Description About Northwest Bank Northwest Bank serves the business and professional communities of Idaho, Oregon, Utah, and Washington. We were founded in 2008 on the idea that experience and exceptional service matter …
Jersey Shore, Pennsylvania, United States · On-site
Entry level
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Skills: Risk Management, Information Security, Data Risk, Operational Risk, RCSA
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Skills: Customer service, Interactive teller machine, Cross-selling, Problem-solving, Communication skills
PA0249 Bradford - Foster Brook Job Description DESCRIPTION Northwest Tellers are important members of our retail network team because they often have the most interaction with our customers. Northwest Tellers provide an …
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Skills: Customer service, Cash handling, Problem resolution, Financial wellness, Sales
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State College, Pennsylvania, United States · On-site
Entry level
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Skills: Customer Service, Cash Handling, Problem Resolution, Financial Wellness, Sales
Williamsport, Pennsylvania, United States · On-site
Entry level
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Mt. Lebanon, Pennsylvania, United States · On-site
Mid level
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Commercial Banking - Customer Service Specialist/Bank Teller
Lake Oswego, Oregon, United States · On-site
$25/hr–$28/hr
Entry level
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Senior Small Business Administration Servicing Specialist
Columbus, Ohio, United States · On-site
Senior+
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Full-time
bachelor degree
Posted 18h ago
~40 hrs/week
Responsibilities
The Relationship Manager is responsible for developing and maintaining a commercial loan portfolio by identifying customer needs and creating tailored financial solutions. They lead business development efforts to acquire new clients while ensuring high-quality execution of credit applications and portfolio health.
Requirements
Candidates must have a relevant undergraduate degree and at least 5 years of experience in commercial lending. Proficiency in business cash flow analysis, credit policies, and Windows-based software is required.
Full job description
Description
About Northwest Bank
Northwest Bank serves the business and professional communities of Idaho, Oregon, Utah, and Washington. We were founded in 2008 on the idea that experience and exceptional service matter and should be expected, and that banks should be strong partners with their customers in finding creative financial solutions that work.
To achieve that goal, we need great Relationship Managers on our team. People who share that vision and our values, who know their customers and work hard for their benefit, and lead the whole team to deliver successful financial solutions.
Job Overview
The Relationship Manager (RM) leads the development and maintenance of a loan portfolio, leveraging deep banking experience to ensure customer satisfaction. They are a master at identifying customer needs, analyzing financial data, and creating original financial solutions meeting the client’s goals. They create new business by developing trusted customer relationships which nurture referrals, and engaging persistently in business development. They are a team leader, working across internal organizations to help others perform their role effectively and to the client’s benefit.
Requirements
Essential Duties & Responsibilities
Being a Relationship Manager means providing the Bank’s customers with timely, responsive and exceptional service in accordance with the Bank’s mission, vision, core values and customer service standards.
Do you have the experience and know-how to creatively develop and expand customer relationships?
Take the time to understand the client’s business, industry and leadership
Clearly identify financial outcomes that enhance the client’s success
Develop financial solutions that are creative, sound and effective.
Ensure every deal is executed with high quality, quickly and fairly:
Interview potential clients and accept credit applications
Review applications and credit histories
Review and analyze credit reports and financial information
Evaluate existing and projected company cash flow
Determine value of collateral; review independent appraisal reports
Approve or reject credit applications within bank standards
Prepare detailed loan presentations on new credit applications
Monitor loan documentation and processing
Frequently engage with customers, persistently assess client needs and offer solutions
Identify potential gaps in service and products, and communicate internally to identify opportunities for growth as well as competitive differentiation
Communicate with bank management about overall portfolio health, opportunity for growth, retention risks
Follow through on agreements by monitoring loans through periodic reviews and documentation
Review maturing loans, loan extensions and construction draws
Resolve customer payment issues
Properly maintain credit files including file memos updating the status of the client relationship
Work proactively and independently to develop new sources of businesses
Leverage market insight to target and engage potential customers
Respond to inquiries regarding business and consumer credit and deposit products
Effectively represent Northwest Bank products and solutions.
Minimum Qualifications
Relevant undergraduate degree or equivalent experience
Minimum 5 years of experience in commercial lending
Proven business development skills
Thorough knowledge of credit services and other banking services
Thorough knowledge of lending policies and procedures
Thorough knowledge of business cash flow
Computer skills including Windows-based software, word processing and spreadsheet applications, internet usage, electronic mail, and bank software
Northwest Bank is a privately held community bank dedicated to serving the unique needs of businesses across Washington, Oregon, Idaho, and Utah. Our experienced bankers provide customized financial solutions paired with exceptional customer service built on relationships, responsiveness, and trust.
We believe banking works best as a partnership. That starts with taking the time to understand your business, goals, and long-term vision. From there, we develop tailored solutions designed to support your success — and remain alongside you every step of the way.
Trust and financial strength matter when choosing a banking partner. Northwest Bank is recognized as one of the best-capitalized banks in the nation and has earned 5-Star “Superior” ratings from both BauerFinancial® and Bankrate.com’s Safe and Sound® ratings service.
Founded in 2008, Northwest Bank serves clients throughout the Boise, Coeur d'Alene, Portland, Seattle, and Salt Lake City metropolitan markets.
Northwest Bank: Experienced Bankers. Exceptional Service. Creative Solutions.
Member FDIC
Equal Housing Lender
Offices: 1750 West Front St. Suite 150, Boise, ID 83702, US · 1745 W. Tilford Lane, Coeur d'Alene, ID 83814, US · 4900 Meadows Rd. Suite 410, Lake Oswego, OR 97035, US · 925 4th Avenue, Suite 100, Seattle, WA 98104, US · 6985 S Union Park Center, Cottonwood Heights, Utah 84047, US
Commercial & Industrial LendingCommercial Real Estate LendingTreasury ManagmentProperty ManagementMedical & DentalHOAProfessional ServicesHomeowners AssociationEscrowOpportunity Zone Funds
Northwest Bank is a privately held community bank dedicated to serving the unique needs of businesses across Washington, Oregon, Idaho, and Utah. Our experienced bankers provide customized financial solutions paired with exceptional customer service built on relationships, responsiveness, and trust.
We believe banking works best as a partnership. That starts with taking the time to understand your business, goals, and long-term vision. From there, we develop tailored solutions designed to support your success — and remain alongside you every step of the way.
Trust and financial strength matter when choosing a banking partner. Northwest Bank is recognized as one of the best-capitalized banks in the nation and has earned 5-Star “Superior” ratings from both BauerFinancial® and Bankrate.com’s Safe and Sound® ratings service.
Founded in 2008, Northwest Bank serves clients throughout the Boise, Coeur d'Alene, Portland, Seattle, and Salt Lake City metropolitan markets.
Northwest Bank: Experienced Bankers. Exceptional Service. Creative Solutions.
Member FDIC
Equal Housing Lender
Offices: 1750 West Front St. Suite 150, Boise, ID 83702, US · 1745 W. Tilford Lane, Coeur d'Alene, ID 83814, US · 4900 Meadows Rd. Suite 410, Lake Oswego, OR 97035, US · 925 4th Avenue, Suite 100, Seattle, WA 98104, US · 6985 S Union Park Center, Cottonwood Heights, Utah 84047, US
Commercial & Industrial LendingCommercial Real Estate LendingTreasury ManagmentProperty ManagementMedical & DentalHOAProfessional ServicesHomeowners AssociationEscrowOpportunity Zone Funds