Winston-Salem, North Carolina, United States · On-site
Truliant’s mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community defin…
Skills: Customer service, Communication, Active listening, Problem solving, Account research
Burnsville, North Carolina, United States · On-site
$16/hr–$23/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Retail management, Customer service, Inventory management, Merchandising, Leadership
Kings Mountain, North Carolina, United States · On-site
Job DetailsJob Location: Catawba Two Kings Casino - Kings Mountain, NC 28086Position Type: Full TimeJob Shift: AnyFull Time Cage Cashier 2nd shift, 4 PM - 12 AM Weekends & Holidays required Job Summary: Catawba Two Kings…
Skills: Cash handling, Customer service, Numerical accuracy, Attention to detail, Currency counting
Forsyth County, North Carolina, United States · On-site
$85k–$300k/yr
HVAC Residential Sales Representative Eanes Services is one of North Carolina's largest independent HVAC companies offering products, services, and solutions to customers. We are looking for Sales Representatives in High…
Skills: Sales, In-home sales, Communication skills, Customer service, Computer literacy
High Point, North Carolina, United States · On-site
$18/hr–$25/hr
HVAC Installation Technician Assistant Are you HVAC Install expert who is passionate about problem solving and customer service? Looking to accelerate your career (and income!) with an organization who its people? Come s…
Skills: HVAC installation, Problem solving, Customer service, Communication skills, Technical troubleshooting
High Point, North Carolina, United States · On-site
$18/hr–$25/hr
HVAC Installation Technician Assistant Are you HVAC Install expert who is passionate about problem solving and customer service? Looking to accelerate your career (and income!) with an organization who its people? Come s…
Skills: HVAC installation, Residential heating systems, Residential cooling systems, Customer service, Problem solving
High Point, North Carolina, United States · On-site
$85k–$300k/yr
HVAC Residential Sales Representative Eanes Services is one of North Carolina's largest independent HVAC companies offering products, services, and solutions to customers. We are looking for Sales Representatives in High…
Skills: Sales, In-home sales, Communication skills, Customer service, Computer literacy
Clemmons, North Carolina, United States · On-site
$18/hr–$25/hr
HVAC Installation Technician Assistant Are you HVAC Install expert who is passionate about problem solving and customer service? Looking to accelerate your career (and income!) with an organization who its people? Come s…
Skills: HVAC Installation, Problem Solving, Customer Service, Communication Skills, Residential HVAC Systems
Forsyth County, North Carolina, United States · On-site
$18/hr–$25/hr
HVAC Installation Technician Assistant Are you HVAC Install expert who is passionate about problem solving and customer service? Looking to accelerate your career (and income!) with an organization who its people? Come s…
Skills: HVAC installation, Residential heating systems, Cooling systems, Customer service, Problem solving
High Point, North Carolina, United States · On-site
$85k–$300k/yr
HVAC Residential Sales Representative Eanes Services is one of North Carolina's largest independent HVAC companies offering products, services, and solutions to customers. We are looking for Sales Representatives in High…
Skills: Sales, In-home sales, Customer service, Communication skills, Computer literacy
Alamance County, North Carolina, United States · On-site
$18/hr–$25/hr
HVAC Installation Technician Assistant Are you HVAC Install expert who is passionate about problem solving and customer service? Looking to accelerate your career (and income!) with an organization who its people? Come s…
Skills: HVAC installation, Problem solving, Customer service, Communication skills, Residential heating systems
Greensboro, North Carolina, United States · On-site
$85k–$300k/yr
HVAC Residential Sales Representative Eanes Services is one of North Carolina's largest independent HVAC companies offering products, services, and solutions to customers. We are looking for Sales Representatives in High…
Skills: Sales, In-home sales, Customer service, Communication skills, Computer literacy
Clemmons, North Carolina, United States · On-site
$85k–$300k/yr
HVAC Residential Sales Representative Eanes Services is one of North Carolina's largest independent HVAC companies offering products, services, and solutions to customers. We are looking for Sales Representatives in High…
Skills: Sales, In-home sales, Communication skills, Computer literacy, Customer relationship management
Greensboro, North Carolina, United States · On-site
$18/hr–$25/hr
HVAC Installation Technician Assistant Are you HVAC Install expert who is passionate about problem solving and customer service? Looking to accelerate your career (and income!) with an organization who its people? Come s…
Skills: HVAC installation, Residential heating systems, Residential cooling systems, Customer service, Problem solving
Wilson, North Carolina, United States · On-site
Working at Pizza Hut® is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and s…
Skills: Customer service, Cooking, Communication, Teamwork, Time management
Hickory, North Carolina, United States · On-site
Overview The Community Table Coordinator will support events in the store including monetized events and sampling. Responsibilities Inside our 4 Walls1. Execute community driving and monetized events in the stores 4-5 ti…
Skills: Event Coordination, Customer Service, Project Management, Communication, Food Preparation
Raleigh, North Carolina, United States · On-site
$15/hr–$17/hr
Here at Savista, we enable our clients to navigate the biggest challenges in healthcare: quality clinical care with positive patient experiences and optimal financial results. We partner with healthcare organizations to …
Skills: Medical records management, HIPAA compliance, Microsoft Office, Internet Explorer, Data entry
Raleigh, North Carolina, United States · On-site
Key ResponsibilitiesProvides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs Seeks out customers to understand his/her needs and assists in loc…
Skills: Customer service, Cash handling, Retail sales, Supervision, Conflict resolution
Bessemer City, North Carolina, United States · On-site
Overview Advanced Drainage Systems is a leading manufacturer of stormwater and onsite septic wastewater solutions, committed to sustainability and innovation. With a vast manufacturing and distribution network, we delive…
Skills: Forklift operation, Inventory management, Safety compliance, Customer service, Mathematical skills
Apex, North Carolina, United States · On-site
Store 2723302: 1414 E Williams St, Apex, North Carolina 27539 Shift AvailabilityFlexible (Days, Evenings, Overnights + Weekends) Time Type Full time Assistant Manager We want you to join our team as an Assistant Manager.…
Skills: Team Leadership, Recruiting, Interviewing, Hiring, Delegation
Winston-Salem, North Carolina, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The representative will respond to member inquiries across multiple channels including phone, text, chat, and email to provide financial solutions. They are responsible for researching account questions, verifying member identity, and documenting interactions while maintaining high service standards.
