Needham, Massachusetts, United States · On-site
$84k–$115k/yr
About Us SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trus…
Skills: Quality engineering, Root-cause analysis, Product development, Data analysis, Continuous improvement
Newton, Massachusetts, United States · On-site
$26/hr–$28/hr
Overall Position Objectives: The chief responsibility of the Property and Communications Coordinator is to provide administrative, operational, and communication support for The Street, working closely with and supportin…
Skills: Office management, Vendor administration, Communication support, Tenant relations, Accounting functions
Kingston, Massachusetts, United States · On-site
$55k–$78k/yr
Responsibilities: Diagnose and resolve software issues, system errors, and general computer problems Provide support for Company's Route Accounting System (VIP). Provide support for warehouse management systems and opera…
Skills: Software troubleshooting, Hardware maintenance, Network troubleshooting, Customer support, Microsoft Suite
Dedham, Massachusetts, United States · Hybrid
$16/hr–$29/hr
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the ca…
Skills: Customer service, Scheduling, Radiology information system, Patient flow management, Insurance verification
Boston, Massachusetts, United States · On-site
Hotel Name: The Bostonian Hotel Boston Location: Onsite – Boston, MA Hourly Pay: $29.60/hr Join the Team at The Bostonian At The Bostonian, hospitality is more than a service—it’s an experience shaped by history, charact…
Skills: Customer Service, Hospitality, Communication, Interpersonal Skills, Problem Solving
Haverhill, Massachusetts, United States · On-site
Role Overview The Maintenance Technician is someone who takes pride in doing things right the first time, communicates with professionalism and warmth, and treats every repair request as an opportunity to serve. Key Resp…
Skills: Plumbing, Electrical, HVAC, Carpentry, Preventive maintenance
Hyannis, Massachusetts, United States · On-site
$16/hr–$23/hr
Overview Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. Through our CORE Values, our vision…
Skills: Sales, Staff Management, Customer Service, Leadership, Communication
Woburn, Massachusetts, United States · On-site
$28/hr
Company Description My Company support several nationally-known clients and have access to a variety of jobs on an ongoing basis, and I'd look forward to an opportunity to work with you in the future. If you know of anyo…
Skills: Electromechanical troubleshooting, Robotics, Preventive maintenance, Linux, Command line
Somerville, Massachusetts, United States · On-site
Join the team at Holiday Inn Boston Cambridge Area as a Housekeeping Houseperson where you will play a vital role in maintaining a clean, safe, and welcoming environment for our guests. This position offers an excellent …
Skills: Housekeeping, Cleaning, Organization, Communication, Interpersonal skills
Stoughton, Massachusetts, United States · On-site
Support Staff (Direct Care) Family Programs/Individual Shelters Mission Statement: Father Bill’s & MainSpring is committed to ending and preventing homelessness in Southern Massachusetts with programs that provide …
Skills: Crisis intervention, Safety and security, Intake processing, Documentation, Communication
Worcester, Massachusetts, United States · Hybrid
$20/hr–$36/hr
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the ca…
Skills: Customer Service, Insurance Verification, Data Entry, Patient Registration, Epic Scheduling System
Newton, Massachusetts, United States · On-site
$25/hr–$32/hr
At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expect…
Skills: Retail banking, Financial services, Sales, Client relationship management, Customer service
Boston, Massachusetts, United States · On-site
$15/hr–$24/hr
Click here to see - A Day in the Life - Deli Clerk A Day in the Life: As a Deli Clerk, no one day is ever the same. You are someone who prides themselves on exceptional customer service and their knowledge of deli meats,…
Skills: Customer service, Food preparation, Meat slicing, Cheese slicing, Food safety
Stoughton, Massachusetts, United States · Hybrid
$57k–$63k/yr
JR. SALES SUPPORT ANALYST, ECOMMERCE NON-EXEMPT Who we are: At Franklin Sports, Inc. we believe that sports make life better. Driven by our passion to get people moving, playing and competing, we bring sports to life for…
Skills: E-commerce sales support, Retailer issue troubleshooting, Product content syndication, Item merchandising, E-commerce order analysis
Middleborough, Massachusetts, United States · On-site
$22/hr–$25/hr
Rockland Trust is a full-service commercial bank and financial services company committed to helping our neighbors reach their financial goals. Founded in 1907 and headquartered in Massachusetts, we proudly serve individ…
Skills: Customer Service, Sales, Financial Guidance, Account Opening, Transaction Processing
Hadley, Massachusetts, United States · On-site
$15/hr–$17/hr
Overview Role: Dietary Aide Join Healthcare Services Group (HCSG) as a Dietary Aide, where you will prepare and serve meals for residents in a long-term care facility. At HCSG, we are passionate about positively impactin…
Skills: Food preparation, Meal service, Kitchen sanitation, Food safety, Customer service
Springfield, Massachusetts, United States · On-site
