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Full-time
professional certificate
Posted 20d ago
~40 hrs/week
Responsibilities
Provide an exceptional dining experience by delivering refined and attentive service to guests. Responsibilities include managing food and beverage pairings, executing fine dining techniques, and collaborating with kitchen staff for seamless service.
Requirements
Prior experience in fine dining or upscale hospitality is preferred. Candidates must obtain required food and alcohol service certifications and possess strong communication skills.
Full job description
Why Work at Courtyard Boston Norwood/Canton?
At Courtyard Boston Norwood/Canton, we offer contemporary comfort and thoughtful hospitality in the Boston suburbs. With well-appointed guest rooms, flexible meeting spaces, and a welcoming atmosphere, our hotel is a go-to destination for business and leisure travelers. Curators thrive in a guest-focused, team-oriented environment, where hospitality and service excellence are top priorities.
SERVER
DEPARTMENT: Food and Beverage REPORTS TO: Food and Beverage Department Leader as assigned STATUS: Non-Exempt
POSITION SUMMARY:
The Coury Hospitality Server provides an exceptional, personalized dining experience by delivering elevated, refined, attentive, and knowledgeable service. This role requires professionalism, refined service skills, strong product knowledge, and a deep understanding of fine cuisine, wine, and service standards to ensure every guest interaction exceeds expectations.
PRIMARY JOB DUTIES:
Greet guests warmly and professionally, guiding them through a high-end dining experience from arrival to departure
Demonstrate thorough knowledge of the menu, including ingredients, preparation methods, allergens, and seasonal changes
Offer thoughtful recommendations for food and beverage pairings, including wine, cocktails, and non-alcoholic options
Properly open, present, and pour wine according to fine dining standards
Follow responsible alcohol service guidelines at all times
Execute fine dining service techniques (tableside service, coursed meals, wine service, proper plate presentation)
Accurately take and deliver orders following timing and coursing standards
Collaborate closely with kitchen and bar teams to ensure seamless service flow
Maintain impeccable table maintenance, including clearing, resetting, and crumb service
Anticipate guest needs and provide unobtrusive, attentive service throughout the meal
Handle guest concerns or special requests with discretion, empathy, and urgency
Follow all restaurant policies, service standards, and safety regulations
Support team members and contribute to a culture of excellence and hospitali
Additional tasks and responsibilities may be assigned at the discretion of the manager. Furthermore, task and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.
KNOWLEDGE, SKILLS AND ABILITIES:
Prior experience in fine dining or upscale hospitality preferred
Must obtain and maintain any required state or local alcohol service permits or certifications (e.g., TABC, ServSafe Alcohol, or equivalent).
Must obtain and maintain any required state or local food service certifications (e.g. Food Handlers Card, ServSafe certification, or equivalent)
Strong communication and interpersonal skills
High level of attention to detail and ability to multitask in a fast-paced environment
Passion for hospitality, food, and beverage
Possess or develop strong knowledge of wine varietals, regions, vintages, and service protocols
Ability to remain calm, poised, and professional under pressure
Flexible schedule, including evenings, weekends, and holidays
Maintain a polished appearance and adhere to uniform and grooming standards
Uphold cleanliness, organization, and sanitation standards in all service areas
PHYSICAL DEMANDS:
Ability to stand and walk for extended periods
Ability to lift and carry trays, dishes, glassware, and equipment (up to 25 lbs.)
Manual dexterity for precise service techniques
Must wear required personal protective equipment per job responsibilities
This job description is not intended to create a contract of employment. Employment with the Company is at-will and may be terminated by either the employee or the Company at any time, with or without cause or notice, in accordance with applicable law.
Related keywords
Fine DiningHospitalityWine ServiceTABCServSafe AlcoholFood Handlers CardGuest RelationsUpscale DiningBistroCourse TimingTable ServiceFood and Beverage
We passionately create Unmatched Moments for guests and locals.
Industry
Hospitality
Company size
1,001-5,000 employees
Founded
1986
Headquarters
Grapevine, Texas
LinkedIn followers
19,544
For nearly 40 years, Coury Hospitality has been shaping places with purpose. We curate Unmatched Moments across distinctive hotels, restaurants, and bars by blending thoughtful design, intuitive service, and an unwavering attention to detail.
With deep expertise in the design, development, and operation of boutique hospitality experiences, we bring visions to life and create environments that invite connection, celebration, and return visits. When it comes to crafting memorable settings and meaningful experiences, Coury Hospitality delivers every time.
Offices: 1785 SH-26 W, Suite 150, Grapevine, Texas 76051, US
How much do Customer Service & Support jobs in Massachusetts pay?
Based on 2634 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$121k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Massachusetts right now?
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Are there remote or hybrid Customer Service & Support jobs in Massachusetts?
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