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Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty…
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Full-time
high school, associate degree
Posted 8d ago
~40 hrs/week
Responsibilities
Supervise Care Management Support Assistants and advocate for clients to secure permanent housing, employment, and educational opportunities. Maintain accurate client records and coordinate with case managers to ensure clients follow their housing plans.
Requirements
Requires a high school diploma or equivalent, with an associate degree or property management experience preferred. Candidates must have 1-2 years of supervisory experience and proficiency in Microsoft Office.
Full job description
Position Summary: Responsible for encouraging the neighbors/clients to follow the housing plans developed in collaboration with the care managers, explaining the resources available, advocating for permanent housing, employment, financial literacy, educational opportunities, and other resources. Reminder the clients of the standards of HOPE Community and redirecting substandard behaviors. Supervises Care Management Support Assistants.
Hours: Full-time, 3 p.m.- 11 p.m.
MINIMUM QUALIFICATIONS:
High school diploma or equivalent
Associate degree or two to four (2-4) years of property management (preferred)
1-2 years supervisory experience
Proficiency in Microsoft Office Suite (MS Word, Excel, Outlook)
.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Supervise Care Management Support Assistants
Provide ongoing support and advocate to clients throughout the housing process.
Ensure the campus (dorms, café, grounds) is cleaned during work shifts.
Responsible for ensuring shifts are covered, including calendar and agency holidays.
Responsible for tracking and ensuring staff time worked is accurate.
Answer client questions or concerns and advocating for their housing needs.
Maintain accurate records of client interactions, document lack of positive behavioral issues.
Ability to write reports, incident reports, emails and other written communication as needed.
Communicate with case managers regarding the clients’ needs, observed behaviors, and advocate for services and resources.
Conduct activities to educate clients and encourage participation in workshops, community events, and raise awareness about housing options.
Follow up with clients for status on support services and answer any questions
Data entry into HMIS and/or required data management systems to record client information, track status completion.
Providing exceptional customer services by conducting positive interactions, ensure clients have access to up-to-date information and resources to make informed decisions about housing needs.
Satisfactory completion of agency’s mandatory training by the established deadline.
SKILLS AND COMPETENCIES REQUIRED:
Critical thinking skills, detail oriented, ability solve or resolve discrepancies
Ability to create work schedules and manage shifts
Strong and positive verbal and written communication skills, excellent interpersonal communication and active listening skills and the ability to deal with individuals in a crisis.
Maintain a high level of professionalism and the ability to work independently.
Competent working on computers, including proficiency in MS Office Suite (Word, Excel).
Strong organizational abilities, time management, and communication skills.
De-escalation and crisis intervention skills.
Ability to maintain professional and personal boundaries with clients.
Ability to work with marginalized or underserved client populations, e.g., experiencing homelessness.
You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this position description.
Management has the right to revise this position description at any time.
Supervised by:
I have read and understand the job requirements, responsibilities, and expectations set forth in the job description provided for my position. I attest that am able to perform the job functions without special accommodations. If I do require accommodations, I will submit a written request to my direct supervisor with specific accommodations.
Empowering families and veterans to find hope, homes, and a brighter future with Family Promise of the Big Bend.
Industry
Non-profit Organizations
Company size
11-50 employees
Founded
1988
Headquarters
Tallahassee, Florida
LinkedIn followers
545
The Family Promise of the Big Bend specializes in preventing and ending family, Veteran, and chronic homelessness, and recidivism. We provide shelter, housing, and the motivation to stay housed via community services coordination to assist with education, employment, health, and independence goals. To donate, sign-up for our email newsletter, or learn more about our programs – visit www.familypromisebigbend.org.
Offices: 2729 W Pensacola St, Tallahassee, Florida 32304, US
Transitional HousingPermanent HousingHomelessness ServicesHMIS - Homelessness Management Information SystemSSVF Supportive Services for Veteran FamiliesEmergency Shelter for Families with Childrenand REfire Culinary: Job Training and Placement
How much do Management & Leadership jobs in Florida pay?
Based on 6717 listings with disclosed salaries, most management & leadership jobs in Florida pay between $62k–$168k per year. Individual offers vary with seniority, company size, and specialization.
How many Management & Leadership jobs are open in Florida right now?
There are currently 30,441 open management & leadership positions in Florida listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Florida?
Companies currently hiring include Domino's, CVS Health, Starbucks, University of Miami Health System-Uhealth, Florida Department of Agriculture and Consumer Services, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Florida?
Yes — 4577 of the 30441 open management & leadership positions offer remote or hybrid work (1572 remote, 3005 hybrid).
How do I apply for Management & Leadership jobs in Florida?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.