Overview Great Day Improvements Patio Enclosures - Tradeshow Marketer (Field Marketer) Are you an enthusiastic and outgoing individual looking for an exciting opportunity in marketing? Join our team as a Field Marketer a…
Skills: Communication, Interpersonal skills, Sales, Marketing, Lead generation
Chelsea, Massachusetts, United States · On-site
The Role RISE Personal Care Specialists engage in one-on-one interactions with patients and/or customers from the time they enter the retail area until they check out and exit the store. Our ideal Personal Care Specialis…
Skills: Customer service, Retail operations, Product knowledge, Point of sale systems, Inventory management
Quincy, Massachusetts, United States · On-site
$18/hr–$21/hr
Description Sullivan Tire, an employee-owned company, currently has an opportunity to be an Entry Level Technician. The Entry Level Technician performs entry-level vehicle maintenance repairs and services on customers’ v…
Skills: Vehicle Maintenance, Tire Repair, Oil Changes, Safety Inspections, Customer Service
Quincy, Massachusetts, United States · On-site
$22/hr–$28/hr
Description Sullivan Tire, an employee-owned company, has an opportunity for an Automotive Technician. The Automotive Technician independently performs vehicle repairs and services on customer’s vehicles while delivering…
Skills: Vehicle Repair, Tire Mounting, Tire Balancing, Oil Changes, Vehicle Safety Inspections
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The Senior Quality Engineer will analyze marketplace data and customer complaints to drive product improvements and sustainable quality solutions. They will lead cross-functional teams in investigating field failures and implementing corrective actions to ensure high product performance.
Candidates must have a Bachelor’s degree in engineering or a related field and at least 4 years of relevant experience in a consumer goods environment. Strong analytical, problem-solving, and communication skills are required to manage quality initiatives and collaborate across departments.
About Us
SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world.
At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.
Please note this role will be an ONSITE position out of the Needham, MA HQ Location.
A detailed-oriented, passionate and dynamic individual is needed to be an integral part of our post launch quality team, ensuring that we are continuously analyzing marketplace learnings to drive product and process improvements. In this position, you’ll experience unparalleled collaboration with many functions of the organization – Engineering, Customer Excellence, Marketing, Supply Chain, Creative, ID, Quality, Manufacturing and Senior Executives, offering you exposure and interaction rarely found in other roles in the organization. You’ll play a pivotal role in leading product and data analysis to determine reasons for returns, leveraging your learnings to drive sustainable solutions that provide measurable long-term improvements.
Responsibilities:
Qualifications:
Salary and Other Compensation: The annual salary range for this position is displayed below. Factors which may affect starting pay within this range may include geography/market, skills, education, experience and other qualifications of the successful candidate.
The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, flexible spending accounts, health savings accounts (HSA) with company contribution, 401(k) retirement plan with matching, employee stock purchase program, life insurance, AD&D, short-term disability insurance, long-term disability insurance, generous paid time off, company holidays, parental leave, identity theft protection, pet insurance, pre-paid legal insurance, back-up child and eldercare days, product discounts, referral bonus program, and more.
Our Culture
At SharkNinja, we don’t just raise the bar—we push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you’ll be right at home.
What We Offer
We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what’s possible. When you join, you’re not just part of a company—you’re part of an outrageously extraordinary community. Together, we won’t just launch products—we’ll disrupt entire markets.
At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
Learn more about us:
Life At SharkNinja
Outrageously Extraordinary
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We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at [email protected]
Product design and technology company positively impacting people's lives every day in homes around the world.
SharkNinja is a global product design and technology company that creates 5-star rated lifestyle solutions through innovative products for consumers around the world. Known for its two billion-dollar brands, Shark and Ninja, SharkNinja has a proven track record of establishing leadership positions by disrupting numerous household product categories, including Cleaning, Cooking, Food Preparation and Other, which includes Home Environment and Beauty.
Offices: 89 A Street, Needham, MA 02494, US
Based on 2456 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$120k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 15,663 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Albertsons Companies, among others. Browse the listings above to see every active employer.
Yes — 1231 of the 15663 open customer service & support positions offer remote or hybrid work (414 remote, 817 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
