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Medical Office Assistant - Family Medicine - Jefferson Avenue Medical Office Building
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Other
professional certificate
Competitive pay, Incentives, Referral bonuses, 403(b) with employer contributions, Medical insurance, Dental insurance
Posted 7d ago
~40 hrs/week
Responsibilities
The Medical Office Assistant provides direct and indirect patient care, including performing diagnostic tests, assisting physicians with procedures, and managing clinical records. They also handle administrative tasks such as patient scheduling, data entry, and maintaining inventory in the medical office.
Requirements
Candidates must be a graduate of an approved Medical Assistant program, a Licensed Practical Nurse, or have at least 5 years of practical experience. Current certification or licensure and CPR certification are required, along with strong communication skills and proficiency in Microsoft Office.
Full job description
Job Description
GENERAL SUMMARY
Under the general direction of the physician, assists with the processing of patients in an ambulatory/office setting including diagnostic procedures. Responsible for general clinical and clerical duties associated with direct and indirect patient care. Reports to the Office Manager, supervisor, physician, and/or R.N. Provides care to pediatric, adult and geriatric patients.
KNOWLEDGE, SKILLS AND ABILITIES
Must be a graduate of an approved Medical Assistant program, or a Licensed Practical Nurse, or have a minimum of 5 years practical experience working as a Medical Assistant. Current certification or licensure required. If not currently certified/registered must obtain within six (6) months of employment.
Two years of previous experience in a physician’s office or ambulatory care setting preferred.
Must possess current CPR certification.
Must possess strong interpersonal and communication skills in order to interact effectively with patients, families, physicians and other personnel. Must demonstrate sensitivity to the patient care situation.
Must possess ability to adjust to varying work levels in order to complete multiple tasks based on department’s daily needs.
Working knowledge of Microsoft office or equivalent.
WORKING CONDITIONS
Works in a patient care environment with some exposure to communicable diseases and unpleasant odors.
Work requires prolonged walking, standing, with some lifting, stooping, bending and pushing. Use of proper body mechanics required.
Key Job Duties and Responsibilities
Principal Duties and Responsibilities
Directs patients to patient care areas and obtains chief complaint and/or reason for visit, vital signs, height and weight. Maintains patient flow in clinical areas.
Performs diagnostic testing (EKG, PFT, minor lab) as ordered. May perform venipuncture.
Maintains appropriate records including documentation, review of chart for current information, patient notes, dictation, etc.
Assists physician with procedures, treatments, minor surgeries and exams as needed.
Provides some basic procedures under the direction of the physician, mid-level provider, or R.N.
Performs some basic triage functions with referral to appropriate medical professional.
Reviews daily schedule to prepare charts for daily appointments. Follows up on missed appointments.
Perform functions of patient services coordinator such as obtaining and verifying patient demographic information, enter data into the computer, obtaining co-pays and entering billing charges into the computer.
Maintains inventory and stocks exam rooms. Maintains patient care equipment in good working order to ensure quality control procedures and in accordance with regulatory guidelines.
Assists in ensuring compliance with the state, federal and other regulatory agencies.
Administers medications and documents.
May be required to float based on staffing needs.
Provides service to all age groups. Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patient served on assigned unit.
Demonstrates knowledge of the principles of growth and development over the life span by completing continuing education program.
Interprets information need to identify each patient’s requirements relative to his/her age-specific need:
Neonate Pediatric Adolescent Adult .Geriatric
Demonstrates behaviors consistent with Mission and Core Values (Compassion, Excellence, Human Dignity, Justice, Sacredness of Life, Service) of Mercy
Adheres to the standards and policies of the Corporate Responsibility Program, including the duty to comply with applicable laws and regulations, and reporting to designated Manager (or employer hotline) any suspected unethical, fraudulent, or unlawful acts or practices.
Embraces Standards of Behavior in order to provide and promote excellent customer service for both internal and external customers. Holds self and others accountable for behaviors that promote service excellence.
Adheres to all standards and policies regarding safety/patient safety initiatives.
Is responsible for all other duties as assigned.
As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected]. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]
Bon Secours Mercy Health (BSMH) is a global Catholic health ministry operating in the United States, Ireland and the Philippines. A $14 billion organization, BSMH delivers care and health services through 47 hospitals and a network of approximately 60,000 associates, including more than 3,000 providers, across 1,200+ sites of care. It is one of the largest health systems in the United States and the largest not-for-profit private healthcare provider in Ireland.
Bon Secours Mercy Health’s portfolio extends beyond hospitals to include ambulatory care, digital capabilities, population health and international operations, as well as a diverse set of companies providing advisory and technology-enabled solutions that strengthen clinical quality, operational performance, data capabilities and financial outcomes.
Rooted in the compassionate ministry of Jesus, BSMH is committed to improving health and well-being in the communities it serves, especially those most in need who are poor, dying and underserved. Across its ministry, Bon Secours Mercy Health provides more than $415 million in community benefit each year, supporting programs and initiatives that address social drivers of health and strengthen communities. Through Global Ministries, BSMH supports underserved communities in Haiti, Peru, South Sudan and the Philippines.
How much do Customer Service & Support jobs in Ohio pay?
Based on 2415 listings with disclosed salaries, most customer service & support jobs in Ohio pay between $45k–$103k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Ohio right now?
There are currently 29,434 open customer service & support positions in Ohio listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Ohio?
Companies currently hiring include Domino's, CVS Health, Lowe's Companies, Inc., AutoZone, Great Clips Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Ohio?
Yes — 1385 of the 29434 open customer service & support positions offer remote or hybrid work (672 remote, 713 hybrid).
How do I apply for Customer Service & Support jobs in Ohio?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.