Company Details Experience in insurance, with strong knowledge of the London Market and specific exposure to Construction Professional Liability claims. - Proficiency in Microsoft Office applications and an understanding…
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Other
Posted 1d ago
Apply by Aug 11
~40 hrs/week
Responsibilities
The Senior Claims Adjuster manages a caseload of North American Construction Professional Liability claims within delegated authority and company guidelines. They are responsible for investigating claims, collaborating with internal teams, and ensuring high service standards for clients and brokers.
Requirements
Candidates must have experience in the insurance industry with specific knowledge of the London Market and Construction Professional Liability. Proficiency in Microsoft Office and ECF, along with strong analytical and communication skills, is required.
Full job description
Company Details
Experience in insurance, with strong knowledge of the London Market and specific exposure to Construction Professional Liability claims.
Proficiency in Microsoft Office applications and an understanding of ECF.
Strong analytical skills with the ability to interpret MI and prepare clear, concise business reports.
Excellent organisational skills, with the ability to prioritise effectively and meet deadlines.
Understanding of support processes within a customer-focused environment.
Ability to work independently while also contributing effectively as part of a team.
Strong problem-solving skills and the ability to use initiative.
Flexibility to manage multiple tasks simultaneously.
Effective communication skills, both written and verbal.
Professional, approachable, and proactive, with a positive “can do” attitude when engaging with Claims Management, colleagues, and external partners
Responsibilities
The Senior Claims Adjuster is responsible for managing claims in the Professional Lines class of business, specifically North American Construction Professional Liability.
The role requires proactive, efficient claims handling in line with the company’s philosophy, service standards, and reserving protocols.
Manage an allocated caseload, adjusting claims within delegated authority and in accordance with company claims philosophy and reserving guidelines.
Triage, investigate, and progress claims through to final resolution.
Deliver a high standard of professional service to clients, brokers, and other stakeholders.
Ensure performance meets internal KPIs and service-level expectations.
Assist in managing Third-Party Administrator (TPA) relationships, including undertaking targeted visits where required.
Collaborate with the underwriting team to support risk management initiatives and related activities.
Contribute to the analysis of claims performance, identifying trends, anomalies, and opportunities for improvement.
Support miscellaneous claims-related projects as required.
Liaise effectively with internal functions—including Underwriting, Actuarial, Risk Management, Finance, and Compliance—to ensure cohesive claims management.
Participate in relevant professional, technical, and career development training, both internally and externally
Related keywords
InsuranceLondon MarketConstruction Professional LiabilityClaims AdjusterECFMicrosoft OfficeMIBusiness ReportsClaims ManagementTPAUnderwritingActuarialRisk ManagementComplianceKPIsNorth American Market
Founded in 1967, W. R. Berkley Corporation is an insurance holding company that is one of America’s largest commercial lines property & casualty insurance providers, operating worldwide within two segments of the P&C insurance business: Insurance and Reinsurance & Monoline Excess. Each Berkley business offers expertise within an industry, product, or region.
Offices: 475 Steamboat Road, Greenwich, CT 06830, US
Property and Casualty Insurance and Insurance-related servicesLife InsuranceProfessional ServicesInsuranceProperty InsuranceFinancial ServicesAuto InsuranceHealth Insurance
Founded in 1967, W. R. Berkley Corporation is an insurance holding company that is one of America’s largest commercial lines property & casualty insurance providers, operating worldwide within two segments of the P&C insurance business: Insurance and Reinsurance & Monoline Excess. Each Berkley business offers expertise within an industry, product, or region.
Offices: 475 Steamboat Road, Greenwich, CT 06830, US
Property and Casualty Insurance and Insurance-related servicesLife InsuranceProfessional ServicesInsuranceProperty InsuranceFinancial ServicesAuto InsuranceHealth Insurance