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Jobs at Eastern Bank (Now Hiring) — 26 open

Eastern Bank logoEastern Bank

Service Associate I

East Greenwich, Rhode Island, United States · On-site

Entry level

Starting Rate: $22.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…

Skills: Customer Service, Cash Handling, Sales, Loan Processing, Account Maintenance

Eastern Bank logoEastern Bank

Customer Support Specialist I

Wakefield, Massachusetts, United States · Remote OK

Entry level

Starting Rate: $21.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…

Skills: Customer Service, Written Communication, Verbal Communication, Active Listening, Data Entry

Eastern Bank logoEastern Bank

Operations Associate I

Newburyport, Massachusetts, United States · On-site

Entry level

Starting Rate: $24.50 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…

Skills: Cash Vault Management, ATM Custodian, Compliance, Security Requirements, Audit

Eastern Bank logoEastern Bank

Service Associate I

Dover, New Hampshire, United States · On-site

Entry level

Starting Rate: $22.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…

Skills: Customer Service, Cash Handling, Sales, Loan Processing, Account Maintenance

Eastern Bank logoEastern Bank

Service Associate I

Stratham, New Hampshire, United States · On-site

Entry level

Starting Rate: $22.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…

Skills: Customer Service, Cash Handling, Sales, Loan Processing, Account Maintenance

Eastern Bank logoEastern Bank

Service Associate I (Pickering Wharf)

Salem, Massachusetts, United States · On-site

Entry level

Starting Rate: $22.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…

Skills: Customer Service, Cash Handling, Sales, Loan Processing, Account Maintenance

Eastern Bank logoEastern Bank

Commercial Banking Administrator III

Boston, Massachusetts, United States · Hybrid

$26/hr–$42/hr

Senior+

Hiring Range: $26.53 - $42.64 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a rob…

Skills: Commercial Loan Documentation, Due Diligence, Loan Closing Process, nCino, Salesforce

Eastern Bank logoEastern Bank

Sr Teller - Part Time 23 Hours(Vinnin Square)

Swampscott, Massachusetts, United States · On-site

Mid level

Starting Rate: $21.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…

Skills: Cash Handling, Customer Service, Transaction Processing, Financial Referrals, Supervisory Skills

Eastern Bank logoEastern Bank

Service Associate I (Easton)

Easton, Massachusetts, United States · On-site

Entry level

Starting Rate: $22.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…

Skills: Customer Service, Cash Handling, Sales, Account Maintenance, Loan Processing

Eastern Bank logoEastern Bank

Procurement Specialist I

Wakefield, Massachusetts, United States · Hybrid

$52k–$84k/yr

Entry level

Only open to workers in the following states: MA, RI, NH, ME and CT Hiring Range: $52,114- $83,755 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and ma…

Skills: Procurement, Purchase Order Generation, Inventory Management, Invoice Processing, General Ledger Coding

Eastern Bank logoEastern Bank

Contract Associate

Wakefield, Massachusetts, United States · Hybrid

$52k–$84k/yr

Entry level

Only open to workers in the following states: MA, RI, NH, ME and CT Hiring Range: $52,114- $83,755 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and ma…

Skills: Contract Administration, Data Management, Spreadsheets, Word Processing, Customer Service

Eastern Bank logoEastern Bank

Project Analyst

Wakefield, Massachusetts, United States · Hybrid

$61k–$98k/yr

Mid level

Hiring Range: $60,786- $97,692 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description o…

Skills: Project Governance, Portfolio Reporting, Delivery Analytics, Process Improvement, Risk Management

Eastern Bank logoEastern Bank

Private Banking Business Development Officer II

Boston, Massachusetts, United States · Hybrid

$109k–$179k/yr

Senior

Hiring Range: $108,896 - $178,901 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a…

Skills: Business Development, Private Banking, Treasury Management, Relationship Management, Cross-selling

Eastern Bank logoEastern Bank

Commercial Banking Administrator II

Rhode Island, United States · On-site

$24/hr–$39/hr

Senior

Hiring Range: $24.56 - $39.48 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of…

Skills: Commercial Loan Documentation, Due Diligence, Loan Closing Process, Compliance Monitoring, Loan Maintenance

Eastern Bank logoEastern Bank

Service Associate I

Dedham, Massachusetts, United States · On-site

Entry level

Major Responsibilities: Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a “hybrid” position is authoriz…

Skills: Customer Service, Cash Handling, Sales, Loan Processing, Account Maintenance

Eastern Bank logoEastern Bank

Regional Service Associate (Various Brockton Locations)

Brockton, Massachusetts, United States · On-site

Mid level

Starting Rate: $24.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…

Skills: Customer Service, Cash Handling, Loan Processing, Account Maintenance, Sales

Eastern Bank logoEastern Bank

Branch Manager (Weymouth)

Weymouth, Massachusetts, United States · On-site

$61k–$97k/yr

Mid level

Hiring Range: $60,786 - $96,606 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a r…

Skills: Sales Management, Business Development, Customer Service, Staff Coaching, Compliance

Eastern Bank logoEastern Bank

Regional Service Associate (Various Boston Locations)

Boston, Massachusetts, United States · On-site

Mid level

Starting Rate: $24.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…

Skills: Customer Service, Cash Handling, Loan Processing, Account Maintenance, Sales

Eastern Bank logoEastern Bank

Service Associate I

Mattapoisett, Massachusetts, United States · On-site

Entry level

Starting Rate: $22.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…

Skills: Customer Service, Cash Handling, Sales, Loan Processing, Account Maintenance

Eastern Bank logoEastern Bank

Regional Service Associate

Danvers, Massachusetts, United States · On-site

Mid level

Starting Rate: $24.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…

Skills: Customer Service, Cash Handling, Loan Processing, Account Maintenance, Sales

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Showing 1–20 of 26

Eastern Bank logo

Service Associate I

Eastern Bank

East Greenwich, Rhode Island, United States • On-site

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Entry level

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  • Full-time
  • high school
  • Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Retirement Package
  • Posted 1d ago
  • ~40 hrs/week

Responsibilities

The Service Associate performs a hybrid role combining customer service representative duties and teller transactions. Key tasks include opening deposit accounts, processing loan applications, and handling daily cash deposits and withdrawals.

