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Customer Service & Support Jobs in Strongsville, OH (Now Hiring) — 197 open

Macy's logoMacy's

Retail Customer Experience Associate, Southpark Center - Full Time

Strongsville, Ohio, United States · On-site

$15/hr–$22/hr

Mid level

Be part of an amazing story Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores an…

Skills: Customer Experience, Sales, Client Relationship Building, Fashion Knowledge, Digital Tool Proficiency

First Watch Restaurants logoFirst Watch Restaurants

Server

Strongsville, Ohio, United States · On-site

Entry level$158M raised

Overview Our YOU FIRST Philosophy In addition to no night shifts, ever and our fully chef-curated menu, our #1 priority has always been our people. We care about our customers, and we care about you! That’s where o…

Skills: Multi-tasking, Customer Service, Food Knowledge, Teamwork, Communication

Monro, Inc. logoMonro, Inc.

Assistant Store Manager - Store 1442

Strongsville, Ohio, United States · On-site

Mid level$1.2B raised

The Assistant Manager role is a full-time position and is hourly based upon needs of the business. The Assistant Manager is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store M…

Skills: Store Operations, Customer Service, Team Leadership, Inventory Management, Merchandising

Bank of America logoBank of America

Relationship Banker - Strongsville, Brunswick, North Royalton and Parma

Brunswick, Lower Saxony, Germany · On-site

Entry level$3.6B raised

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…

Skills: Adaptability, Business Acumen, Customer and Client Focus, Oral Communications, Problem Solving

Foundation Software logoFoundation Software

Pay Portfolio Manager

Strongsville, Ohio, United States · On-site

Mid level

What is great about working for Foundation? Plenty! We have a fun, casual, yet hard-working culture that invests in our employees, promotes creativity, and delivers on our reputation. Would you like to work for a company…

Skills: Commercial Payments, Treasury Management, Commercial Card, AP Automation, Client Relationship Management

PNC logoPNC

System Reliability & Support Specialist - Production Support

Birmingham, Alabama, United States · On-site

$64k–$117k/yr

Mid level

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …

Skills: Linux, SQL, Java Debugging, Python Debugging, MongoDB

Verizon logoVerizon

Retail Sales Associate

Strongsville, Ohio, United States · On-site

$16/hr–$21/hr

Entry level$38B raised

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people l…

Skills: Retail Sales, Customer Service, Communication Skills, Needs Assessment, Product Positioning

AkzoNobel logoAkzoNobel

Technical Service Business Partner

Strongsville, Ohio, United States · Remote OK

$85k–$95k/yr

Mid level

About AkzoNobel Since 1792, we’ve been supplying the innovative paints and coatings that help to color people’s lives and protect what matters most. Our world class portfolio of brands – including Dulux, International, S…

Skills: Technical Service, Customer Relationship Management, Metal Coatings Applications, Technical Sales, Problem Solving

Monro, Inc. logoMonro, Inc.

Store Manager - Store 1442

Strongsville, Ohio, United States · On-site

Mid level$1.2B raised

The Store Manager position is a salaried role. The Store Manager provides daily leadership to all positions within the store to include General Service Technicians, Technicians, Guest Care Specialists, and Assistant Stor…

Skills: Leadership, Retail Management, Financial Management, Cost Control, Team Motivation

Tailored Brands, Inc. logoTailored Brands, Inc.

Store Lead

Strongsville, Ohio, United States · On-site

Mid level$500M raised

Store Lead Job Description: Reports to Store Manager: As a Store Lead, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development…

Skills: Leadership, Retail Management, Coaching, Sales Performance, Operational Excellence

BIBIBOP Asian Grill logoBIBIBOP Asian Grill

BIBIBOP Team Member - Strongsville

Strongsville, Ohio, United States · On-site

$11/hr–$21/hr

Entry level

It began with a vision to bring the time-honored flavors and healthy ingredients of South Korea to Columbus, Ohio. From that dream, BIBIBOP was born. Inspired by the traditional Korean dish bibimbap, we sought to make ba…

Skills: Customer Service, Multitasking, Food Safety, Sanitation, Communication

Sheetz logoSheetz

Store Team Member - Full-Time - #422

Strongsville, Ohio, United States · On-site

Entry level$684K raised

Additional $1.50/hr. for working 10pm-6am Full-time Team Members are required to work 4 weekend days per month. OVERVIEW Got high-energy and love to hustle? Come join the fast-paced, FUN work atmosphere as a Store Team M…

Skills: Customer Service, Hospitality, Communication Skills, Food Preparation, Sales

