Rockland, Massachusetts, United States · On-site
$20/hr–$22/hr
Rockland Federal Credit Union is seeking a Member Experience Specialist I. This frontline role delivers accurate, efficient, and welcoming service to members by handling routine transactions, supporting basic account nee…
Skills: Banking, Financial services, Retail, Cash handling, Customer service
Holyoke, Massachusetts, United States · On-site
Homewood Suites by Hilton Holyoke-Springfield- 375 Whitney Avenue, Holyoke, MA 01040 We are currently looking for a Part-Time Front Desk Agent to join our Team! Our Homewood Suites by Hilton in Holyoke is an extended sta…
Skills: Customer Service, Property Management System, Cash Handling, Credit Card Processing, Reservation Management
Worcester, Massachusetts, United States · On-site
$25/hr–$35/hr
Opportunity Overview We have a Unique opportunity to join our Branch team as a full-time Relationship Banking Supervisor based in our Polar Park Branch. We are group of talented, professional individuals passionate about…
Skills: Banking operations, Team leadership, Customer service, Compliance, Cash handling
Franklin, Massachusetts, United States · On-site
$25/hr–$46/hr
Position Overview The Adirondack Club is a premier, family-oriented health, tennis and pickleball facility. We offer high-quality programs for players of all ages and skill levels. We are dedicated to providing a positiv…
Skills: Tennis instruction, Pickleball instruction, Program development, 10 and Under player development, Marketing
Boston, Massachusetts, United States · On-site
$25/hr–$31/hr
Job ID: 292334 Store Name/Number: MA-North Street (1100) Address:7 North Street, Boston, MA 02109, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Full Time Position Type: Regular Your Role at…
Skills: Asset protection, Loss prevention, Retail operations, Safety protocols, Conflict de-escalation
Dracut, Massachusetts, United States · On-site
$17/hr–$24/hr
Join Our Team and Make an Impact! At Jeanne D’Arc Credit Union, we don’t just offer jobs—we build careers. With competitive pay, outstanding benefits, a supportive team environment, and endless growth o…
Skills: Customer service, Cash handling, Transaction processing, Relationship building, Problem solving
Quincy, Massachusetts, United States · On-site
$52k–$58k/yr
We are adding to our front office leadership team! Do you love exceeding guest expectations and training others to do the same? If so, we would love to talk with you. We offer excellent benefits including medical/dental/…
Skills: Leadership, Guest services, Staff training, Multi-tasking, Computer literacy
Webster, Massachusetts, United States · On-site
$15/hr–$15/hr
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer service, Automotive parts knowledge, Inventory management, Sales, Communication
Lynnfield, Massachusetts, United States · On-site
$18/hr–$19/hr
Join the Glowbar Team: Glowbar is reinventing the facial with custom, 30-minute treatments led by expert estheticians, designed to deliver results. Since launching in NYC in 2019, we’ve grown fast, with locations a…
Skills: Esthetics, Dermaplaning, Nano infusion, LED therapy, High-frequency treatments
Dedham, Massachusetts, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer Service, Sales, Product Knowledge, Style Advice, Problem Solving
Webster, Massachusetts, United States · On-site
$20/hr–$21/hr
The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team connects AutoZon…
Skills: Automotive parts knowledge, Leadership, Communication, Decision-making, Sales
Beverly, Massachusetts, United States · On-site
Overview At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. The Business Services Represen…
Skills: Sales, Financial services sales, Business development, Cash management solutions, Business banking
New Bedford, Massachusetts, United States · On-site
$24/hr–$27/hr
The Landscape Technician has the responsibility to participate in an efficient and comprehensive landscape maintenance program. This includes having the responsibility for routine landscape maintenance, light building ma…
Skills: Landscape maintenance, Grounds keeping, Equipment maintenance, Carpentry repairs, Snow removal
Boston, Massachusetts, United States · On-site
$13/hr
The ‘Quin House is a multi-award-winning modern private social club in Back Bay that brings together a diverse mix of interesting and interested members across ages, industries, and backgrounds to forge meaningful …
Skills: Hospitality, Customer Service, Communication, Point of Sale, Teamwork
Brookline, Massachusetts, United States · On-site
$16/hr–$18/hr
Note - this position is for Summer of 2026. Start date is somewhat flexible. Position Title: Lifeguard Position Reports to: Aquatics Director Employee Categories: Part Time Seasonal FLSA Category: Non-Exempt; Hourly Posi…
Skills: Lifeguarding, CPR, AED, Pool maintenance, Customer service
Braintree, Massachusetts, United States · Remote OK
$18/hr–$32/hr
Explore opportunities at Atrius Health, part of the Optum family of businesses. We’re an innovative health care leader and multi-specialty group practice, delivering an effective, connected system of care for adult and p…
