Minneapolis, Minnesota, United States · Hybrid
$90k–$140k/yr
Description: SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innova…
Skills: Collections Strategy, Revenue Retention, B2B Collections, Financial Analysis, Vendor Management
Minnetonka, Minnesota, United States · Hybrid
$110k–$115k/yr
Customer Contact Services has been answering when it matters for more than 50 years. We operate 24 hours a day, 7 days a week, 365 days a year, supporting healthcare organizations, legal firms, property managers, and ser…
Skills: IT Infrastructure Management, Microsoft 365 Administration, Entra ID, Azure, AWS
Saint Paul, Minnesota, United States · On-site
Starting Hourly Rate / Salario por Hora Inicial: $17.25 USD per hour ALL ABOUT TARGET Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and cu…
Skills: Guest Service, Inventory Management, Stocking, Handheld Scanners, Cashier Operations
Minneapolis, Minnesota, United States · On-site
$12/hr–$21/hr
At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s t…
Skills: Leadership, Customer Service, Team Engagement, Waste Management, Communication
Rochester, Minnesota, United States · On-site
$11/hr–$18/hr
At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s t…
Skills: Guest Service, Beverage Preparation, Cash Handling, Active Listening, Hospitality
Lakeville, Minnesota, United States · On-site
$17/hr–$20/hr
Every other weekend, 11PM - 7:30AM Unlicensed Resident Assistants wage range is $17-$19/hr based on experience Nursing Assistant/Registered wage is $18/hr and higher based on experience We know you have lots of choices o…
Skills: Personal Care, Bathing, Dressing, Grooming, Toileting
Rochester, Minnesota, United States · On-site
$12/hr–$21/hr
At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s t…
Skills: Leadership, Customer Service, Team Engagement, Waste Management, Communication
Saint Paul, Minnesota, United States · On-site
$75k–$90k/yr
Company Details We’re a member company of W. R. Berkley Corporation, an A. M. Best A+ rated Fortune 500 holding company. Berkley is comprised of individual operating units that serve a defined insurance market segment. B…
Skills: Property Claims Adjustment, Damage Estimation, Coverage Analysis, Negotiation, Investigation
Northfield, Minnesota, United States · On-site
$23/hr–$23/hr
We are hiring immediately for a full time CATERING ATTENDANT position. Location: St. Olaf College - 1520 St. Olaf Avenue, Northfield, MN 55057. Note: online applications accepted only. Schedule: Full time; Days and hours…
Skills: Catering, Food Service, Event Setup, Food Safety, Customer Service
Minnesota, United States · On-site
OPTEL is one of the world’s leading providers of traceability systems. Its mission is to leverage innovative technologies to create a better world through responsible capitalism. The company’s renowned solutions ensure t…
Skills: Installation and Commissioning, Mechanical Installation, Electrical Installation, Technical Support, End-user Training
Saint Cloud, Minnesota, United States · On-site
$11/hr–$18/hr
At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s t…
Skills: Guest Service, Beverage Preparation, Cash Handling, Hospitality, Active Listening
Chanhassen, Minnesota, United States · On-site
Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM provides a wide range of building materials to construction professionals, combining the advantages of our national scale with the exc…
Skills: Inside Sales, Customer Relations, Inventory Control, Order Entry, Product Knowledge
Bluffton, Minnesota, United States · On-site
Job Description Summary The Patient Access Specialist position is part of the growing MUSC Health presence at the Bluffton Medical Pavilion, a modern outpatient facility designed to expand access to high-quality care in …
Skills: Customer Service, Patient Registration, Appointment Scheduling, Medical Billing, Electronic Medical Records
Ramsey, Minnesota, United States · On-site
$11/hr–$18/hr
At Caribou Coffee we create day-making experiences that spark a chain reaction of GOOD! This is our purpose. Our team brings this to life by focusing on what’s really important around here – TEAM, GUEST, BUSINESS! It’s t…
Skills: Guest Service, Beverage Preparation, Cash Handling, Hospitality, Active Listening
Bloomington, Minnesota, United States · On-site
Description We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your outstanding coaching and men…
Skills: Coaching, Mentoring, Customer Service, Cash Handling, Cash Reconciliation
Saint Paul, Minnesota, United States · On-site
$70k–$75k/yr
Salary: $70,000-$75,000 Other Forms of Compensation: Pay Grade: 12 Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing toget…
Skills: Hospitality management, Team leadership, Financial management, Budgeting, Operations management
Saint Paul, Minnesota, United States · On-site
$70k–$75k/yr
Salary: $70,000-$75,000 Other Forms of Compensation: Pay Grade: 12 Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing toget…
Skills: Operational Leadership, Human Resources Management, Financial Management, Stakeholder Management, Guest Service
Saint Paul, Minnesota, United States · On-site
Description Position Purpose Section Do you think of your pet as a member of the family? If so, then we have a lot in common! Like you, we are extremely devoted to our pets and only want the best for them. We are a commu…
Skills: Customer Service, Product Knowledge, Cash Handling, Merchandising, Communication Skills
Woodbury, Minnesota, United States · On-site
$28/hr–$48/hr
Description At Peyton Company Great Clips salons, stylists can build a career and a future that they’re proud of because Great Clips is committed to each stylist’s success. You’ll have access to state of the art training…
Skills: Haircutting, Customer Service, Barbering, Communication, Conflict Resolution
Eden Prairie, Minnesota, United States · On-site
$28/hr–$48/hr
Description At Peyton Company Great Clips salons, stylists can build a career and a future that they’re proud of because Great Clips is committed to each stylist’s success. You’ll have access to state of the art training…
Skills: Hair Cutting, Customer Service, Barbering, Active Listening, Conflict Resolution
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The role manages complex customer collections and defines scalable strategies to protect revenue and reduce bad debt. It involves leading analysis, designing collections tactics, and mentoring team members to improve operational effectiveness.
