Dothan, Alabama, United States · On-site
Customer Service Representative Part-Time Nights and Weekends Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on…
Skills: Customer service, Telephone etiquette, Microsoft office suite, Communication, Conflict resolution
Dothan, Alabama, United States · On-site
$65k–$75k/yr
Remote Monitoring Center Manager Location: Dothan, AL Pay Rate: $65,000 - $75,000 Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries na…
Skills: Leadership, Personnel management, Alarm monitoring, Video surveillance, Access control
Springfield, Georgia, United States · On-site
Security Officer Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What You Say …
Skills: Security, Patrol, Surveillance, Incident Response, Customer Service
Cass Township, Pennsylvania, United States · On-site
Security Officer Pay rate $20.00 per hour Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DW…
Skills: Security monitoring, Patrolling, Incident response, Customer service, Reporting
Fontana, California, United States · On-site
Armed Security Officer (LE/Military Experience) Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle…
Skills: Armed security, Patrol, Access control, Tactical response, Situational awareness
Curtis Bay, Maryland, United States · On-site
Security Officer TWIC Card required !! Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSY…
Skills: Security patrol, Incident reporting, Customer service, Surveillance, Communication
Bethlehem, Pennsylvania, United States · On-site
Flex Security Officer Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What You…
Skills: Security, Customer Service, Patrolling, Incident Reporting, Communication
Emporia, Kansas, United States · On-site
Security Officer Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What You Say …
Skills: Security, Patrol, Surveillance, Reporting, Customer Service
Philadelphia, Pennsylvania, United States · On-site
$18/hr–$18/hr
Security Officer | TWIC Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What Y…
Skills: Security, Customer Service, Communication, Patrol, Reporting
Memphis, Tennessee, United States · On-site
Security Officer Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What You Say …
Skills: Security, Patrol, Surveillance, Incident Reporting, Customer Service
Topeka, Kansas, United States · On-site
Security Officer Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What You Say …
Skills: Security, Patrol, Surveillance, Incident Response, Customer Service
Stephenville, Texas, United States · On-site
Facilities & Operations Coordinator Location: Job Type: Full Time, Salaried Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwi…
Skills: Facilities coordination, Office administration, Purchasing, Vendor management, Budget tracking
Nacogdoches, Texas, United States · On-site
Security Officer Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What You Say …
Skills: Security, Surveillance, Patrolling, Incident Reporting, Customer Service
Kissimmee, Florida, United States · On-site
$15/hr–$17/hr
Security Officer – Gatehouse (Third Shift) Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of D…
Skills: Security, Access Control, Customer Service, Patrolling, Incident Reporting
Houston, Texas, United States · On-site
Security Officer-Mobile Crew (Alvin, TX) Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWY…
Skills: Security, Patrol, Surveillance, Incident Reporting, Customer Service
Fort Myers, Florida, United States · On-site
Healthcare Security Officer Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do Wh…
Skills: Security, Customer service, Situational awareness, De-escalation, Patrolling
Tampa, Florida, United States · On-site
Security Officer – Overnight Office Building Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of…
Skills: Security Patrols, Surveillance, Incident Reporting, Emergency Response, Facility Security
Auburndale, Florida, United States · On-site
$16/hr–$16/hr
Security Officer Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What You Say …
Skills: Security patrol, Incident reporting, Customer service, Communication skills, Computer skills
Santa Ana, California, United States · On-site
Security Officer Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What You Say …
Skills: Security, Patrol, Surveillance, Incident Response, Customer Service
Sumter, South Carolina, United States · On-site
Security Officer Company Overview DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What You Say …
Skills: Security, Patrol, Surveillance, Incident Reporting, Customer Service
Dothan, Alabama, United States • On-site
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The Customer Service Representative manages critical communications and provides real-time support to field personnel and clients within the Corporate Communications Center. They are responsible for handling incoming calls, security alerts, and inquiries while maintaining professional standards.
Candidates must possess advanced computer skills, including proficiency in Microsoft Office, and have experience in direct customer contact. The role requires the ability to work flexible shifts, including overnights, weekends, and holidays, and successfully pass background and drug screenings.
DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What You Say You Will Do,” DSI is committed to accountability, professionalism, and delivering consistent, high-quality service.
We believe success starts with our people. Through thoughtful recruiting, ongoing training, and strong operational support, DSI creates work environments that align with both our clients’ expectations and our core values. Our focus on integrity, teamwork, and continuous improvement allows us to build long-term partnerships with clients while providing meaningful career opportunities for our employees.
Job Summary
The Customer Service Representative is a key member of the Corporate Communications Center, responsible for managing critical communications, and providing real-time support to field personnel and clients. This role ensures rapid and accurate response to incidents, provides employee assistance, and customer inquiries while maintaining the highest standards of professionalism and situational awareness.
Identified candidates will be subject to pre-employment skills assessment pertaining customer service skills, telephone etiquette, etc.
DSI offers:
Knowledge and Skills:
Abilities:
Working Conditions/Special Requirements:
DWYSYWD: Do What You Say You Will Do
DSI Security Services offers armed and unarmed uniformed security guard services. Our Technology Solutions Division is equipped with a comprehensive range of tools, including HD IP video surveillance cameras, barrier arms, automated gates, and access control, all monitored around the clock from our 24-hour communications center. Our guiding principle, encapsulated in our motto, 'DWYSYWD' (Do What You Say You Will Do), underscores our unwavering commitment to honor our promises to you. We are licensed to provide security services in the following states: • Alabama: 00004 • Arkansas: CMPY.0001132 • California: PPO120119 • Delaware: 18-161-B • Florida (see subcategories): Panama City: B0001502; Jacksonville: BB9100030; Tampa: BB9800008; Miami: BB1500017 • Georgia: PSC000340 • Illinois:122.001024 • Indiana: SG20800168 • Iowa:1031 • Louisiana: 455 • Maryland: 106-5774 • Massachusetts: LW0332C • New Jersey: 1724 • New York: 11000210946 • North Carolina: 1895-GP • Ohio: 200921001560 • Oklahoma: 16SGA2977 • South Carolina: 1178 • Tennessee: 10803 • Texas: B06382 • Virginia: 11-4169 • West Virginia: 37599
Offices: 600 West Adams St, Dothan, AL 36303, US
DWYSYWD: Do What You Say You Will Do
DSI Security Services offers armed and unarmed uniformed security guard services. Our Technology Solutions Division is equipped with a comprehensive range of tools, including HD IP video surveillance cameras, barrier arms, automated gates, and access control, all monitored around the clock from our 24-hour communications center. Our guiding principle, encapsulated in our motto, 'DWYSYWD' (Do What You Say You Will Do), underscores our unwavering commitment to honor our promises to you. We are licensed to provide security services in the following states: • Alabama: 00004 • Arkansas: CMPY.0001132 • California: PPO120119 • Delaware: 18-161-B • Florida (see subcategories): Panama City: B0001502; Jacksonville: BB9100030; Tampa: BB9800008; Miami: BB1500017 • Georgia: PSC000340 • Illinois:122.001024 • Indiana: SG20800168 • Iowa:1031 • Louisiana: 455 • Maryland: 106-5774 • Massachusetts: LW0332C • New Jersey: 1724 • New York: 11000210946 • North Carolina: 1895-GP • Ohio: 200921001560 • Oklahoma: 16SGA2977 • South Carolina: 1178 • Tennessee: 10803 • Texas: B06382 • Virginia: 11-4169 • West Virginia: 37599
Offices: 600 West Adams St, Dothan, AL 36303, US
