Charlotte, North Carolina, United States · On-site
The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits …
Skills: Customer Service, Multitasking, Verbal Communication, Problem Solving, Attention To Detail
Greensboro, North Carolina, United States · On-site
$12/hr–$14/hr
Welcome to Destination Pet. We are One Pack- a united team working together to elevate the love and lives of pet families. Our pet-obsessed professionals create a connected care network of trustworthy partners who bring …
Skills: Animal Care, Kennel Management, Sanitization, Pet Health Monitoring, Animal Handling
Durham, North Carolina, United States · On-site
POSITION SUMMARY: A Driver- CDL (B) is responsible for safely operating a collection truck, and providing prompt, courteous and complete waste removal services for customers. In addition, a Driver – CDL (B) is responsibl…
Skills: CDL Class B, Air Brakes Endorsement, Vehicle Inspection, Route Navigation, Waste Collection
Clarkton, North Carolina, United States · On-site
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
Skills: Leadership, Coaching, Business Development, Sales, Interpersonal Skills
Windsor, North Carolina, United States · On-site
Position Summary Responsible for creating the first impression of the organization's services to patients and families and other external customers. Performs outpatient scheduling, registration for all patients (emergenc…
Skills: Outpatient Scheduling, Patient Registration, Medical Billing, Customer Service, Data Collection
Salisbury, North Carolina, United States · On-site
$13/hr–$13/hr
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Customer Service, Communication, Organization, Multi-tasking, Attention To Detail
Mooresville, North Carolina, United States · On-site
Job Type: Regular Work Location: Costco 1333 - Mooresville, NC 28117 Overview: Become a part-time HP Customer Sales Representative! Pay: $19.00 per hour based on location and candidate experience + Weekly Performance Bon…
Skills: Product Demonstration, Sales, Customer Engagement, Relationship Building, Problem Solving
Wilmington, North Carolina, United States · On-site
$49k–$63k/yr
Sleep Number® is the leader in personalized sleep wellness. Backed by almost 40 years of innovation, Sleep Number has helped more than 16 million people achieve their best sleep. We are guided by our purpose – improving …
Skills: Communication Skills, Customer Relationship Management, Consultative Selling, Retail Sales, CRM Systems
Smithfield, North Carolina, United States · On-site
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which w…
Skills: Client Relationship Management, Consultative Selling, Financial Solutions, Consumer Lending, Loan Application Processing
Research Triangle Park, North Carolina, United States · Hybrid
$81k–$105k/yr
About This Role We are seeking a skilled Sr. Program Lead to implement regulatory, legal, and commercial compliance controls for identified areas of promotional risk. This position is responsible for working cross-functi…
Skills: Technical writing, Process optimization, Regulatory compliance, Knowledge management, Cross-functional collaboration
Lee County, North Carolina, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security patrol, Access control, Loss prevention, Customer service, Incident reporting
Guilford County, North Carolina, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security patrol, Access control, Customer service, Incident response, Alarm monitoring
Lenoir, North Carolina, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security patrolling, Customer service, Incident response, Alarm monitoring, Access control
Knightdale, North Carolina, United States · On-site
Logistics Service Representative/Medical Driver - Weekends Knightdale, NC - $16.00/hr. - Part Time Sunday ONLY, 10:00 AM - 4:30 PM Hours worked on the weekends offer a shift differential of +$1.00/hr This positions invol…
Skills: Customer service, Interpersonal skills, Driving, Route planning, Logistics
Asheville, North Carolina, United States · On-site
$50k–$110k/yr
Overview Champion Comfort Experts HVAC Hiring Event! Friday, August 14th, 2026 11:00am - 4:00pm US/Eastern Join Champion Comfort Experts and be part of a company that supports your growth while helping you make a differe…
Skills: HVAC Maintenance, HVAC Service, HVAC Installation, Customer Service, Technical Troubleshooting
Asheville, North Carolina, United States · On-site
$50k–$110k/yr
Overview Champion Comfort Experts Electrical Hiring Event! Friday, August 14th, 2026 11:00am - 4:00pm US/Eastern Join Champion Comfort Experts and be part of a company that supports your growth while helping you make a d…
Skills: Electrical Maintenance, Residential Electrical Systems, Troubleshooting, Electrical Repair, Customer Service
Asheville, North Carolina, United States · On-site
$75k–$110k/yr
Overview Champion Comfort Experts Plumbing Hiring Event! Friday, August 14th, 2026 11:00am - 4:00pm US/Eastern Join Champion Comfort Experts and be part of a company that supports your growth while helping you make a dif…
Skills: Plumbing, Service Plumbing, Customer Service, Troubleshooting, Repair
Charlotte, North Carolina, United States · On-site
Job DetailsJob Location: Charlotte, NC - Charlotte, NCPosition Type: Full TimeEducation Level: 2 Year DegreeTravel Percentage: NoneJob Shift: DayJob Category: Information TechnologyMiles Enterprise Solutions is an emergi…
Skills: Technical support, Remote troubleshooting, Ticketing system, ITSM, Customer service
Nash County, North Carolina, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Access control, Visitor management, Customer service, Security monitoring, Emergency response
Durham, North Carolina, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security patrol, CCTV monitoring, Report writing, De-escalation, Conflict mediation
Charlotte, North Carolina, United States • On-site
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Manage inbound client calls regarding policy changes, payments, and general service needs while processing updates in real time. Identify opportunities to deepen client relationships and resolve concerns to support revenue retention.