Sheetz logoSheetz

Store Supervisor - #846

Strongsville, Ohio, United States · On-site

Entry level$684K raised

Additional $1.50/hr. for working 10pm-6am OVERVIEW Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient e…

Skills: Leadership, Customer Service, Task Prioritization, Delegation, Mentoring

PACSUN logoPACSUN

Sales Associate

Strongsville, Ohio, United States · On-site

Entry level

Join the Pacsun Community Pacsun is dedicated to delivering an exclusive collection of the most relevant brands and styles to a community of inspired youth. Through partnerships with brands such as adidas, Brandy Melvill…

Skills: Customer Experience, Sales, Visual Merchandising, Time Management, Communication Skills

QuickMed logoQuickMed

Medical Assistant/Receptionist

Strongsville, Ohio, United States · On-site

Mid level

Job DetailsJob Location: QUICKmed Strongsville - Strongville, OH 44136Quickmed is seeking a reliable and detail-oriented Medical Assistant to join our team. You will play a vital role in supporting both patients and prov…

Skills: Patient Interviewing, Medical Documentation, Appointment Scheduling, Medical Records Management, Insurance Documentation

Goodwill Industries of Greater Cleveland and East Central Ohio, Inc. logoGoodwill Industries of Greater Cleveland and East Central Ohio, Inc.

Strongsville - Donor Door Attendant

Strongsville, Ohio, United States · On-site

Entry level

Join our fun, flexible, fast-paced team at Goodwill Industries Greater Cleveland & East Central Ohio. We are hiring full-time Donation Receiving Associates for our Strongsville location. We are looking for team players w…

Skills: Customer Service, Teamwork, Donation Processing, Presorting, Inventory Counting

Advance Auto Parts logoAdvance Auto Parts

Retail Parts Pro

Strongsville, Ohio, United States · On-site

$15/hr–$17/hr

Mid level$1.9B raised

Job Description What is a Retail Parts Pro? Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowl…

Skills: Automotive Systems Knowledge, Retail Sales, Parts Sourcing, Diagnostic Equipment Operation, POS Systems

Airtron Heating & Air Conditioning logoAirtron Heating & Air Conditioning

Service Tech

Strongsville, Ohio, United States · On-site

Entry level

Job Description: At Airtron Heating & Air Conditioning, we help homeowners stay comfortable year-round with trusted heating, cooling, and HVAC solutions. For more than 40 years, we've built our reputation by showing up, …

Skills: HVAC Repair, Troubleshooting, EPA Certification, Solder/Brazing, System Start-up

Protective Life logoProtective Life

Order Processing Specialist

Strongsville, Ohio, United States · On-site

$20/hr–$24/hr

Mid level

The work we do has an impact on millions of lives, and you can be a part of it. We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide prote…

Skills: Microsoft Office, Inventory Control, Shipping Processes, Organizational Skills, Attention To Detail

U.S. Bank logoU.S. Bank

Client Relationship Consultant 3 - Strongsville Office

Strongsville, Ohio, United States · On-site

$23/hr–$29/hr

Mid level$991M raised

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it tak…

Skills: Relationship Building, Retail Banking, Customer Service, Digital Banking Proficiency, Financial Needs Assessment

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Showing 1–20 of 197

Macy's logo

Retail Customer Experience Associate, Southpark Center - Full Time

Macy's

Strongsville, Ohio, United States • On-site

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Mid level

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  • $15/hr–$22/hr
  • Full-time
  • Health and wellness coverage, 401(k) match, Paid time off, Eight paid holidays, Leadership development, Merchandise discounts
  • Posted 1d ago
  • ~30 hrs/week

Responsibilities

Create personalized shopping experiences by engaging customers across in-store and online touchpoints to drive cross-category sales. Support operational excellence through floor maintenance, merchandise setup, and client relationship management using digital tools.

Requirements

Requires flexible availability for weekends and holidays and the ability to perform physical tasks like lifting 25lbs and standing for long periods. At least 2 years of selling or customer experience is preferred.

Full job description

Be part of an amazing story

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.

Job Overview

As a Customer Experience Colleague, you will create exceptional, personalized shopping experiences for our customers. You’ll prioritize customer satisfaction by actively engaging with shoppers across all touchpoints - both in-store and online - and drive cross-category sales to support overall business goals. With a deep understanding of fashion, fit, and function, you will make tailored product recommendations and leverage digital tools to enhance the customer journey. You also will work across different departments daily, often transitioning between multiple areas throughout the day.

