Boston, Massachusetts, United States · On-site
$79k–$103k/yr
In this role, you will manage complex, higher‑severity homeowners property claims across an assigned geographic territory (Metro West Boston). Most field travel in this region is typically within approximately 1.5 to 2 h…
Skills: Homeowners Property Claims, Coverage Analysis, Xactimate, Claim Resolution, On-site Inspections
Hudson, Massachusetts, United States · On-site
Security Site Supervisor – Elite Athletic Performance Campus We help make your world a safer place. At Securitas, we are a trusted security provider committed to delivering professional, reliable, and responsive security…
Skills: Security Management, Leadership, Employee Coaching, Customer Service, Incident Response
Boston, Massachusetts, United States · On-site
$58k–$62k/yr
Compensation: $58,000 - $62,000 annual salary (US Dollars) The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, …
Skills: Team Supervision, Productivity Management, Customer Service, Safety Compliance, Quality Control
Framingham, Massachusetts, United States · On-site
Eagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment management, property management, and construction management services. With a team of over 275 professionals, we sp…
Skills: Property Management, Leasing Process, Customer Service, Financial Monitoring, Landlord Tenant Law
Malden, Massachusetts, United States · On-site
$15/hr–$16/hr
Position Summary The Welcome Center Attendant / Membership Associate serves as the first point of contact for visitors and prospective members. This role is responsible for delivering exceptional customer service, provid…
Skills: Customer Service, Membership Sales, Point-of-Sale Systems, Interpersonal Communication, Multitasking
Boston, Massachusetts, United States · On-site
Eagle Rock Properties, headquartered in New York, is a full-service real estate firm offering investment, property management, and construction management services. With a team of over 275 professionals, we specialize in…
Skills: Property Management, Leasing, Marketing, Budgeting, Financial Reporting
Gill, Massachusetts, United States · On-site
$23/hr–$25/hr
Northfield Mount Hermon (NMH) seeks an Athletic Facilities Services Assistant (AFSA) to support the Athletics Department and Plant & Property teams in maintaining safe, clean, and well-prepared athletic facilities. Why N…
Skills: Facilities Management, Ice Rink Operations, Zamboni Operation, Customer Service, Organizational Skills
Ashland, Massachusetts, United States · On-site
$41k–$63k/yr
OverviewIt is the responsibility of the Senior Banker I to represent Middlesex Savings Bank to the public and to their colleagues, and to promote the Bank's core values and mission. They accomplish this by focusing on th…
Skills: Customer Service, Sales, Financial Transactions, Fraud Prevention, Regulatory Compliance
Auburn, Massachusetts, United States · On-site
$24/hr–$27/hr
Compensation for this position is commensurate with experience. The posted range is intended to provide a general estimate and does not guarantee a specific rate of pay. Primary Accountabilities / Responsibilities: Perfo…
Skills: Customer Service, Leadership, Communication, Cash Handling, Compliance
Arlington, Massachusetts, United States · On-site
$20/hr–$34/hr
Ready to launch or continue your career in Emergency Medical Dispatch / Communications? Armstrong Ambulance Service looking for an Emergency Medical Dispatcher to join our Communications team! For over ten decades, Armst…
Skills: Emergency Medical Dispatch, Radio Communications, Computer Aided Dispatch, Crisis Management, Call Prioritization
Springfield, Massachusetts, United States · On-site
The Department of Transitional Assistance is seeking qualified applicants for the position of Economic Assistance Supervisor. Our ideal candidate will provide daily supervision to the Economic Assistance unit in the perf…
Skills: Supervision, Case Management, Customer Service, Performance Evaluation, Employment Counseling
Springfield, Massachusetts, United States · On-site
The Department of Transitional Assistance is seeking qualified applicants for the position of Economic Assistance Supervisor. Our ideal candidate will provide daily supervision to the Economic Assistance unit in the perf…
Skills: Staff Supervision, Case Management, Eligibility Determination, Employment Counseling, Performance Evaluation
Norwood, Massachusetts, United States · On-site
$18/hr–$19/hr
As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitabili…
Skills: Guest Registration, Check-out Processing, Point-of-Sale Systems, Cash Handling, Foreign Currency Conversion
South Hadley, Massachusetts, United States · On-site
$20/hr–$24/hr
Division: Retail Banking Department: Various – Branch Network Reports to: Branch Manager Status: Non-Exempt Grade: 4 Salary Range: $20.00 - $24.91 Actual compensation within the pay range will be determined based on fact…
Skills: Cash Handling, Customer Service, Financial Transaction Processing, Relationship Management, Digital Banking Support
Boston, Massachusetts, United States · Hybrid
$100k–$135k/yr
