Mental Health Specialist (2nd Shift) Program & Location: Adult Community Crisis Stabilization (ACCS) / Dual Community Support Services (CSS), Brockton Education: Minimum of a high school diploma or equivalent GED require…
We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professional dance instructors. We are currently hiring for Dance Instructor. Whether you have years of dance and/or dance instructor exp…
Framingham, Massachusetts, United States · On-site
Entry level
We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professional dance instructors. We are currently hiring for Dance Instructor. Whether you have years of dance and/or dance instructor exp…
We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professional dance instructors. We are currently hiring for Dance Instructor. Whether you have years of dance and/or dance instructor exp…
We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professional dance instructors. We are currently hiring for Dance Instructor. Whether you have years of dance and/or dance instructor exp…
Westborough, Massachusetts, United States · On-site
Entry level
We are growing! Fred Astaire Dance Studios® is excited to be adding to our team of professional dance instructors. We are currently hiring for Dance Instructor. Whether you have years of dance and/or dance instructor exp…
Skills: Dance Instruction, Customer Service, Interpersonal Skills, Public Speaking, Coaching
Marlborough, Massachusetts, United States · On-site
$16/hr–$18/hr
Entry level
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Established in 1980, the Greater Lawrence Family Health Center, Inc. (GLFHC) is a multi-site, mission-driven, non-profit organization employing over 700 staff whose primary focus is providing the highest quality patient …
Skills: Case Management, Care Coordination, Bilingual Communication, Medical Interpretation, Patient Advocacy
Our employees are at the heart of what we do: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, you are bringing this purpose to life alongside a passiona…
Skills: Data Entry, Customer Service, Administrative Support, Microsoft Office, Claims Processing
Senior Claim Representative Sharing Economy - Accident and Health (Hybrid)
Centennial, Colorado, United States · Hybrid
$69k–$102k/yr
Mid level
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Standard Italian: SERVER Overview of Concept: The Bower plaza in the Fenway is home to three concepts from ES Hospitality - Eastern Standard, reopened after 15 years in Kenmore Square, Equal Measure, a craft cocktail bar…
Springfield, Massachusetts, United States · On-site
Mid level
Overview The Practice Manager oversees the successful implementation and management of all three Benevis business lines of general dentistry, orthodontics, and expanded services in the office. This role manages the day-t…
Come thrive with us at our exquisite Memory Care Assisted Living Community, Bridges by EPOCH at Westford! We are NOW HIRING a Life Enrichment Director (Activities Director) Full-time in our extraordinary community! This …
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Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
Skills: Product Strategy, Roadmap Development, Business Analysis, Customer Insight, User Experience Design
The 'Quin House is a multi-award-winning modern private social club in Back Bay that brings together a diverse mix of interesting and interested members of all ages, industries, and backgrounds to forge meaningful connec…
Skills: Guest Greeting, Reservation Management, Customer Service, NorthStar POS, Microsoft Office Suite
Greenfield, Massachusetts, United States · On-site
$24/hr–$28/hr
Entry level
Description Facility Management Corporation, known as “FMC Ice Sports” was formed in 1992 to deliver high quality ice sport facility management and operations, as well as ice-based programs that benefit our communities a…
Overview Direct Support Professional II Pay: $20.50-$24.50/awake hours (see below for range details) ; $17.50/asleep hours Support Advocate is a direct support professional (DSP) position at Seven Hills Foundation. They …
Skills: Caregiving, Customer Service, Administrative Skills, Medication Administration, Personal Care
Overview Direct Support Professional II - Awake Overnight Pay: $20.50-$24.50/awake hours (see below for range details) ; $17.50/asleep hours Support Advocate is a direct support professional (DSP) position at Seven Hills…
Skills: Caregiving, Customer Service, Administrative Skills, Medication Administration, Personal Care
Burlington, Massachusetts, United States · On-site
$32k–$350k/yr
Entry level$150M raised
Arhaus was founded in 1986 on a simple idea: Furniture and décor should be sustainably sourced, lovingly made, and built to last. Today, we partner with artisans around the world who share our vision, creating bea…
Skills: Sales, Space Planning, Customer Service, Product Knowledge, Time Management
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$21/hr–$26/hr
Full-time
high school, bachelor degree
Medical Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Dependent Care Accounts, Long-term Disability
Posted 20d ago
~40 hrs/week
Responsibilities
Provide direct supervision and support for patients in a crisis stabilization unit, ensuring safety and treatment goal adherence. Facilitate therapeutic groups and document patient behaviors and interactions for the clinical team.
Requirements
A high school diploma or GED is required, while a bachelor's degree in health and human services is preferred. Candidates should have knowledge of behavioral health and be willing to obtain CPR and de-escalation certifications.
Full job description
Mental Health Specialist (2nd Shift)
Program & Location: Adult Community Crisis Stabilization (ACCS) / Dual Community Support Services (CSS), Brockton Education: Minimum of a high school diploma or equivalent GED required; Bachelors Degree in health and human services field preferred; Pay Range: $21 - $26 hour (based on experience) Plus differentials Shift:2nd Shift Status: Full time and part time
About Us
High Point & Affiliated Organizations is a health and human service agency whose mission is to prevent and treat substance use and mental health disorders. High Point has programs located throughout Southeastern Massachusetts offering a full continuum of care for substance use and mental health treatment, including inpatient, outpatient, residential, and community-based services. Programs and services also assist survivors of abuse, violence, and families experiencing homelessness. High Point believes that everyone has inherent goodness, worth, and dignity. Our goal is to help individuals and families achieve personal change and improve their quality of life.