Requirements

A high school diploma is required, with 1-2 years of sales experience in retail, financial services, or hospitality preferred. Candidates must be self-starters with strong communication skills and the ability to work in a fast-paced environment.

Full job description

Starting Rate: $22.00
 

Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.

Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).   

Major Responsibilities:

Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a “hybrid” position is authorized.

Account Representative Duties:

Works toward achieving specific individual sales and service goals through the following activities: 

  • Opens deposit accounts
  • Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.)
  • Closes loans for customers for applicable business lines (i.e. consumer lending)
  • Makes referrals to other bank business lines and third-party partners
  • Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
  • Responsible for operational compliance and adherence to policy
  • Handles daily account maintenance and other service issues as necessary
  • Understands and provides support in achieving quarterly sales

Teller Duties:

  • Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts
  • Cash checks for customers and non-customers according to bank policy
  • Process and properly record the sale of monetary instruments (i.e. official bank checks)
  • Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments
  • Process foreign currency purchases and sales
  • Process various types of loan payments and credit card cash advances
  • Relative to all duties, must adhere to all bank policies and procedures 

Individuals in this position will have a mixture of time between platform and teller line. On some occasions more time might be spent on one side verses the other. 

Qualifications:

  • Incumbent has the authority to use discretion in some circumstances, but if/when written policy is unclear or there is any uncertainty, the service associate should seek guidance from his/her immediate supervisor. 
  • Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment. Individual should be an outgoing self-starter and be technically literate.
  • High school diploma or equivalent required
  • 1-2 years of sales experience in a retail, financial services or hospitality environment preferred. 
  • Some banking experience is preferred (e.g., teller or otherwise) is a plus.
  • Basic business acumen and professionalism is a must. 
  • The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
  • Ability to build relationships and strong alliances across the organization. 
  • Ability to quickly learn all details about the products and services offered by the bank.

Working Conditions:

  • Ability to remain in a stationary position for long periods of time without a break and with continuous customer contact.
  • Incumbent must be able to transport items weighing 15 pounds or more.

At Eastern Bank, we pride ourselves on supporting our employees by offering tremendous opportunity for individual growth. As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us. We are proud to offer comprehensive compensation plans and a benefits program called Total Rewards that includes medical, dental, vision, life and disability insurance, retirement, vacation and tuition reimbursement.

Eastern Bank is an equal opportunity employer.  All job applicants will be considered for employment without regard to race, color, religious creed, national origin, sex, sexual orientation, gender identity, genetic information, military service, age, ancestry, or disability.

At Eastern Bank, we are dedicated to building a diverse, equitable, inclusive and authentic workplace. If you’re excited about this role but your experience doesn’t fully align with every qualification, we still encourage you to apply! You may be just the right candidate for this position or others across the company. Our Recruitment team is waiting to chat with YOU.

Related keywords

BankingTellerCustomer Service RepresentativeDeposit AccountsLoan ApplicationsCash VerificationMonetary InstrumentsForeign CurrencyRetail BankingFinancial ServicesCompliancePortfolio Growth

About Eastern Bank

LinkedInVisit site
Industry
Banking
Company size
1,001-5,000 employees
Headquarters
Boston, Massachusetts
LinkedIn followers
22,371

Founded in 1818, Boston-based Eastern Bank is Greater Boston’s leading local bank and the largest bank-owned independent investment advisor in Massachusetts with approximately 110 locations serving communities in eastern Massachusetts, southern and coastal New Hampshire, Rhode Island and Connecticut. Eastern provides a full range of banking and wealth management solutions for consumers and businesses of all sizes including through its Cambridge Trust Wealth Management and Private Banking divisions, and takes pride in its outspoken advocacy and community support that includes more than $240 million in charitable giving since 1994. An inclusive company, Eastern is comprised of deeply committed professionals who value relationships with their customers, colleagues and communities. Member FDIC, Equal Housing Lender Investments are not FDIC Insured • May Lose Value • Not Bank Guaranteed • Not a Deposit • Not Insured By Any Government Agency

Offices: 125 High St, Boston, Massachusetts 02110, US

FinanceBankingFinancial Services
View all jobs at Eastern Bank

About Eastern Bank

LinkedInVisit site
Industry
Banking
Company size
1,001-5,000 employees
Headquarters
Boston, Massachusetts
LinkedIn followers
22,371

Founded in 1818, Boston-based Eastern Bank is Greater Boston’s leading local bank and the largest bank-owned independent investment advisor in Massachusetts with approximately 110 locations serving communities in eastern Massachusetts, southern and coastal New Hampshire, Rhode Island and Connecticut. Eastern provides a full range of banking and wealth management solutions for consumers and businesses of all sizes including through its Cambridge Trust Wealth Management and Private Banking divisions, and takes pride in its outspoken advocacy and community support that includes more than $240 million in charitable giving since 1994. An inclusive company, Eastern is comprised of deeply committed professionals who value relationships with their customers, colleagues and communities. Member FDIC, Equal Housing Lender Investments are not FDIC Insured • May Lose Value • Not Bank Guaranteed • Not a Deposit • Not Insured By Any Government Agency

Offices: 125 High St, Boston, Massachusetts 02110, US

FinanceBankingFinancial Services
View all jobs at Eastern Bank

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