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Full-time
bachelor degree, postgraduate degree
Posted 2h ago
~40 hrs/week
Responsibilities
You will lead a high-impact team to manage the end-to-end vendor lifecycle for AI data annotation, from sourcing and contracting to quality oversight and delivery. This role involves collaborating with engineering teams to deploy scalable data pipelines and ensuring the highest quality data for machine learning models.
Requirements
The role requires at least 10 years of experience in operational or vendor-facing roles and 5 years in program or project management within data operations. A bachelor's degree is required, along with strong skills in capacity planning, quality assurance, and managing global teams.
Full job description
Behind every groundbreaking AI innovation at Apple is a foundation of high-quality annotated data—and behind that foundation are the vendor partnerships and production operations that make it possible at scale.
We're looking for a Senior Manager to own the end-to-end vendor lifecycle, from sourcing and contracting through quality, delivery, and compliance, while leading the team that serves as the critical link between Apple's annotation needs and our external vendor workforce. You will develop your team's capabilities in vendor management, production operations, and quality oversight while establishing the frameworks and processes that enable consistent, scalable execution. Imagine leading the team that keeps Apple's AI data engine running, ensuring our machine learning models are trained with the highest quality data produced by a global workforce operating at peak efficiency.
Description
As Senior Vendor Manager you will oversee and lead a high-impact team supporting Data Annotations. You will guide a group of Demand Planners, Vendor Engagement Specialists, and Crowd Managers who collaborate directly with engineering teams and data requestors to deploy scalable data pipelines through our global vendor workforce.
Your team manages the full production lifecycle—from relationship management,, project requirement definition, vendor selection,, SOW creation, and onboarding through delivery tracking, quality assurance, performance monitoring, issue resolution, and invoice validation. This role requires hands-on support, strategic leadership, and the ability to drive deeper efficiency, insights, and evaluations. You will remain hands-on when complex vendor challenges or production escalations require your direct involvement.
Your work will directly contribute to the success of the next generation of Apple products and features.
Minimum Qualifications
10+ years of experience managing and developing teams in operational or vendor-facing roles
5+ years of experience in program/project management, production operations, or vendor management in data operations or related fields
BS degree required
Strong understanding of production operations including capacity planning, quality assurance frameworks, and delivery management
Excellent written and verbal communication skills, with the ability to communicate complex concepts to both technical and non-technical audiences
Proven ability to manage multiple concurrent programs with competing priorities in a fast-paced environment
Self-motivated and proactive leader who thrives in ambiguous environments and is able to establish diligent processes for global teams
Demonstrated ability to navigate ambiguity and rapidly shifting priorities, crafting creative, pragmatic near-term vendor support solutions that keep programs on track while maintaining focus on longer-term vendor strategy and scalable operational goals
Experience leading a dispersed global team
Preferred Qualifications
Annotation operations, data operations, or crowd-sourcing programs at scale
Vendor/supplier management including performance management and relationship development
Budget management and financial forecasting for vendor-delivered work
Data quality issue tracking and resolution (impact analysis, root cause analysis, data analysis)
Background managing geographically distributed teams or vendor workforces
Understanding of machine learning concepts, data annotation methodologies, and quality assurance processes
Advanced degree in a relevant field
We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own.
Apple is an equal opportunity employer that is committed to inclusion and diversity. Visit apple.com/careers to learn more.
Offices: 1 Apple Park Way, Cupertino, California 95014, US
Based on 2537 listings with disclosed salaries, most technology jobs in Austin, TX pay between $79k–$225k per year. Individual offers vary with seniority, company size, and specialization.
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