Role Summary : The NOC Analyst Tier I is the first responder within the 24/7 Global Command Center, responsible for continuous infrastructure monitoring, initial alert triage, and accurate incident documentation. This ro…
Skills: Network monitoring, Incident triage, TCP/IP, OSI model, DNS
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Data modeling, Enterprise architecture, Hadoop, Data warehousing, ETL
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Product management, Microsoft Copilot Studio, Microsoft Power Platform, Roadmap development, Stakeholder management
Quality Engineer Lead / Data Testing (Python) - Corporate Functions Technology
Strongsville, Ohio, United States · On-site
$86k–$173k/yr
Mid level
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Python, Data testing, Quality assurance, Test automation, API programming
Role Summary : The NOC Analyst Tier I is the first responder within the 24/7 Global Command Center, responsible for continuous infrastructure monitoring, initial alert triage, and accurate incident documentation. This ro…
Skills: Network Monitoring, Incident Triage, TCP/IP, OSI Model, DNS
What is great about working for Foundation? Plenty! We have a fun, casual, yet hard-working culture that invests in our employees, promotes creativity, and delivers on our reputation. Would you like to work for a company…
Description Carrier Process Equipment Group (CPEG) offers customers a comprehensive line of large industrial processing equipment for a wide variety of industries. By combining engineering expertise including high tolera…
Skills: CAD, Inventor, AutoCAD, 3D modeling, 2D drafting
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Salesforce, Lightning Web Components, Apex, Aura Components, REST APIs
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: System reliability, Incident management, Root cause analysis, Application maintenance, Technical troubleshooting
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Salesforce, Lightning Web Components, Apex, Salesforce Flows, REST APIs
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Site Reliability Engineering, DevOps, Incident Management, Problem Management, Change Management
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to …
Skills: Technology risk management, Information security, Governance, Risk frameworks, Infrastructure
Position Overview As a Quality Engineer Lead (Python/JAVA) within PNC's Lending Technology Centralized organization, you will be based in Pittsburgh PA, Strongsville OH, Birmingham AL or Dallas TX. We are seeking a highl…
Skills: Python, Java, Automated testing, CI/CD integration, Test frameworks
Summary of Position : The Implementation Analyst III a vital technical role within the organization, driving efficiency through script development and process automation while serving as the main technical contact for al…
Skills: Network configuration, Troubleshooting, Script development, Process automation, WAN circuits
Role Summary : The NOC Analyst Tier I is the first responder within the 24/7 Global Command Center, responsible for continuous infrastructure monitoring, initial alert triage, and accurate incident documentation. This ro…
Skills: Network Monitoring, Incident Triage, Technical Documentation, TCP/IP, OSI Model
Role Summary : The NOC Analyst Tier I is the first responder within the 24/7 Global Command Center, responsible for continuous infrastructure monitoring, initial alert triage, and accurate incident documentation. This ro…
Skills: Network monitoring, Incident triage, Ticketing systems, TCP/IP, OSI model
Senior Application Developer (MERN/ GCP/ Technical Lead) Build the Future of Construction Technology Foundation Software is one of the fastest-growing construction software companies in the U.S. and a multi-year Northeas…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school
Posted 22h ago
~40 hrs/week
Responsibilities
The NOC Analyst is responsible for continuous infrastructure monitoring, initial alert triage, and accurate incident documentation within a 24/7 environment. They perform basic diagnostic troubleshooting and ensure timely escalation of complex issues to engineering teams.
Requirements
Candidates must have at least one year of professional experience in a NOC or technical support environment and possess a High School Diploma or GED. Applicants must also be eligible to obtain and maintain a U.S. Government Public Trust clearance.
Full job description
Role Summary :
The NOC Analyst Tier I is the first responder within the 24/7 Global Command Center, responsible for continuous infrastructure monitoring, initial alert triage, and accurate incident documentation. This role is crucial for rapidly identifying network, server, and application issues and ensuring adherence to standardized operating procedures (SOPs) for timely escalation.
Core Responsibilities :
Monitoring & Triage: Proactively monitor NOC dashboards, network performance tools, and alerting systems for potential and active service impacts.
Incident Creation: Accurately log all alerts into the ticketing system, classifying incidents by severity, affected component, and urgency.
Initial Troubleshooting: Perform basic diagnostic steps as defined in runbooks, including pings, traceroutes, basic device status checks, and confirming service availability.
Escalation: Timely and precise escalation of complex or unresolved incidents to NOC Analyst 2 or specialized engineering teams, following established paths.
Communication: Send clear, concise status updates and notifications regarding low-impact events to internal stakeholders.
Documentation: Maintain up-to-date shift logs and contribute feedback to improve existing runbooks and knowledge base articles.
Essential Skills and Knowledge :
Networking Fundamentals: Basic understanding of networking concepts (TCP/IP, OSI model, DNS, DHCP).
Tool Proficiency: Experience with common monitoring tools and ticketing systems.
Operating Systems: Familiarity with basic command-line navigation and service checking in Windows and/or Linux environments.
Communication: Excellent verbal and written communication skills with an emphasis on clarity and professionalism under pressure.
Attention to Detail: Meticulous approach to documentation and following sequential procedures.
Required Qualifications :
Security Clearance: Must be eligible for and able to successfully obtain and maintain a U.S. Government Public Trust clearance.
Experience: Minimum of 1 year of professional experience in a NOC, Technical Help Desk, or operational support center environment.
Education: High School Diploma or GED required.
Certifications (Desired): CompTIA A+ or CompTIA Network+ is highly valued.
Telsource has re-branded - we're now Acuative!
Visit our web site to learn more - www.acuative.com
Since 1984, Acuative has provided superior service and best-of-breed technology solutions to telecom provider, enterprise, finance, retail and public sector markets. With keen insight, dynamic skill and forward-thinking vision, Telsource/Acuative utilizes its extensive expertise in the areas of voice, data, video, managed services, data centers, unified communications and security.
Offering comprehensive global support for large geographically dispersed enterprises with remote or branch offices, our services maximize clients’ return on their technology investment while adeptly preparing them for their future.
Offices: 30 Two Bridges Road, #240, Fairfield, New Jersey 07004, US · 570 Lake Cook Road, #470, Deerfield, Illinois 60015, US · 8237 Dow Circle, Cleveland, Ohio 44136, US · 2830 Market Loop, #104, Southlake, Texas 76092, US
Managed ServicesService Contract AdministrationProfessional ServicesCentral Office (EF&I) ServicesField ServicesTechnical ServicesDigital Signage and KiosksCloud TelephonyWireless Connectivityand PCI Security and Compliance
How much do Technology jobs in Strongsville, OH pay?
Based on 98 listings with disclosed salaries, most technology jobs in Strongsville, OH pay between $65k–$186k per year. Individual offers vary with seniority, company size, and specialization.
How many Technology jobs are open in Strongsville, OH right now?
There are currently 169 open technology positions in Strongsville, OH listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Technology roles in Strongsville, OH?
Companies currently hiring include PNC, Union Home Mortgage Corp., Telsource Corporation, Foundation Software, Intralot, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Technology jobs in Strongsville, OH?
Yes — 6 of the 169 open technology positions offer remote or hybrid work (0 remote, 6 hybrid).
How do I apply for Technology jobs in Strongsville, OH?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.