Mental Health Specialist – Duties & Responsibilities
Ensure compliance with all applicable federal and state regulations, including HIPAA and 42 CFR Part 2
Facilitate assigned groups and complete accurate, timely group documentation
Monitor and supervise patients during meals, groups, lectures, and approved activities, including outside privileges
Provide direct supervision of patients on the unit to support safety and treatment goals
Assist with routine and emergency medical and psychiatric situations, including safety checks, 1:1 observation, and emergency response procedures
Support crisis intervention and de‑escalation in accordance with High Point training protocols
Serve as a campus responder using walkie‑talkie communication systems
Observe, document, and communicate patient behaviors and interactions to nursing and clinical staff, and participate in treatment team discussions as required
Participate in rehabilitative, therapeutic, and recreational activities with patients
Assist with admissions and discharges, including completion of required paperwork
Conduct room and bag searches when indicated, following program policy
Maintain a clean, safe, and therapeutic environment, including light housekeeping as directed
Attend all required meetings, trainings, and educational conferences
Always adhere to standard precautions and infection control practices
Demonstrate respect for patient rights, dignity, and confidentiality
Maintain required competencies and certifications
Perform all Mental Health Worker responsibilities and other duties as assigned by the Supervisor, Nurse Manager, or Clinical Program Director
Mental Health Specialist – Requirements
Knowledge of behavioral health conditions and substance use disorders
Ability to establish and maintain professional therapeutic boundaries
Understanding of ethical standards and confidentiality requirements
Ability to set limits and enforce program rules in a respectful, supportive manner
Strong problem‑solving skills, including the ability to address scheduling, training, and personnel‑related issues
Effective verbal and written communication skills
Basic computer proficiency
Current CPR certification or willingness to obtain upon hire
Certification in an HPTC‑approved de‑escalation program or willingness to complete training
Ability to complete required annual TB screening
Qualifications
High school diploma or GED required
Bachelor’s degree in a health or human services field preferred
Prior experience in behavioral health, substance use treatment, or a related field preferred
Peer Certification or Recovery Coach training preferred, or willingness to complete training within six months of hire
Benefits
High Point’s main objective is to ensure employees and their families lead fulfilling and healthy lives. We provide resources and support that help build and sustain physical, financial, and emotional well-being so employees can focus on what matters most.
Medical, dental, and vision insurance
Flexible spending accounts and dependent care accounts
Long-term and short-term disability
Life insurance
403(b) retirement plan
Paid vacation and time off
PFML
Employee Assistance Program
Bonuses and referral incentives
Discounted auto, home, and renters’ insurance
Free courses to become a Licensed Counselor or Recovery Coach
Company-paid CEU training with education days
Free meals at select programs, based on availability
Additional Compensation Information
Any compensation range provided is an estimate based on current market data. The actual offer may fall above or below this range depending on the candidate’s experience, skills, and geographic location.
Equal Opportunity Employer: High Point and its affiliates are equal opportunity employers. We welcome applicants of all backgrounds and do not discriminate based on race, color, religion, sex, national origin, sexual orientation, gender identity, disability, veteran status, or any other protected characteristics.
Related keywords
Mental HealthSubstance Use DisordersBehavioral HealthCrisis StabilizationHIPAA42 CFR Part 2Recovery CoachPeer CertificationDe-escalationPatient RightsInfection ControlTherapeutic EnvironmentCommunity Support Services
High Point’s mission is to prevent and treat substance use disorders and mental illness. Our goal is to help individuals and families achieve personal change and improve their quality of life. We offer a full continuum of inpatient, outpatient, shelter, and residential care for children, adults, and adolescents. Our services include outpatient clinics, detox, clinical and transitional support services; Section 35 services, permanent housing for individuals and families in recovery, residential recovery homes, Opioid Treatment Programs, Community Support Services (CSP), Children’s Behavioral Health Initiative (CBHI), School Based Services, Prevention Services, and three family emergency homeless shelters in Taunton, New Bedford, and Fall River. High Point also has campuses in Brockton, New Bedford, and Plymouth.
Clients, regardless of where and when they enter our system, are effortlessly referred for services- based on their need- throughout our continuum (or to an outside provider, if deemed appropriate) to assure quick access to continuity of care. Adults, children, and adolescents (in addition to their families) can therefore transition through every level of care without encountering barriers, thereby ensuring that both their needs are met.
Offices: 72 Kilburn Street, New Bedford, MA 02740, US
Addiction Treatment and Mental Health TreatmentHealth DiagnosticsHospitalHealth Care
How much do Customer Service & Support jobs in Massachusetts pay?
Based on 2634 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$121k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Massachusetts right now?
There are currently 16,966 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Massachusetts?
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Albertsons Companies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Massachusetts?
Yes — 1363 of the 16966 open customer service & support positions offer remote or hybrid work (480 remote, 883 hybrid).
How do I apply for Customer Service & Support jobs in Massachusetts?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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