IN ORDER FOR YOUR CANDIDACY TO BE CONSIDERED ALL APPLICANTS MUST APPLY BY FOLLOWING THE APPLICATION PROCESS INSTRUCTIONS LISTED IN THE JOB DISCRIPTION. ALL JOB DESCRIPTIONS CAN ALSO BE FOUND ON THE OFFICE OF THE COMPTROL…
Skills: ServiceNow Development, ITSM, ITAM, CSM, Flow Designer
Medford, Massachusetts, United States · On-site
$20/hr–$32/hr
Division: Retail Banking Department: Various – Branch Network Reports to: Branch Manager Status: Non-Exempt Grade: 7 Salary Range: $20.50 - $32.12 Actual compensation within the pay range will be determined based on fact…
Skills: Teller Supervision, Cash Handling, Customer Relationship Management, Branch Operations, Compliance
Boston, Massachusetts, United States · On-site
$20/hr–$28/hr
Division: Retail Banking Department: Various – Branch Network Reports to: Branch Manager Status: Non-Exempt Grade: 6 Salary Range: $20.00 - $28.90 Actual compensation within the pay range will be determined based on fact…
Skills: Customer Relationship Management, Cash Handling, Sales, Digital Banking, Account Opening
Middleborough, Massachusetts, United States · On-site
$23/hr–$26/hr
The Commercial Loan Booking & Funding Specialist is responsible for accurately setting up, booking, and funding new Business Banking and Commercial loan and line accounts within the Horizon system. This role requires wor…
Skills: Loan Booking, Loan Funding, FIS Horizon, IBS Loan System, nCino
Mansfield, Massachusetts, United States · On-site
$21/hr–$24/hr
Job ID: 292104 Store Name/Number: MA-Mansfield Crossing (2256) Address:280 School Street Space # F-160, Mansfield, MA 02048, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Part Time Position …
Skills: Makeup Application, Waxing, False Lash Application, Client Relations, Beauty Trend Knowledge
Salem, Massachusetts, United States · On-site
$86k–$141k/yr
Hiring Range: $85,665 - $140,736 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a …
Skills: Branch Management, Sales Leadership, Business Development, Customer Service, Staff Coaching
Boston, Massachusetts, United States • On-site
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Manage the end-to-end adjustment of complex, high-severity homeowners property claims, including on-site inspections and vendor oversight. Responsible for coverage analysis, reserve management, and resolving nuanced liability matters within the Metro West Boston territory.
Requires over 5 years of experience in complex homeowners property claims and expertise in Xactimate. Candidates must possess a bachelor's degree or equivalent experience and a valid driver's license for daily field travel.
In this role, you will manage complex, higher‑severity homeowners property claims across an assigned geographic territory (Metro West Boston). Most field travel in this region is typically within approximately 1.5 to 2 hours, though travel may vary based on claim complexity and location. This position is intended for an experienced claims professional who routinely handles nuanced coverage issues, elevated exposures, and sensitive claim scenarios. The Senior Claims Representative is responsible for the end‑to‑end adjustment of complex homeowners property claims, including on‑site inspections, vendor oversight, reserve management, and resolution of coverage and liability matters.
Responsibilities
Travel expectations vary, but candidates should expect to routinely travel one to two hours from home on a daily basis.
Qualifications
Salary Range: $79,000 - $103,000 a year. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.
Perks and Benefits
About the Company
The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner’s insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of “A-/Excellent”
#LI-SM1
More than just insurance.
At Plymouth Rock Assurance, our employees and Independent Agents bring the mission of delivering exceptional and reliable service to customers across the Northeast to life. You’ll find a culture built on collaboration and curiosity, where dedicated employees take pride in helping others succeed. We’re proud to be recognized as a 2025 Top Workplace in New Jersey by NJ Advance, in addition to being included in Forbes’ Best Insurance Companies 2026 list and earning top honors as the Best Car Insurance Company in Massachusetts of 2026 by The Wall Street Journal’s “Buy Side”. It’s a reflection of our people and to building a place where opportunity grows. With offices in Woodbridge, New Jersey and Boston, Massachusetts, Plymouth Rock offers auto, home, renters, and condo insurance across New Jersey, New York, New Hampshire, Massachusetts, Connecticut, and Pennsylvania designed to protect what matters most. Our long-held commitment to high-quality service extends to giving back to the local communities we live and serve through volunteerism and the Plymouth Rock Assurance Foundation. Interested in joining our team? View our employment opportunities: www.plymouthrock.com/about/careers.
Offices: 695 Atlantic Avenue, Boston, MA 02111, US · 581 Main St, Woodbridge Township, New Jersey 07095, US
Based on 2622 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$121k per year. Individual offers vary with seniority, company size, and specialization.
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