Preferred experience in customer service or call centers with a basic understanding of insurance concepts. Must be able to obtain state-required insurance licenses within 90 days and be proficient in Microsoft Office.
Primary Responsibilities
Manage inbound client calls regarding payments, cancellations, policy changes, coverage questions, and general service needs.
Maintain calm, confident, and friendly communication while multitasking across several systems and screens.
Identify opportunities to deepen client relationships or support revenue retention by recognizing unmet needs or coverage gaps.
Ability to address concerns, overcome objections, and present solutions or alternatives.
Enter accurate information and process updates in real time during client calls.
Process endorsements, audits, and other policy modifications.
Perform additional duties as assigned.
Knowledge, Skills & Abilities
Ability to multitask with ease, including talking, typing, researching, and problem-solving simultaneously.
Comfort managing a steady volume of calls.
Strong verbal communication skills and a friendly, patient, and professional demeanor.
Quick learner who is comfortable using multiple systems and a multi-screen setup.
High attention to detail with accurate documentation skills.
Strong follow-through, reliability, and a collaborative approach.
Education & Experience
Customer service or call center experience preferred but not required.
Basic understanding of insurance concepts preferred.
Ability to obtain state-required insurance licenses within the first 90 days (company-supported).
Proficient typing skills with accuracy.
Comfortable with Microsoft Office Suite and able to learn new systems quickly.
For Job Posting - Perks Of Working at The Baldwin Group:
Training and proper licensing provided
Generous PTO Policy
Complete health benefits package
401K with company matching
Commission Opportunities with Incentives
Opportunity to move up in your career based on personal performance
#LI-KC1
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IMPORTANT NOTICE:
This position description is intended to describe the level of work required of the person performing in the role and is not a contract. The essential responsibilities are outlined; other duties may be assigned as needs arise or as required to support the organization. All requirements may be subject to reasonable accommodation to applicants and colleagues who need them for medical or religious reasons.
Click here for some insight into our culture!
The Baldwin Group will not accept unsolicited resumes from any source other than directly from a candidate who applies on our career site. Any unsolicited resumes sent to The Baldwin Group, including unsolicited resumes sent via any source from an Agency, will not be considered and are not subject to any fees for any placement resulting from the receipt of an unsolicited resume.
AHT Insurance and our partner firms have unified as one brand, The Baldwin Group! The Baldwin Group is a cohesive group of experts in business insurance, employee benefits, retirement planning, and all areas of private and personal insurance. Since our founding in 2011, we’ve evolved from a local business into a national firm with a vast network of specializations and industry practices for the benefit of our more than two million clients across the country. In addition, we have built excellent relationships with a wide range of insurance company partners. These relationships, coupled with our entrepreneurial and family-oriented culture, and deep expertise enable us to seamlessly deliver a breadth of innovative solutions to clients. At The Baldwin Group, we help provide the solutions our clients need to have confidence and gain peace of mind as they pursue what’s possible for themselves, their families, and their businesses. Whether they are renting their first apartment or buying a larger home, opening a small business or taking their company public, we offer solutions to support them on every step of their journey. This has been our story since the beginning—we provide the indispensable expertise and quality insights that give our clients peace of mind to pursue their purpose, passion, and dreams. And that’s what The Baldwin Group will continue to do for years to come: we protect the possible.
Offices: 20 South King Street, Leesburg, VA 20175, US · 1150 Connecticut Ave., NW, Suite 601, Washington, DC 20036, US · 600 University Street, Suite 1200, Seattle, WA 98101, US · 222 W. Adams Street, Suite 2180, Chicago, IL 60606, US · 1460 Broadway, Suite 16023, New York, NY 10036, US
Based on 1849 listings with disclosed salaries, most customer service & support jobs in North Carolina pay between $45k–$107k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 24,184 open customer service & support positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, Allied Universal, Great Clips Inc., among others. Browse the listings above to see every active employer.
Yes — 1133 of the 24184 open customer service & support positions offer remote or hybrid work (543 remote, 590 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
