Clearwater, Florida, United States · Hybrid
Important Application Submission Information In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Wednesday, July 29, 2026 More than a…
Skills: Customer Service, Call Center Operations, Billing Inquiry Resolution, Conflict Resolution, Professional Communication
Charlotte, North Carolina, United States · On-site
About this role: Wells Fargo is seeking a Technology Business Systems Consultant within Payment Operations joining a team responsible for second level technical and operational support to products within Electronic Comme…
Skills: Production Support, Data Analysis, SQL Queries, EDI, Mainframe Applications
Charlotte, North Carolina, United States · Hybrid
About this role: Wells Fargo is seeking a Senior Commercial Loan Servicing Specialist Military Apprentice as part of our Commercial Banking (CB) Operations Division within Wells Fargo. Learn more about the career areas a…
Skills: Commercial Loan Servicing, Operational Risk Management, Compliance Monitoring, Data Analysis, Microsoft Excel
Fayetteville, North Carolina, United States · On-site
$30/hr–$42/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Pharmacy Operations, Patient Care, Prescription Fulfillment, Immunization Administration, Patient Counseling
Fayetteville, North Carolina, United States · On-site
$30/hr–$42/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Pharmacy Practice, Patient Care, Prescription Fulfillment, Immunization Administration, Medical Counseling
Jacksonville, North Carolina, United States · On-site
$23/hr–$42/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Pharmacy Operations, Patient Counseling, Drug Utilization Review, Immunization Administration, Prescription Fulfillment
Fayetteville, North Carolina, United States · On-site
$30/hr–$42/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Pharmacy Practice, Patient Care, Prescription Fulfillment, Immunization Administration, Medical Counseling
North Carolina, United States · On-site
$30/hr–$42/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Pharmacy Practice, Patient Care, Prescription Fulfillment, Immunization Administration, Medical Counseling
North Carolina, United States · On-site
$30/hr–$42/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Pharmacy Operations, Patient Care, Prescription Fulfillment, Immunization Administration, Patient Counseling
Holly Springs, North Carolina, United States · On-site
$23/hr–$42/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Prescription Fulfillment, Patient Counseling, Immunization Administration, Drug Utilization Review, Patient Safety
North Carolina, United States · On-site
$20/hr–$23/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Patient Safety, Pharmacy Professional Practice, Regulatory Requirements, Quality Assurance, Customer Service
Raleigh, North Carolina, United States · On-site
$30/hr–$42/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Pharmacy Operations, Patient Care, Prescription Fulfillment, Immunization, Patient Counseling
Concord, North Carolina, United States · On-site
$23/hr–$42/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Patient Counseling, Prescription Fulfillment, Immunization, Drug Utilization Review, Patient Safety
Charlotte, North Carolina, United States · On-site
$20/hr–$23/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Patient Safety, Pharmacy Professional Practice, Regulatory Requirements, Quality Assurance, Customer Service
North Carolina, United States · On-site
$30/hr–$42/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Pharmacy Operations, Patient Care, Prescription Fulfillment, Immunization Administration, Clinical Knowledge
Rocky Mount, North Carolina, United States · On-site
$20/hr–$23/hr
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Patient Safety, Pharmacy Professional Practice, Regulatory Requirements, Quality Assurance, Customer Service
Greenville, North Carolina, United States · On-site
Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurt…
Skills: Retail Management, Team Leadership, Coaching, Problem Solving, Interpersonal Communication
Cary, North Carolina, United States · On-site
$16/hr–$17/hr
Location: 3710 Davis Drive Morrisville, NC 27560 Availability Requirement for this role: Morning, afternoon (includes weekends).Shifts start as early as 5am Age Requirement: Must be 18 years or older Time Type: Part time…
Skills: Customer service, Stocking, Product rotation, Unloading, Inventory management
Charlotte, North Carolina, United States · On-site
Store 2723923: 4500 Randolph Rd, Charlotte, North Carolina 28211 Shift AvailabilityDays (Weekdays + Weekend Availability Required) Time Type Part time Customer Service Representative We want you to join our team as a Cus…
Skills: Customer Service, Cashiering, Sales, Communication, Problem Solving
Salisbury, North Carolina, United States · On-site
$16/hr–$20/hr
RNR Tire Express is ready to hire a full-time Collection Specialist with great customer service skills. An average Collections Specialist makes $16.00 to $20.68 in total with the bonuses. In addition to great pay and our…
Skills: Customer Service, Debt Collection, Communication, Multitasking, Active Listening
Clearwater, Florida, United States • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Handle customer billing inquiries, service orders, and trouble calls while maintaining high standards of quality and productivity. Act as a brand ambassador by building genuine connections and promoting available products and services.
Requires a high school diploma or GED and at least one year of customer service experience. Preferred candidates have over three years of direct call center experience and an associate or bachelor's degree.