Requires a bachelor's degree and over 7 years of experience in collections or finance, with at least 3 years in a lead capacity. Candidates must demonstrate proficiency in data analysis tools like Salesforce and Tableau, along with strong executive-level negotiation skills.
SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!
Analyze complex accounts and customer behavior to drive collections and revenue retention
Manage a portfolio of high-risk and complex accounts end-to-end — conducting direct outreach, negotiating payment plans and settlements, and driving accounts to resolution
Conduct direct negotiations with customers and internal stakeholders, to resolve high-dollar and sensitive collections situations
Build partnerships with Sales, Finance, Ops, Tech, and Customer Success to resolve issues and align collections strategy, reporting, and operations with ARR retention and sales targets
Own high-visibility escalations: research and prepare executive briefings, resolution recommendations, and risk assessments for SPS leadership
Develop SPS’s third-party collections strategy and operations (e.g., agency evaluation, placement policies, compliance SOPs, performance reviews, workflow, and reporting)
Gather input and analyze collections data to identify collections issues and root causes; design strategies and tactics that improve collections performance across segments and aging buckets
Review collections reports for quality assurance; recommend training, metrics, process, and technology improvements to increase collections outcomes and operational effectiveness
Oversee consistent process execution and training on collections business processes (e.g., write-offs, bankruptcy handling, payment plans, settlement negotiation, third-party collections, escalation handling, financial acumen)
Build onboarding programs for new hires; mentor team members and serve as a senior resource, building SPS B2B collections best practices
Develop and launch multi-channel outreach programs with optimized tone, sequencing, escalation triggers, and templates; measure and improve outcomes
Lead process improvement initiatives to reduce cycle time, increase recovery rates, and scale collections workflows
Bachelor’s degree, or equivalent combination of education and experience
7+ years in collections, accounts receivable, finance, or revenue operations; 3+ years in a senior or lead capacity
Proven track record improving collections performance through measurement, analysis, strategy design, process improvement, and QA in a B2B or SaaS environment
Proven experience managing third-party agencies or vendor management
Demonstrated ability to manage executive-level escalations and negotiate complex resolutions with C-level / SVP-level contacts
Strong financial acumen, data analysis and reporting skills; ability to synthesize large datasets, draw conclusions, identify actions, and communicate findings to an executive audience
Skilled communicator with experience writing content and optimizing customer experience; strong executive presentation and negotiation skills
Proficiency with CRM, ERP, AI, collections platforms, and advanced reporting tools (e.g., Excel, Salesforce, Tableau, SQL).
Strong attention to detail and the ability to manage competing priorities in a high-change tech environment
Experience structuring and delegating work in a team environment
Deep understanding of B2B SaaS revenue models and collections practices, including ARR retention strategies and customer lifecycle management.
Experience with AI workflow design, automation tooling, or technology adoption in an operational team
Advanced ERP and/or reporting expertise, including PowerBI and Salesforce report design.
Process improvement experience (Lean, Six Sigma)
Experience in curriculum development, mentoring, or team upskilling
3+ years SPS experience with demonstrated ownership of collections strategy, cross-functional alignment, and advanced process improvement
This role follows a hybrid work model, with regular in-office presence required at our Minneapolis office.
At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The salary range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more.
The annual salary range for this role is: $90,200.00 - $139,800.00. The actual salary offered will be determined based on the factors listed above and may fall anywhere within the range.
SPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices.
At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact.
We are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
SPS Commerce is the Intelligent Supply Chain Network. The shared intelligence layer for retailers, brands, distributors, 3PLs, and manufacturers working together across more than 300,000 trading relationships. The network learns from 750M+ transactions per year. When a compliance requirement changes, it updates once for everyone. When a new partner joins, the network already knows how they operate. When something breaks, the resolution becomes part of the network's memory. MAX, our agentic AI, puts that knowledge into the workflows teams already use. Fewer surprises, faster onboarding, less time spent chasing what went wrong between companies. Connect. Orchestrate. Optimize. The way to supply chain. For more, visit spscommerce.com or call 866-245-8100.
Offices: 333 South Seventh Street, Suite 1000, Minneapolis, MN 55402, US · 59 Middle East 3rd Ring Road, Chaoyang District, Beijing, 100101, CN · 80 Mount St, Sydney, New South Wales 2060, AU · 150 Clove Rd, Little Falls, NJ 07424, US · Zhylianska vulytsia, 75, Kyiv, Kyiv City 01032, UA
Based on 1874 listings with disclosed salaries, most customer service & support jobs in Minnesota pay between $50k–$111k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 15,232 open customer service & support positions in Minnesota listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Kwik Trip, Inc., Bagel Brands, Hy-Vee, Inc., Circle K, among others. Browse the listings above to see every active employer.
Yes — 935 of the 15232 open customer service & support positions offer remote or hybrid work (343 remote, 592 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
