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Woodcliff Lake, New Jersey, United States · On-site
Entry level
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Full-time
high school
401(k), Medical insurance, Dental insurance, Vision insurance, Paid time off
Posted 10d ago
~40 hrs/week
Responsibilities
The Field Operations Supervisor oversees daily security operations, including site visits, officer coaching, and ensuring compliance with client requirements. They also support branch-level administrative tasks such as scheduling, recruiting, and onboarding new personnel.
Requirements
Candidates must be at least 21 years old with a high school diploma, a valid driver's license, and the ability to pass background and drug screenings. Proficiency in Microsoft Office and experience in security or a related field are required.
Full job description
Field Operations Supervisor
Company Overview
DSI Security Services is a leading provider of contract security solutions, serving clients across multiple industries nationwide. Founded on the principle of DWYSYWD — “Do What You Say You Will Do,” DSI is committed to accountability, professionalism, and delivering consistent, high-quality service.
We believe success starts with our people. Through thoughtful recruiting, ongoing training, and strong operational support, DSI creates work environments that align with both our clients’ expectations and our core values. Our focus on integrity, teamwork, and continuous improvement allows us to build long-term partnerships with clients while providing meaningful career opportunities for our employees.
Job Summary
DSI is growing again!
We are currently hiring a Field Operations Supervisor to support our Panama City branch. This role is ideal for a hands-on leader who thrives in the field while also supporting branch-level operations, recruiting, and compliance.
The Field Operations Supervisor is responsible for overseeing day-to-day field operations, ensuring security officers deliver high-quality service in accordance with client requirements and company policies. In addition to traditional field supervision, this role supports branch operations by assisting with scheduling, onboarding, recruiting coordination, and administrative functions. The Field Operations Supervisor serves as a key liaison between the branch office, field personnel, and clients.
Pay Rate: $18.00/HR
Key Responsibilities
Maintain a safe and secure environment for clients, employees, and the public
Supervise assigned posts through site visits, inspections, and officer coaching
Observe, correct, and report hazards, incidents, and operational concerns
Ensure compliance with client requirements, post instructions, and internal safety policies
Respond promptly to emergencies, call-offs, and operational issues
Provide coaching, mentoring, and corrective action to security personnel as needed
Maintain accurate reports and documentation using Microsoft Office and internal systems
Support scheduling, onboarding, and compliance tracking activities
Assist with recruiting coordination and new-hire onboarding processes
Collaborate closely with branch leadership to ensure operational continuity and service excellence
Required Skills & Qualifications
Strong customer service orientation with excellent written and verbal communication skills
Ability to perform routine foot patrols, moderate lifting, and work in all weather conditions
Proficiency in Microsoft Office Suite (Excel, Word, Outlook, Teams)
Ability to work within applicant tracking systems (ATS) and other back-office software
Strong organizational skills with attention to detail
Ability to multitask and prioritize in a fast-paced environment
Pre-Employment Requirements
Minimum 21 years of age
High school diploma or equivalent
Valid driver’s license with reliable transportation and means of communication
Ability and willingness to travel locally (approximately 75%)
Must pass all required background checks and drug screenings
Prior military or law enforcement experience preferred but not required
Experience
Security experience: 2 years (preferred)
Job Type
Full-time
Benefits
401(k)
Medical insurance
Dental insurance
Vision insurance
Paid time off
Certification Requirements
Valid State Driver's License
Florida Class D Security License
Education Requirements
High School Diploma or Equivalent
Required Screenings
Criminal Background Check
Motor Vehicle
Drug Screen
B0001502
DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.
DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.
Why Join DSI?
At DSI, we believe our people are our greatest asset. We are committed to professionalism, accountability, and living our core value of DWYSYWD – Do What You Say You Will Do. This role offers the opportunity to grow with a company that values leadership, integrity, and operational excellence.
Related keywords
Security ServicesField OperationsSupervisionComplianceRecruitingOnboardingSchedulingMicrosoft OfficeIncident ReportingSafety PoliciesSite InspectionsCustomer ServiceBackground CheckDrug ScreenFlorida Class D Security LicenseDriver's License
DSI Security Services offers armed and unarmed uniformed security guard services. Our Technology Solutions Division is equipped with a comprehensive range of tools, including HD IP video surveillance cameras, barrier arms, automated gates, and access control, all monitored around the clock from our 24-hour communications center. Our guiding principle, encapsulated in our motto, 'DWYSYWD' (Do What You Say You Will Do), underscores our unwavering commitment to honor our promises to you.
We are licensed to provide security services in the following states:
• Alabama: 00004
• Arkansas: CMPY.0001132
• California: PPO120119
• Delaware: 18-161-B
• Florida (see subcategories): Panama City: B0001502; Jacksonville: BB9100030; Tampa: BB9800008; Miami: BB1500017
• Georgia: PSC000340
• Illinois:122.001024
• Indiana: SG20800168
• Iowa:1031
• Louisiana: 455
• Maryland: 106-5774
• Massachusetts: LW0332C
• New Jersey: 1724
• New York: 11000210946
• North Carolina: 1895-GP
• Ohio: 200921001560
• Oklahoma: 16SGA2977
• South Carolina: 1178
• Tennessee: 10803
• Texas: B06382
• Virginia: 11-4169
• West Virginia: 37599
DSI Security Services offers armed and unarmed uniformed security guard services. Our Technology Solutions Division is equipped with a comprehensive range of tools, including HD IP video surveillance cameras, barrier arms, automated gates, and access control, all monitored around the clock from our 24-hour communications center. Our guiding principle, encapsulated in our motto, 'DWYSYWD' (Do What You Say You Will Do), underscores our unwavering commitment to honor our promises to you.
We are licensed to provide security services in the following states:
• Alabama: 00004
• Arkansas: CMPY.0001132
• California: PPO120119
• Delaware: 18-161-B
• Florida (see subcategories): Panama City: B0001502; Jacksonville: BB9100030; Tampa: BB9800008; Miami: BB1500017
• Georgia: PSC000340
• Illinois:122.001024
• Indiana: SG20800168
• Iowa:1031
• Louisiana: 455
• Maryland: 106-5774
• Massachusetts: LW0332C
• New Jersey: 1724
• New York: 11000210946
• North Carolina: 1895-GP
• Ohio: 200921001560
• Oklahoma: 16SGA2977
• South Carolina: 1178
• Tennessee: 10803
• Texas: B06382
• Virginia: 11-4169
• West Virginia: 37599