Important Application Submission Information
In order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Wednesday, July 29, 2026Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.
Build an exciting, rewarding career with us and play an integral part of Duke Energy’s customer success and satisfaction as an Associate Call Center Representative.
This role has a high degree of accountability for individual performance in the areas of customer satisfaction, quality, and productivity to ensure that customers receive excellent service and business objectives are achieved.
The Associate Call Center Representative will also consult with customers on their billing inquiries, service orders, trouble calls and various other needs.
Consider joining the Duke Energy team, where you’ll find a friendly work environment, comprehensive benefits, and development opportunities.
Please note: if selected, you will be contacted for a 30-45-minute mandatory video interview through Microsoft Teams. This video interview will be recorded and is required to proceed in the hiring process. Additionally, you will be required to be on-camera during the interview.
Paid Time Off, holidays, and sick leave
Health, Dental, and Vision Insurance
401K plan with company match
All necessary equipment provided
The pay rate is $20 per hour (non-negotiable)
Annual and sales incentives provided based on performance
Training will start on the start date and will last approximately the first 10 weeks, Monday - Friday from 8:00 AM to 4:30 PM EST
Required first day onsite attendance at a Duke Energy call center location
Training may be held remotely and in-person after first day onsite attendance
During the 10 week training period, there is no allowance for vacation time or absences.
Your continued employment will be contingent on successful completion of the training program.
Provide high quality customer interaction by handling customer’s needs with integrity and empathy in one transaction.
Use professional judgement and escalate customer issues/concerns to management when appropriate.
Participate in on-call rotation.
Promote sales of available products and services, as appropriate.
Building genuine connections with customers and being a great ambassador for the Duke Energy brand.
Perform other duties as assigned, including work on special projects.
High school diploma or GED completed at time of application submission.
One year customer service experience (may include call center, hospitality, retail, etc.), either by phone or face to face communications.
Direct call center experience of 3+ years is preferred
Bachelor’s degree or associates degree
Willingness to work in an environment that requires 100% phone-based customer interaction.
Effective listening and communication skills and the ability to interact with customers in a professional, courteous, and empathetic manner.
Experience multi-tasking and working with various technologies using multiple monitors, screens, applications etc.
Ability to always handle and protect confidential information and act with integrity.
Virtual - Work will be performed remotely but candidates are expected to live within a reasonable commute of a Duke Energy call center facility
Work Schedule – work will be performed during hours of operation
Hours of Operation - Monday - Friday, 7:00 AM – 7:00 PM EST
Charlotte, NC only – hours of operation may include weekends and overnight shifts
Mandatory Overtime & Storm Duty Calls - during times of inclement weather or other major events (such as hurricanes, snowstorms, etc.), employees are expected to be on-call and work extended hours, as well as mandatory overtime, to support higher call volumes.
Shift change occurs biannually, but may change at any time due to business need
Access to a reliable high-speed internet and a quiet work environment is required.
Duke Energy Customer Care Assessment – required time sensitive/completion of online test
Please note: the assessment includes a video introduction. You will need access to a camera. Please make sure your camera is working prior to the start of the assessment.
If selected, you will be contacted for a 30-45-minute mandatory video interview through Microsoft Teams. This video interview will be recorded and is required to proceed in the hiring process. Additionally, you will be required to be on-camera during the interview.
Candidates who accept the employment offer will be required to complete and pass a Duke Energy background check and drug test.
It is the policy of Duke Energy to maintain a drug-free workplace.
Travel Requirements
Not requiredBuilding a smarter, cleaner, more reliable energy future.
Duke Energy, a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies. The company’s electric utilities serve 8.4 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 54,800 megawatts of energy capacity. Its natural gas utilities serve 1.7 million customers in North Carolina, South Carolina, Tennessee, Ohio and Kentucky. Duke Energy is executing an ambitious clean energy transition, keeping reliability, affordability and accessibility at the forefront as the company works toward net-zero methane emissions from its natural gas business by 2030 and net-zero carbon emissions from electricity generation by 2050. The company is investing in major electric grid upgrades and cleaner generation, including expanded energy storage, renewables, natural gas and nuclear. Our team is available Monday to Friday from 8 a.m. to 5 p.m. EST. If you suspect an emergency, please call 911.
Offices: 525 S Tryon St, Charlotte, North Carolina 28202, US
Based on 1580 listings with disclosed salaries, most customer service & support jobs in North Carolina pay between $45k–$105k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 21,746 open customer service & support positions in North Carolina listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Lowe's Companies, Inc., CVS Health, Lowes Foods, AutoZone, among others. Browse the listings above to see every active employer.
Yes — 1027 of the 21746 open customer service & support positions offer remote or hybrid work (481 remote, 546 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