Candidates must possess a high school diploma or equivalent and demonstrate strong verbal and written communication skills. Proficiency in basic computer tools, attention to detail, and the ability to work in a fast-paced, structured environment are required.
Truliant’s mission is to improve lives by putting our members first, providing great service and straightforward financial solutions. Our core values of Member Focus, Service, Guidance, Relationships, and Community define how we interact with members to fulfill our mission of improving lives and providing a foundation on which we conduct ourselves.
Our Promise to Our Teammates: Truliant strives to provide all teammates with an enjoyable place to work where they feel valued, empowered and rewarded for all that they do.
Why this role matters
At Truliant Federal Credit Union, every member interaction is a chance to make financial life a little easier, clearer, and more personal. As a Contact Center Representative, you’ll be one of the first voices members turn to when they have questions, need support, or want guidance on the products and services that can help them move forward.
This is a great opportunity for someone who enjoys helping people, solving problems in real time, and creating a positive experience across calls, texts, chats, and emails.
What you’ll do
In this role, you’ll support Truliant member-owners by responding to inquiries, researching account questions, and connecting members with straightforward financial solutions. You’ll balance accuracy, service, and follow-through while working closely with teammates and internal partners to resolve needs quickly and professionally.
Day to day, you’ll:
Respond to member inquiries across phone, text, chat, and email while delivering service that reflects Truliant’s mission of putting members first.
Identify member needs through a consultative service approach and share relevant products or services that may support their financial goals.
Research and resolve account questions, verify member identity, document interactions accurately, and escalate to internal support when needed.
You’ll also contribute to a team environment by staying engaged in coaching, sharing helpful insights, and preparing for continued growth within the Contact Center.
What you bring
We’re looking for someone who is dependable, service-minded, and comfortable balancing friendly support with accuracy and attention to detail. You’ll do well in this role if you can communicate clearly, stay organized, and remain professional when members need timely help.
This role is a great fit if you have:
Required Skills
Ability to respond professionally to member inquiries across calls, texts, chats, and emails.
Strong verbal and written communication skills in English, including clear explanations and active listening.
Ability to verify member identity, follow established policies and procedures, and recognize potential fraud concerns.
Basic personal computer skills with the ability to navigate tools, document interactions, and complete account research accurately.
Good arithmetic skills and attention to detail when handling account-related questions or financial information.
Ability to manage shifting priorities, complete assignments with minimal supervision, and maintain professionalism in a fast-paced contact center environment.
Ability to use a consultative service approach to identify member needs and recommend appropriate Truliant products or services.
Education/Certifications
High school diploma or equivalent required.
You should also be comfortable working in a structured environment where accuracy, compliance, confidentiality, and excellent member service matter throughout the day.
What sets you apart
You don’t need to check every box, but here’s what will help you thrive in this role:
Previous contact center experience.
Previous experience in the financial industry, credit union, or banking environment.
Familiarity with helping members or customers through multiple service channels, such as phone, chat, text, or email.
What you’ll get
We believe in supporting our team members both professionally and personally.
In this role, you can expect:
A chance to make a direct impact on Truliant member-owners by helping them resolve questions and feel confident in their financial decisions.
Hands-on experience in financial services, member support, account research, fraud awareness, and consultative services.
Coaching and development that can help you build toward higher levels of responsibility within the Contact Center.
A collaborative team environment where professionalism, follow-through, and member-first service are valued every day.
The opportunity to grow your knowledge of Truliant’s products, services, and mission while supporting members in meaningful moments.
Ready to Apply?
If you have a passion for member service and would like to invest in a meaningful career with opportunity for growth, we encourage you to apply to Truliant!
As a member of the Truliant family, you will enjoy the following full time benefits:
Welcome to brighter banking.
Since 1952, Truliant Federal Credit Union has focused entirely on finding the best solutions to improve our 300,000+ members' lives from our 36 branches (and growing) in the Carolinas and Virginia. It's our mission to improve lives by putting our members first and providing great service and straightforward financial solutions to help guide their financial future. Federally Insured by NCUA & Equal Housing Lender.
Offices: 3200 Truliant Way, Winston-Salem, NC 27103, US
Based on 1859 listings with disclosed salaries, most customer service & support jobs in North Carolina pay between $45k–$110k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 24,379 open customer service & support positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, Allied Universal, Great Clips Inc., among others. Browse the listings above to see every active employer.
Yes — 1175 of the 24379 open customer service & support positions offer remote or hybrid work (563 remote, 612 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
