São Paulo, São Paulo, Brazil · Hybrid
About Nu Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary tech…
Skills: Risk management, Artificial intelligence, Generative AI, Risk governance, Control testing
Palo Alto, California, United States · Hybrid
About Nu Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary tech…
Skills: Infrastructure Evolution, Cloud-native systems, Distributed databases, Networking, AI/ML infrastructure
São Paulo, São Paulo, Brazil · Hybrid
About Nu Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary tech…
Skills: IT risk management, Information security, Risk assessment, Cloud computing, AWS
Ciudad de México, Mexico · On-site
About Nu Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary tech…
Skills: Fraud operations, Operations management, Team leadership, BPO management, Performance management
São Paulo, São Paulo, Brazil · Hybrid
About Nu Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary tech…
Skills: SQL, Python, Data Engineering, Machine Learning Pipelines, Credit Risk
Virginia Beach, Virginia, United States · Hybrid
$130k–$162k/yr
About Nu Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary tech…
Skills: Credit card products, Non-financial risk management, Operational risk, Risk and control frameworks, Governance
São Paulo, São Paulo, Brazil · Hybrid
About Nu Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary tech…
Skills: Risk management, Internal controls, Data governance, SQL, Scala
Ciudad de México, Mexico · Hybrid
About Nu Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary tech…
Skills: SRE, DevOps, Linux, Python, Shell scripting
Bogotá, Bogota D.C., Colombia · Hybrid
About Nu Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary tech…
Skills: Cash Management, Financial Operations, Treasury Processes, Back Office Management, SAP
São Paulo, São Paulo, Brazil · Hybrid
About Nu Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary tech…
Skills: Artificial intelligence, Software architecture, LLMs, Agent orchestration, Prompt engineering
São Paulo, São Paulo, Brazil · Hybrid
About Nu Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary tech…
Skills: Risk management, Internal controls, Data analysis, SQL, Scala
São Paulo, São Paulo, Brazil · Hybrid
About Nu Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary tech…
Skills: Product design, UI, UX, User research, Digital products
Ciudad de México, Mexico · Hybrid
About Nu Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary tech…
Skills: Data center infrastructure, Electrical systems, Mechanical systems, HVAC, Structured cabling
São Paulo, São Paulo, Brazil · Hybrid
About Nu Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary tech…
Skills: SQL, Python, Scala, Data engineering, Regulatory reporting
São Paulo, São Paulo, Brazil · Hybrid
About Nu Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary tech…
Skills: Qualitative research, Quantitative research, Product strategy, Data analysis, Research roadmap
Palo Alto, California, United States · Hybrid
About Nu Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary tech…
Skills: Software Architecture, Backend Engineering, AI Agents, LLM Integration, Workflow Orchestration
São Paulo, São Paulo, Brazil · Hybrid
About Nu Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary tech…
Skills: Mobile Development, Software Engineering, Data Pipelines, Machine Learning, SDK Integration
São Paulo, São Paulo, Brazil · Hybrid
About Nu Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary tech…
Skills: Mobile Engineering, Backend Development, UI Design, UX Design, LLM Agents
Palo Alto, California, United States · Hybrid
$230k–$345k/yr
About Nu Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary tech…
Skills: Machine Learning, Recommendation Systems, Python, Scala, Distributed Systems
Miami, Florida, United States · Hybrid
About Nu Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary tech…
Skills: Facilities management, Project management, Procurement, Stakeholder management, Analytical skills
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You will provide second-line oversight for AI and generative AI risks by partnering with engineering and data teams to establish scalable risk governance. This includes conducting risk assessments, defining risk appetite, overseeing third-party AI providers, and testing key controls.
The role requires senior experience in technology or risk management, with deep knowledge of AI lifecycles and large language models. Candidates must possess strong analytical skills and familiarity with governance frameworks like NIST AI RMF and the EU AI Act.
Nu is the leading digital bank in Latin America, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.
Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.
Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.
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This position sits within Nubank’s global risk management team and provides second-line oversight of risks arising from artificial intelligence and generative AI across the company. You will partner with AI Core, Engineering, Data, Information Security and other first-line teams from the earliest stages of initiatives, while maintaining independent challenge and accountability for risk governance.