Skills: Pharmacy Technician, Prior Authorization, Healthcare Insurance Policies, Drug Information, Pharmacy Benefit Management
Worcester, Massachusetts, United States · Hybrid
$18/hr–$32/hr
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the c…
Skills: Customer service, Patient care coordination, Electronic medical record, Active listening, Problem solving
Harwich, Massachusetts, United States · On-site
$21/hr–$28/hr
Click here to see - A Day in The Life - Meat Cutter A Day in the Life: As a Meat Cutter, you will be on the cutting edge with our beef, poultry, and other meat products, and you must be willing to carve out time to engag…
Skills: Meat cutting, Customer service, Power equipment operation, Food safety, Communication
Boston, Massachusetts, United States · On-site
SUMMARY The Overnight Order Processor supports our Food Service division—formally known as HRI (Hotel, Restaurant, and Institution)—and requires a team member with strong organizational skills to service customer orders …
Skills: Order entry, Logistics, Inventory management, Data entry, Microsoft Office Suite
Marlborough, Massachusetts, United States · On-site
$15/hr–$19/hr
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Sales performance, Customer service, Team development, Operational oversight
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The Member Experience Specialist processes routine financial transactions and provides account support while maintaining a balanced cash drawer. They also promote credit union products through needs-based conversations and ensure adherence to security and compliance procedures.
Candidates must have at least one year of experience in banking, financial services, retail, or cash handling. Strong attention to detail, effective communication skills, and the ability to work in a fast-paced environment are required.
Rockland Federal Credit Union is seeking a Member Experience Specialist I. This frontline role delivers accurate, efficient, and welcoming service to members by handling routine transactions, supporting basic account needs, and maintaining a balanced cash drawer. The Specialist I promotes products through needs-based conversations and refers more complex requests as needed, while following all security, compliance, and fraud-prevention procedures.
Key Responsibilities
• Process routine transactions including deposits, withdrawals, transfers, and loan payments
• Provide account support and respond to basic member inquiries
• Perform account maintenance such as address updates, debit card assistance, and stop payments
• Promote products and services through needs-based conversations and refer complex needs as appropriate
• Balance cash drawer daily and maintain accurate transaction records
• Follow all security, compliance, and fraud-prevention procedures
• Support branch operations and deliver a professional, member-first experience
Qualifications
• 1+ year of experience in banking, financial services, retail, or cash handling
• Strong attention to detail and accuracy
• Effective communication and interpersonal skills
• Ability to multitask and work in a fast-paced environment
• Notary Public and credit union experience a plus
RFCU offers a comprehensive benefits package, including Cigna medical benefits, dental benefits, vision benefits, a 401(k) plan with company match and profit-sharing potential, flexible health and dependent care plans, and life, AD&D, and LTD insurance. We also provide a generous and flexible tuition reimbursement program, along with a PTO package designed to help employees recharge and enjoy time with family and friends. In alignment with our commitment to pay transparency, we're pleased to share that the base hourly range for this position is $20.00 - $22.00 per hour, excluding fringe benefits or potential incentives. If you're hired at Rockland Federal Credit Union, your final base pay will be determined based on factors such as skills, education, and experience. We also take pay equity seriously and consider the internal equity of our current team members as part of any final offer. Please note that the range provided reflects the full base pay for this role.
Rockland Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability
Rockland Federal Credit Union (RFCU) is a member-owned, not-for-profit financial institution dedicated to providing competitive rates, lower fees, and exceptional service. Profits are reinvested to benefit our members, and we offer a full range of reliable, personalized banking solutions. Our mission is simple: to support the financial well-being of our members and help them thrive at every stage of their financial journey.
Offices: 241 Union Street, Rockland, Massachusetts 02370, US
Based on 2456 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$120k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 15,663 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Albertsons Companies, among others. Browse the listings above to see every active employer.
Yes — 1231 of the 15663 open customer service & support positions offer remote or hybrid work (414 remote, 817 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
