Pinehurst, North Carolina, United States · On-site
Entry level
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Pinehurst, NC! Are you looking for a position in a growing organization where you can …
Skills: Customer Service, Insurance Verification, Patient Scheduling, Multitasking, Time Management
Fayetteville, North Carolina, United States · On-site
Entry level
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapy Technician to join our team in Fayetteville, NC! Are you looking for a position in a service-based culture where y…
Skills: Patient care, Organizational skills, Customer service, Communication skills, Multitasking
Charlotte, North Carolina, United States · On-site
Entry level
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in the Matthews/Monroe/ Indian Trail, NC area! Are you looking for a position in a growin…
Skills: Customer service, Scheduling, Insurance verification, Data entry, Multitasking
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapy Technician to join our team in Concord, NC! Are you looking for a position in a service-based culture where you ca…
Skills: Patient Care, Customer Service, Communication, Organization, Multitasking
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapy Technician to join our team in Clayton, NC! Are you looking for a position in a service-based culture where you ca…
Skills: Patient Care, Customer Service, Communication, Organization, Multitasking
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapy Technician to join our team in Matthews, NC! Are you looking for a position in a service-based culture where you c…
Skills: Patient Care, Customer Service, Communication, Organization, Multitasking
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Raleight, NC! Are you looking for a position in a growing organization where you can make a…
Description The purpose of this classification is to perform work functions associated with delivery and warehouse activities. The person in this classification will load/unload trucks and drive delivery truck to deliver…
Riccobene Associates Family Dentistry is looking for a full-time Ortho Patient Coordinator in our Garner Kids/Ortho Office. Are you tired of going to work with no sense of fulfillment, happiness, or purpose? Take matters…
Description The purpose of this classification is to perform work functions associated with locating, notifying, and securing payments from customers with delinquent accounts. ESSENTIAL FUNCTIONS The following duties are…
Charlotte, North Carolina, United States · On-site
Entry level
Description Leasing Specialist Reports to: Community Manager Status: Non-Exempt Position Overview The Leasing Specialist plays a key role in driving occupancy and creating a strong resident experience. This role is respo…
Lillington, North Carolina, United States · On-site
Entry level
Capital Ford of Lillington is looking for driven, customer-focused individuals to join our growing Automotive Sales team! If you enjoy working with people, thrive in a fast-paced environment, and are motivated by opportu…
Skills: Communication, Interpersonal skills, Customer service, Sales, Relationship building
Polk County, North Carolina, United States · On-site
Entry level
Job Summary The Sales and Service Associate handles a variety of routine financial transactions, provides solutions to suit the customer’s financial needs, and resolves any problems they encounter with their prevailing a…
Asheville, North Carolina, United States · On-site
$10/hr–$16/hr
Entry level$350M raised
As a Part Time Retail Store Associate at Office Depot, your part-time role is vital to our continued success in today's retail landscape. You'll engage with customers in a friendly and knowledgeable manner, creating a po…
Reidsville, North Carolina, United States · On-site
Entry level
Job Summary Tellers provide exceptional customer service through accurately performing various banking transactions and handling routine customer service issues all within established operational guidelines, policies, an…
Skills: Customer Service, Cash Handling, Banking Transactions, Sales, Microsoft Office
Fayetteville, North Carolina, United States · On-site
Entry level
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapy Technician to join our team in Fayetteville, NC! Are you looking for a position in a service-based culture where y…
Skills: Patient care, Organizational skills, Customer service, Communication skills, Multitasking
Charlotte, North Carolina, United States · On-site
Entry level$1.5B raised
Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribu…
Wilmington, North Carolina, United States · Remote OK
Entry level
REEDS Jewelers is excited to post this important position to join our team. Our Customer Experience team is dedicated to providing exceptional experiences for every REEDS customer. As a Customer Experience Associate, you…
Skills: Customer service, Communication skills, Problem solving, Data entry, Order processing
Fayetteville, North Carolina, United States · On-site
$18/hr–$24/hr
Entry level
Position Summary Support the service and tire team under the direction of the Manager, Store Service. Assist in driving sales across service labor, parts, tires, and fleet business and you provide essential selling and t…
Skills: Customer service, Sales, Team leadership, Inventory management, Point of sale systems
Greensboro, North Carolina, United States · On-site
$75k–$90k/yr
Senior
Description SUMMARY Strives to return a satisfactory profit on dealer capital invested in parts inventory. Accomplishes objectives through the use of proper purchasing procedures, inventory control, staff utilization, se…
Skills: Inventory Management, Staff Supervision, Budgeting, Sales Forecasting, Customer Service
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Full-time
high school
Annual Paid Charity Day, Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short-Term Disability Insurance
Posted 5d ago
~40 hrs/week
Responsibilities
The Patient Care Coordinator manages daily clinic operations, including greeting patients, scheduling referrals, and verifying insurance. They are responsible for collecting payments and maintaining an organized front office to support clinic growth.
Requirements
Candidates must have a high school diploma or equivalent and strong communication and multitasking abilities. The role requires the ability to work independently and perform sedentary office tasks using a computer.
Full job description
BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Pinehurst, NC!
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things – a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills – must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it’s like to be part of the #upstreamfamily.
Upstream Rehabilitation is an Equal Opportunity Employer that strives to provide an inclusive work environment where our differences are celebrated for the value they bring to our communities, our patients and our teammates. Upstream Rehabilitation does not discriminate on the basis of race, color, national origin, religion, gender (including pregnancy), sexual orientation, age, disability, veteran status, or other status protected under applicable law.
Related keywords
Physical TherapyPatient IntakePractice ManagementHealthcare AdministrationMedical BillingRaintreePatient Care CoordinationInsurance ReportingFront OfficeHealthcare
Part of the #UpstreamFamily of clinical care - the largest dedicated outpatient physical therapy provider in the U.S.
Industry
Hospitals and Health Care
Company size
501-1,000 employees
LinkedIn followers
13,284
Part of the Upstream Rehabilitation family of clinical care, BenchMark Physical Therapy is a leading operator of outpatient physical therapy clinics in the United States. Founded in 1995 with a single center in Ooltewah, Tennessee, BenchMark Physical Therapy quickly grew to deliver physical therapy services through an expanding network of hundreds of clinics nationwide.
We built our business to provide exceptional patient care, empower our clinicians with the best possible education, and give back to our communities. Our physical therapists know that connecting with patients on a personal level helps to build trust. This trust is crucial in allowing patients and physical therapists to work together to make the best use of our advanced certifications and refined techniques. Our patient-centered approach to physical therapy leads to more positive outcomes for patients and physical therapists.
We believe in the professional development of our people and invest in advanced educational opportunities so they can better meet the needs of patients. Our ever-growing number of Certified Manual Therapists and board-certified Orthopedic Specialists lets us offer more treatment options to support a wide range of patients. We also believe in measuring our progress with patients and physical therapists to evaluate and optimize results continually.
Our success has several contributing factors:
Hiring the right therapists; those with both academic and clinical excellence
Unparalleled customer service and best-in-class patient care
Local and regional density
We strive to provide an inclusive work environment that celebrates differences and appreciates patients and practitioners alike for the incredible value they bring to our communities. In addition, we are committed to DEI and focusing on diversifying our workforce at every opportunity.
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