Food and Beverage Manager (Full-time) | InterContinental Miami Downtown
Miami, Florida, United States · On-site
$70k–$72k/yr
Mid level
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$70k–$72k/yr
Full-time
high school, bachelor degree
Paid time off, Medical insurance, Dental insurance, Vision insurance, 401(k), Hotel discounts worldwide
Posted 10d ago
~40 hrs/week
Responsibilities
The Food and Beverage Manager oversees daily operations of restaurant outlets, including staff scheduling, inventory control, and ensuring compliance with safety regulations. They are responsible for maintaining high standards of guest service, resolving complaints, and analyzing financial performance to drive operational success.
Requirements
Candidates must have a high school diploma or equivalent and at least one year of management experience in a full-service restaurant setting. A degree in Hospitality Management or some college education is preferred, along with the ability to perform physical tasks like lifting up to 50 pounds.
Full job description
About us:
As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.
At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:
Be charming by being approachable, having confidence and showing respect.
Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.
Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.
A Shining Star Among Downtown Miami Hotels, the InterContinental Miami features the city's premier accommodations, convention, and meeting facilities. Overlooking sparkling Biscayne Bay, we provide a secure, inviting environment in a well-established area of the city. Priding ourselves on being ONE GREAT TEAM and honored as one of the TOP WORKPLACES of South Florida by the Sun Sentinel for the ninth year.
Your day to day:
As the Food and Beverage Manager, you will manage one or more full-service food and beverage outlet(s)/bar on a daily basis. Serve as Restaurant Manager. Adhere to federal, state and local regulations concerning health safety or other compliance requirements.
DUTIES AND RESPONSIBILITIES:
Supervise day-to-day shift activities of one or more food and beverage outlet(s)/bar. Schedule employees to ensure proper shift coverage. Assist in communicating and enforcing policies and procedures.
Recommend and/or initiate disciplinary or other staffing/human resources-related actions in accordance with company rules and policies. Alert management of potentially serious issues.
Ensure all staff is properly trained and certified if applicable and have the tools and equipment needed to effectively carry out their job functions.
Ensure guests are greeted upon arrival. Respond appropriately to guest complaints. Maintain appropriate service recovery guidelines in order to ensure total guest satisfaction.
Assist in monitoring performance of the restaurant through analysis of guest feedback and financial results. Make recommendations for corrective action as needed.
Assist in maintaining and enforcing procedures to (1) ensure the security and proper storage of restaurant inventory, and equipment, (2) ensure the security of monies, credit and financial transactions, (3) replenish supplies, inventory, uniforms, etc. in a timely and efficient manner, and (4) to minimize waste and control costs.
Ensure that all restaurant equipment (coffee and soda machines, registers, etc.) is in proper operational condition and is cleaned on a regular basis. Ensure that all restaurant facilities are cleaned, vacuumed, and properly stocked according to anticipated business volumes. Notify Engineering immediately of any maintenance and repair needs.
Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include Sales and Marketing, Catering, Banquets, Housekeeping, Maintenance and Guest Services.
Interact with outside contacts:
Guests – to ensure their total satisfaction
Vendors – to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc.
Regulatory agencies – regarding safety and compliance matters
Other contacts as needed (professional organizations, community groups, local media)
May serve as Manager on Duty
Perform other duties as assigned.
ACCOUNTABILITY:
Manage a number of service employees such as Servers, F&B attendants, Bartenders, cashier/greeters, in one or more food and/or beverage outlet(s)/bar in a large, full-service, luxury, or resort hotel.
Qualifications and Requirements:
High school diploma or equivalent and one year or more management experience in a full-service restaurant or similar setting. Hospitality Management Degree or some college preferred.
This job requires ability to perform the following:
Carrying or lifting items weighing up to 50 pounds
Moving about the outlet(s)
Handling objects, products
Bending, stooping, kneeling
Other:
Communication skills are utilized a significant amount of time when interacting with customers, employees and third parties
Reading and writing abilities are utilized often when completing paperwork, ordering, and giving and receiving instructions.
Mathematical skills, including basic math, cash handling, and inventory management are utilized frequently.
Problem solving, reasoning, motivating, organizational and training abilities are used often.
Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
May be required to work nights, weekends, and/or holidays.
What we offer:
The salary for this role is $70,000 - $72,000 annually.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and many other benefits to eligible employees. Additionally, hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
IHG is an equal opportunity employer: Minorities/ Females/ Veterans/ Disabled.
IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.
With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties.
Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel Indigo
Premium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN Hotels
Essentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotels
Suites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood Suites
Exclusive Partners: Iberostar Beachfront Resorts
InterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.
Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.
Based on 928 listings with disclosed salaries, most hospitality jobs in Florida pay between $50k–$93k per year. Individual offers vary with seniority, company size, and specialization.
How many Hospitality jobs are open in Florida right now?
There are currently 20,879 open hospitality positions in Florida listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Hospitality roles in Florida?
Companies currently hiring include Domino's, Starbucks, Marriott International Hotels, Inc., Compass Group, Aramark Healthcare+, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Hospitality jobs in Florida?
Yes — 473 of the 20879 open hospitality positions offer remote or hybrid work (246 remote, 227 hybrid).
How do I apply for Hospitality jobs in Florida?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.