Newburyport, Massachusetts, United States · On-site
Starting Rate: $22.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…
Skills: Customer Service, Cash Handling, Sales, Loan Processing, Account Maintenance
Cambridge, Massachusetts, United States · On-site
Starting Rate: $22.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…
Skills: Customer Service, Cash Handling, Sales, Loan Processing, Account Maintenance
Salem, New Hampshire, United States · On-site
Starting Rate: $24.50 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…
Skills: Cash Vault Management, ATM Custodian, Compliance, Security Requirements, Audit
Watertown, Massachusetts, United States · On-site
Starting Rate: $24.50 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…
Skills: Cash Vault Management, ATM Custodian, Compliance, Security Requirements, Audit
Marion, Massachusetts, United States · On-site
$60k–$96k/yr
Hiring Range: $59,594 - $95,776 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a r…
Skills: Sales Management, Business Development, Customer Service, Staff Coaching, Branch Operations
Weymouth, Massachusetts, United States · On-site
$71k–$116k/yr
Hiring Range: $70,798 - $116,311 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a …
Skills: Branch Management, Sales Leadership, Business Development, Customer Service, Staff Coaching
Salem, Massachusetts, United States · On-site
$86k–$141k/yr
Hiring Range: $85,665 - $140,736 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a …
Skills: Branch Management, Sales Leadership, Business Development, Customer Service, Staff Coaching
Danvers, Massachusetts, United States · On-site
Starting Rate: $20.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…
Skills: Cash Handling, Customer Service, Transaction Processing, Financial Referrals, Technical Literacy
Brockton, Massachusetts, United States · Hybrid
$27/hr–$37/hr
Hiring Range: $27.30 - $37.28 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a rob…
Skills: Account Reconciliation, HR Operations, Compliance Auditing, Records Management, Oracle HR
Medford, Massachusetts, United States · On-site
Starting Rate: $24.50 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…
Skills: Cash Vault Management, ATM Custodian, Compliance, Security Requirements, Audit
Peabody, Massachusetts, United States · On-site
Starting Rate: $22.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…
Skills: Customer Service, Cash Handling, Sales, Account Maintenance, Loan Processing
Boston, Massachusetts, United States · Hybrid
$97k–$159k/yr
Hiring Range: $96,802 - $159,032 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a …
Skills: Portfolio Management, Financial Reporting, Covenant Tracking, Financial Analysis, Credit Analysis
Wakefield, Massachusetts, United States · Hybrid
Please note, this role requires some onsite training in our Wakefield, MA office on a hybrid schedule. Starting Rate: $21.00 Actual pay may vary based on experience, skills, and market factors; additional compensation ma…
Skills: Customer Service, Verbal Communication, Written Communication, Active Listening, Data Entry
Providence, Rhode Island, United States · On-site
Starting Rate: $20.50 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…
Skills: Cash Handling, Customer Service, Financial Referrals, Transaction Processing, Technical Literacy
Wellesley, Massachusetts, United States · On-site
Starting Rate: $22.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…
Skills: Customer Service, Cash Handling, Sales, Loan Processing, Account Maintenance
North Andover, Massachusetts, United States · On-site
Starting Rate: $24.50 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…
Skills: Cash Vault Management, ATM Custodian, Compliance, Security Requirements, Audit
Wakefield, Massachusetts, United States · Hybrid
$24/hr–$39/hr
Hiring Range: $24.56- $39.48 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of …
Skills: Financial Modeling, Interest Rate Risk Management, Microsoft Excel, Power BI, PowerQuery
Brockton, Massachusetts, United States · Hybrid
$21/hr–$33/hr
Pay Range: $21.06- $33.86/hr. The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a rob…
Skills: HR Operations, Preboarding, Offboarding, Records Management, Microsoft Outlook
Salem, Massachusetts, United States · On-site
$60k–$96k/yr
Hiring Range: $59,594 - $95,776 The posted salary range reflects Eastern’s expected hiring range. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a r…
Skills: Sales Management, