Black Mountain, North Carolina, United States · On-site
Entry level$33M raised
Overview Are you a people person? Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions and other customer service request…
Skills: Communication skills, Customer service, Adaptability, Teamwork, Flexibility
Pinehurst, North Carolina, United States · On-site
Entry level
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Sr. Consumer Loan Specialist - Sales Customer Service
Greenville, North Carolina, United States · On-site
Mid level
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Where will a UniFirst Career take you? As an industry leader in the rental, lease and sale of uniforms and facility services products, UniFirst Corporation has grown to become one of the largest companies in the garment …
Skills: Office administration, Management, Data entry, Customer service, Human resources
Lexington, North Carolina, United States · On-site
Entry level$684K raised
Additional $1.50/hr. for working 10pm-6am OVERVIEW Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient e…
Skills: Customer service, Leadership, Team management, Food preparation, Task prioritization
Overview The Social Media Specialist is a pivotal member of the CandleScience marketing team, entrusted with daily ownership of our social media presence and digital community engagement. This role has expanded beyond ex…
Skills: Social media management, Content planning, Community management, TikTok, Instagram
As Seasonal Outside Sales Representative, you’ll connect directly with homeowners, identify their lawn care needs, and provide solutions that help them achieve healthy, beautiful lawns. You’ll have the opport…
Skills: Outside sales, Lead generation, Customer relationship management, Communication skills, Interpersonal skills
Morrisville, North Carolina, United States · On-site
Entry level
Join Our Team as a Laundry Attendant/ Shuttle at the Tru by Hilton Raleigh Durham Airport! At Parks Hospitality Group, we are looking for a dependable Laundry Attendant to join our team. In this role, you will be respons…
Skills: Laundry equipment operation, Shuttle driving, Quality control, Attention to detail, Communication skills
Morrisville, North Carolina, United States · On-site
Entry level
Join Our Team as a Laundry Attendant/ Shuttle at the Tru by Hilton Raleigh Durham Airport! At Parks Hospitality Group, we are looking for a dependable Laundry Attendant to join our team. In this role, you will be respons…
With a 40+ year commitment to delivering breakthrough customer experiences, seizing initiatives, achieving results, and continuous learning, our award-winning company, Park Square Homes, has an opportunity for a talented…
Skills: Construction Management, Residential Construction, Project Scheduling, Budget Management, Quality Control
Williamston, North Carolina, United States · On-site
Entry level
Job Summary: The Service Department Detail/Lot Attendant helps ensure complete customer satisfaction by moving vehicles in and around the service area/lot, maintaining the cleanliness of vehicles and the service area, de…
Skills: Vehicle Maintenance, Customer Service, Inventory Management, Detailing, Time Management
Charlotte, North Carolina, United States · On-site
Mid level
Maintenance Technician opening at our Village of Rosedale community located in Charlotte, NC. About Us: Founded in 1906, S.L. Nusbaum Realty Co. is one of the largest real estate development companies in the southeastern…
Unarmed Security Officers (1st Shift) in Liberty, NC
Liberty, North Carolina, United States · On-site
Entry level
Marksman Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building person…
We are looking for a reliable and experienced Warehouse Janitorial Cleaner to maintain cleanliness and sanitation standards in building/facilities. This role involves operating specialized equipment, handling cleaning ch…
Charlotte, North Carolina, United States · On-site
Mid level
Community Manager opening at our Village of Rosedale community located in Charlotte, NC. About Us: Founded in 1906, S.L. Nusbaum Realty Co. is one of the largest real estate development companies in the southeastern Unit…
Smithfield, North Carolina, United States · On-site
Entry level
OTR Smithfield - Console Operator OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, a…
Skills: Customer service, Multi-tasking, Time management, Barista skills, Stocking
Overview Are you ready to roll up your sleeves and be the heart of your store? Our Sales Associates do more than just run a register — they keep our stores clean, inviting, and running smoothly for every customer who wal…
Hampstead, North Carolina, United States · On-site
$14/hr–$16/hr
Entry level
Overview Drive Success as an Assistant Manager at Our High-Energy Convenience Store! From customer service to operations, are you ready to be the steady hand that keeps our store energized and running strong on any shift…
Charlotte, North Carolina, United States · On-site
$18/hr–$20/hr
Entry level
Reid's is the Carolina's leading specialty food store and a favorite culinary destination. Reid's specializes in superior meats, wines, regional provisions, locally grown produce, seasonally fresh meals & gift baskets fo…
Halifax County, North Carolina, United States · On-site
$55k–$85k/yr
Entry level
Mattress Warehouse is growing! About us: At Mattress Warehouse, we empower our associates to shape their careers and make a meaningful impact every day. As one of the largest and fastest-growing bedding retailers in the …
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Full-time
high school
Posted 7d ago
Apply by Jul 30
~40 hrs/week
Responsibilities
The representative is responsible for processing customer transactions and facilitating education regarding bank tools and resources. They also support branch sales efforts by identifying and referring opportunities to appropriate bank partners.
Requirements
Candidates must possess a High School Diploma or GED and at least 6 months of experience in customer service. Preferred qualifications include prior experience in sales or banking and knowledge of retail banking products.
Full job description
Overview
Are you a people person? Be a First Citizens person. Join our branch team and make a difference.
The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.
The successful candidate will demonstrate:
Communication Skills - Interpersonal: Comfortable and confident with proactively engaging in conversation
Customer Service Skills: Demonstrates professionalism and empathy in customer interactions
Adaptability: Has the ability to learn and adapt quickly to new information and technology
Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships
Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently
Agility: Able to process information and move quickly through problem resolution
Responsibilities
Service Standards - Foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for way to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities.
Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance.
Qualifications
High School Diploma or GED and 6 months customer service
Additional Requirements:
Strong communication and relationship-building skills
Ability to multitask in a fast-paced environment
Strong attention to detail
Cash handling experience
Preferred Qualifications:
Sales experience
Experience identifying customer needs and making referrals
Experience working in a customer-facing environment
Financial literacy
Knowledge of retail banking products and services
Experience working with goals, metrics, or performance expectations
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
First Citizens Bank helps personal, business, commercial and wealth clients build financial strength that lasts. Headquartered in Raleigh, N.C., First Citizens has built a unique legacy of strength, stability and long-term thinking that has spanned generations. First Citizens offers an array of general banking services including a network of more than 500 branches and offices in 30 states; commercial banking expertise delivering best-in-class lending, leasing and other financial services coast to coast; innovation banking serving businesses at every stage; and a nationwide direct bank. Parent company First Citizens BancShares, Inc. (NASDAQ: FCNCA) is a top 20 U.S. financial institution with more than $200 billion in assets.
Visit firstcitizens.com or call toll-free 1.888.FC DIRECT (1.888.323.4732). First Citizens Bank. Forever First®. Member FDIC. Equal Housing Lender.
Social Media Terms of Use: https://www.firstcitizens.com/socialterms
Offices: 4300 Six Forks Road, Raleigh, North Carolina 27609, US
How much do Customer Service & Support jobs in North Carolina pay?
Based on 1817 listings with disclosed salaries, most customer service & support jobs in North Carolina pay between $44k–$106k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in North Carolina right now?
There are currently 24,091 open customer service & support positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in North Carolina?
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, Allied Universal, Great Clips Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in North Carolina?
Yes — 1124 of the 24091 open customer service & support positions offer remote or hybrid work (541 remote, 583 hybrid).
How do I apply for Customer Service & Support jobs in North Carolina?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in North Carolina