The initial focus is to establish scalable AI risk oversight across the company, including risk assessments on cutting edge technologies, providing risk taxonomy, appetite, KRIs, risk and control matrices, control testing, incident oversight, and issue management.
You’ll be Responsible for
Shift-left risk management by partnering with the first line at the conception and design of AI initiatives, helping teams identify risks and shape proportionate response strategies.
Recommend and maintain the AI risk appetite statement, metrics, KRIs, and early-warning indicators, including thresholds and escalation logic.
Oversee risks introduced by AI and GenAI third-party providers, recommending governance requirements and baseline controls for their safe use.
Enforce consistent risk identification, recommend baseline controls, and independently test key controls.
Own control testing for AI-related scopes, prioritising the highest risks and most important controls.
Oversee AI-related incidents, connect them to risk governance, and feed lessons learned back into the taxonomy, controls, appetite, and monitoring approach.
Review and challenge first-line risk assessments, controls, and decisions.
Build strong working relationships with Model Risk, Information Security, Data Privacy, Technology Risk, Operational Risk, and other relevant risk teams to clarify roles, coordinate oversight, and avoid gaps or duplication.
Senior experience in technology, ideally in a second-line risk function or a risk-heavy technical role.
Fluency with GenAI and large language models, including the AI lifecycle and the non-model risks associated with data, access, resilience, third parties, agentic tool use, and guardrails.
Strong grounding in core risk practices, including risk assessments, control testing, and risk monitoring.
Familiarity with relevant governance, risk, and security frameworks, such as NIST AI RMF, the EU AI Act, NIST CSF, ISO/IEC 27001, and ISO 31000, with the judgment to apply them pragmatically.
A mindset of constructively challenging, and being able to partner with other teams to elaborate resilient and secure solutions.
Excellent communication and stakeholder management skills, with confidence engaging senior leaders and presenting a clear risk picture in governance forums.
Strong analytical, problem-solving, and decision-making skills, including the ability to address complex and ambiguous situations.
A pragmatic, builder’s mentality: comfortable standing up new frameworks and processes, operating with ambiguity, and balancing strong controls with simplicity and speed.
Strong team-working skills and the ability to build trust across functions, geographies, and lines of defense.
Bachelor’s degree in Computer Science, Engineering, Information Systems, Risk Management, Business, or a related field.
Significant experience in technology areas, risk management, AI implementation and governance or a related discipline.
Demonstrated experience translating technical or emerging risks into practical governance, policies, controls, metrics, and testing approaches.
Experience working with senior stakeholders and cross-functional teams in a fast-moving, technology-led organisation.
Experience operating across multiple countries or regulatory environments is a plus.
Professional fluency in English is expected.
Location
São Paulo, SP - Brazil
Work model
Hybrid
Office requirement
2-3 days per week at the office.
Chance of earning equity at Nubank
Food/ Meal Card (Vale-Refeição and/or Vale Alimentação)
Public Transportation Commuting Benefit (Vale-Transporte)
NuCare – Psychological, Financial and Legal Assistance Program
Life Insurance
Medical Plan
Dental Plan
NuLanguage – Language Course Program
Nucleo - Our learning platform of courses
Extended Parental Leave
Daycare Allowance
Parental Consultancy
Work-from-home Allowance
Gym Partnerships
30 days of paid vacation
Relocation Assistance Package, if applicable
Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.
Nu is one of the largest digital financial services platforms in the world, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns. https://www.youtube.com/watch?v=kwwzcXK2PUo
Offices: Rua Capote Valente, São Paulo, SP, BR · Rosenthaler Straße, Berlin, Mitte 10119, DE · Ciudad de México, Ciudad de México 06600, MX · Buenos Aires, Cidade Autônoma B1638 BEV, AR · Carrera 11 # 79 - 66, Bogota, Colombia, Building Spaces, Bogotá, CO
Nu is one of the largest digital financial services platforms in the world, serving 135 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services. Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns. https://www.youtube.com/watch?v=kwwzcXK2PUo
Offices: Rua Capote Valente, São Paulo, SP, BR · Rosenthaler Straße, Berlin, Mitte 10119, DE · Ciudad de México, Ciudad de México 06600, MX · Buenos Aires, Cidade Autônoma B1638 BEV, AR · Carrera 11 # 79 - 66, Bogota, Colombia, Building Spaces, Bogotá, CO