In this role, you’ll also play a key part in client relationship building through outreach tools like My Client and social media. Your collaborative approach with peers, store leaders, and brand partners will help identify opportunities, resolve challenges, and elevate the overall customer experience. In addition to service and selling, you’ll support operational excellence through floor readiness, event execution, merchandise setup, and opening/closing procedures.

A positive, can-do attitude, strong communication skills, and a passion for delivering high-caliber service will be key to your success in this role.

How our Selling Colleagues spend their day…

  • Our colleagues begin each day energized and ready to make an impact. They wear their name badge with pride, greet teammates with a warm hello, and help ensure the sales floor is clean, organized, and prepared for customers. Before getting started, they review their sales goals, learn about new arrivals and top-selling items, and stay up to date on current trends and promotions - so they’re fully informed and ready to engage, educate, and sell with confidence.
  • On the floor, they focus on the customer - offering a warm welcome, making eye contact, and creating friendly, personal conversations to create customer relationships to bring the customers back.
  • Throughout the day, they maintain a shoppable space by recovering the floor and fitting rooms, updating signs and pricing, and supporting any needed merchandise moves.
  • They always Finish Strong - sharing our Loyalty program benefits, making sure customers have all they need, and ending with a sincere thank-you, often walking the package around and using the customer’s name. 
  • We believe service starts with each other - supporting one another with honesty, care, and collaboration so we can better serve our customers and communities.
  • And we know that excellence is a journey - we strive to improve every day, take pride in our work, achieve sales goals and learn from each other to deliver individual and store results.

Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. All schedules contain weekend shifts as part of the requirements. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here.

Who You Are

  • Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality
  • Must be able to:
    • Understand and communicate effectively with customers, co-workers, and supervisors
    • Read and understand employment policies and safety rules/procedures in English
  • Be comfortable communicating and collaborating with customers and colleagues
  • Responsible for acquiring new customers by opening credit accounts and sharing loyalty benefits
  • Meeting daily sales goal challenges 
  • Enjoy meeting people, learning about them, and sharing information 
  • Resourceful and eager to start a new venture and can adapt to changing priorities; you can work on your own but are great with team dynamics
  • You can handle electronic devices with no problem
  • At least 2 years of selling or customer experience preferred

Essential Physical Requirements You Will Perform

  • This position requires talking, lifting, constant moving, standing, and reaching with arms and hands
  • Standing for at least two consecutive hours, lifting at least 25lbs., stooping, kneeling, crouching, and climbing ladders, reaching, including above eye level
  • Requires close vision, color vision, depth perception, and focus adjustment
  • Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

Some additional benefits we offer include:

  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice

Access the full menu of benefits offerings here.

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.

Join us and help write the next chapter in our story - Apply Today!

 

 

This job description is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment.

 

 

STORES00

Related keywords

RetailCustomer ExperienceCross-category SalesClientelingMy ClientLoyalty ProgramMerchandisingFloor ReadinessPoint of SaleCash RegisterFashionRetail OperationsCustomer SatisfactionCredit Accounts

About Macy's

LinkedInVisit site
Industry
Retail
Company size
10,001+ employees
Founded
1858
Headquarters
New York, NY
LinkedIn followers
762,780

Macy’s is the largest retail brand of Macy’s, Inc., a portfolio of iconic nameplates that also includes Bloomingdale’s and Bluemercury, helping generations of customers celebrate life’s special moments and express their personal style. Through our stores and digital platforms, we offer a distinctive assortment of fashion, beauty, home and other products from leading market and private brands. Our colleagues bring the Macy’s experience to life every day. Together, we are building a stronger, more modern Macy’s while continuing to create memorable experiences for our customers and make a positive difference in the communities we serve. As part of Macy’s, Inc., we are guided by a commitment to responsible growth, colleague development, community impact and environmental stewardship

Offices: 151 W 34th St, New York, NY 10001, US

RetailConsumer GoodsE-CommerceFashionRetailShopping
View all jobs at Macy's

Frequently asked questions

How many Customer Service & Support jobs are open in Strongsville, OH right now?

There are currently 197 open customer service & support positions in Strongsville, OH listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Strongsville, OH?

Companies currently hiring include Lowe's Companies, Inc., Sheetz, Telsource Corporation, Macy's, Michaels Stores, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Strongsville, OH?

Yes — 7 of the 197 open customer service & support positions offer remote or hybrid work (5 remote, 2 hybrid).

How do I apply for Customer Service & Support jobs in Strongsville, OH?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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