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Full-time
Posted 1d ago
~40 hrs/week
Responsibilities
The Senior Operation Manager is responsible for strengthening operational excellence within the Neuromuscular Business Unit by developing management frameworks and driving cross-functional alignment. This role also oversees data integration, budget governance, and the execution of strategic operational initiatives.
Requirements
Candidates should have approximately 10 years of experience in the pharmaceutical industry, specifically within commercial functions. Strong project management, problem-solving skills, and the ability to lead in a matrixed organization are essential requirements.
Full job description
The Senior Operation Manager role is responsible for strengthening the operational excellence of the Neuromuscular Business Unit through comprehensive management and expanded cross‑functional operational responsibilities. This role plays a critical part in developing BU management frameworks, integrating multi‑source data into actionable insights, ensuring effective activity and budget governance, and driving alignment across functional teams to support strategic and operational execution.
Key Responsibilities
BU Management Rules Development & Optimization
Lead the design, establishment, and continuous optimization of BU management policies, rules, and operating frameworks.
Ensure alignment with corporate governance, compliance standards, and business priorities.
Support BU Head in disciplined, structured, and scalable management processes.
Internal & External Data Integration and Strategic Insights
Oversee consolidation, integration, and interpretation of internal sales, market, customer, and financial data, as well as external market intelligence.
Translate data into operational insights and strategic recommendations to support BU decision‑making.
Develop and maintain standardized reporting mechanisms and dashboards to enhance transparency and execution effectiveness.
Activity & Expense Monitoring
Monitor, analyze, and evaluate regional and BU‑level activities, including market events, promotional programs, and internal initiatives.
Track budget planning, spending, and variances; ensure timely follow‑up and governance on budget effectiveness and compliance.
Provide regular reviews and insights to the BU Head to support resource optimization.
Cross‑Functional Coordination & Alignment
Serve as a central coordination point across Sales, Marketing, Medical, Value Access, Training, Finance, and other functions.
Drive alignment of BU operational plans, cross‑functional initiatives, and business priorities.
Facilitate structured communication, meeting cadence, and workflow process improvements to elevate operational efficiency.
Qualifications
Experience in the pharmaceutical industry (10 years preferred), commercial function in both central and field roles
Knowledge of the China (bio)-pharmaceutical environment preferred
Experienced in exceeding business performance at a local or national level
Broad knowledge of other job disciplines within the organization function (medical, value and access, CMI, finance, regulatory, PO&T)
Established and managed collaborations in a highly matrixed organization without direct authority
Experience in developing detailed product launch plans at a regional or local level
Very strong problem solving and project management skills to be able to diagnose issues prioritize and lead teams to address
Proven track record of preparing and presenting strategies, plans, reports, and performance to senior leadership
Ability to prepare and lead complex meetings with senior participants and drive to clear and timely outcomes
Job Level: Management
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about Biogen.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.
Founded in 1978, Biogen is a leading biotechnology company that pioneers innovative science to deliver new medicines to transform patients’ lives and to create value for shareholders and our communities.
We apply deep understanding of human biology and leverage different modalities, to advance first-in-class treatments or therapies that deliver superior outcomes. Our approach is to take bold risks, balanced with return on investment to deliver long-term growth.
With approximately 7,000 people worldwide, we are truly a global organization, headquartered in Cambridge, Massachusetts, which is also home to our research operations. Our international headquarters are based in Baar, Switzerland and we have world-class manufacturing facilities in North Carolina and Solothurn, Switzerland. We offer therapies globally through direct affiliate presence in 30 countries and a network of distribution partners in over 50 additional countries.
For more information, please visit www.biogen.com. Community Guidelines: https://www.biogen.com/community-guidelines.html
Follow us on social media – LinkedIn, Instagram, Facebook, X, and YouTube.
Offices: 225 Binney Street, Cambridge, MA 02142, US · Landis & Gyr-Strasse 3, Zug, CH 6300, CH · P.O. Box 14627, 5000 Davis Drive, Research Triangle Park, NC 27709, US
Health CareBiotechnologyLife ScienceMedicalPrecision MedicineNeuroscienceManufacturingTherapeutics
Founded in 1978, Biogen is a leading biotechnology company that pioneers innovative science to deliver new medicines to transform patients’ lives and to create value for shareholders and our communities.
We apply deep understanding of human biology and leverage different modalities, to advance first-in-class treatments or therapies that deliver superior outcomes. Our approach is to take bold risks, balanced with return on investment to deliver long-term growth.
With approximately 7,000 people worldwide, we are truly a global organization, headquartered in Cambridge, Massachusetts, which is also home to our research operations. Our international headquarters are based in Baar, Switzerland and we have world-class manufacturing facilities in North Carolina and Solothurn, Switzerland. We offer therapies globally through direct affiliate presence in 30 countries and a network of distribution partners in over 50 additional countries.
For more information, please visit www.biogen.com. Community Guidelines: https://www.biogen.com/community-guidelines.html
Follow us on social media – LinkedIn, Instagram, Facebook, X, and YouTube.
Offices: 225 Binney Street, Cambridge, MA 02142, US · Landis & Gyr-Strasse 3, Zug, CH 6300, CH · P.O. Box 14627, 5000 Davis Drive, Research Triangle Park, NC 27709, US
Health CareBiotechnologyLife ScienceMedicalPrecision MedicineNeuroscienceManufacturingTherapeutics