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Full-time
Posted 31d ago
Apply by Aug 14
~40 hrs/week
Responsibilities
The Change Practitioner supports the delivery of business change initiatives, ensuring that people understand and adopt new ways of working. Key responsibilities include supporting change delivery activities, adoption and business readiness, stakeholder engagement, and maintaining user-facing materials.
Requirements
The ideal candidate should have strong organizational skills, attention to detail, and clear communication abilities. A proactive approach and willingness to learn are essential, along with some exposure to change or project environments.
Full job description
Who are we?
Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 24,000 employees spanning over 56 countries.
People join Howden for many different reasons, but they stay for the same one: our culture. It’s what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities – work / life balance, career progression, sustainability, volunteering – you’ll find like-minded people driving change at Howden.
Job Description: Change Practitioner
The Change Practitioner supports the delivery of business change initiatives across Group Technology, helping ensure that people understand and successfully adopt new ways of working.
This is an entry-level role focused on supporting change delivery activities, working closely with more experienced change colleagues. In the first six months, the role will primarily support the Howden World programme (our global connectivity and productivity platform), contributing to content, adoption activity, change coordination, and ensuring user-facing outputs are clear and easy to understand.
Key Responsibilities
1. Change Delivery Support
Support the planning and coordination of change activities across key projects
Assist in maintaining change plans, trackers, and supporting materials
Help ensure agreed change activities are delivered on time and to a consistent standard
Support core change activities such as stakeholder mapping, impact assessment, and readiness tracking
2. Adoption & Business Readiness
Support activities that help teams understand and adopt new systems and processes
Assist with readiness activities (e.g. business readiness checks, onboarding support, follow-up actions)
Help identify where additional support or clarification is needed to improve adoption
Contribute to post-go-live support and continuous improvement activity
3. Stakeholder & Delivery Support
Work closely with senior change colleagues (e.g. supporting on Howden World adoption)
Support stakeholder engagement activities (e.g. preparing materials, coordinating sessions)
Assist in organising walkthroughs, onboarding sessions, and other change interventions
Build working relationships across project and business teams
4. Change Content & Outputs
Support the development and maintenance of user-facing materials (e.g. guidance, FAQs, updates)
Ensure content is clear, consistent, and easy to understand for business users
Work with Change Managers and the Communications team to align outputs appropriately
Manage and maintain central repositories of change materials (e.g. SharePoint, trackers)
5. Change Tracking & Reporting
Maintain simple tracking of change activities, actions, and outputs
Support production of basic reporting (e.g. status updates, adoption indicators)
Help surface risks, issues, and dependencies to senior team members
Skills & Experience
Essential
Strong organisation and attention to detail
Clear written and verbal communication
Ability to structure information in a simple and user-friendly way
Comfortable managing multiple tasks and priorities
Collaborative approach and willingness to learn
Desirable
Exposure to change, project, or transformation environments
Familiarity with Microsoft 365 tools (Teams, PowerPoint, SharePoint)
What We’re Looking For
Early in a change, project, or business support career
Comfortable supporting defined tasks with guidance from senior colleagues
Interested in how people adopt new ways of working
Proactive, reliable, and detail-focused
Strong team player who builds relationships quickly
What do we offer in return?
A career that you define. At Howden, we value diversity – there is no one Howden type. Instead, we’re looking for individuals who share the same values as us:
Our successes have all come from someone brave enough to try something new
We support each other in the small everyday moments and the bigger challenges
We are determined to make a positive difference at work and beyond
Reasonable adjustments
We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours or hybrid working.
If you're excited by this role but have some doubts about whether it’s the right fit for you, send us your application – if your profile fits the role’s criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.
*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.
We’re Howden, a group of talented insurance experts with the freedom to deliver world-class results for clients.
Our people are our biggest asset and everything that makes us unique, with expertise spanning the full spectrum of insurance.
We offer services across insurance and reinsurance, underwriting, risk consultancy and employee benefits. Our culture, service and continued growth are created by our shared passion and no-limits mindset.
Howden Insurance (Ireland) Limited trading as Howden, Build-Zone, CRS Yachts, Haven Knox-Johnston, Lark Music, Performance Film and Media Insurance, Principal Insurance, RL Underwriting, Robertson Low, Sanctum Health, Sanctum Superyacht Insurance, Self-Build Zone, and Wright Insurance Brokers is regulated by the Central Bank of Ireland. Howden Insurance (Ireland) Limited is authorised and regulated by the Financial Conduct Authority, No. 973308. Registered in Ireland under company registration number 338916. Registered Office: 48 Ringsend Road, Dublin 4, D04 EK2K, Ireland. Calls may be monitored and recorded for quality assurance purposes.
Offices: 48 Ringsend Road, Dublin 4, County Dublin Headquarters, IE
Life & pensionsMortgagesCommercial insurancePersonal insuranceFinancial servicesand Employee benefitsInsuranceCommercial Insurance
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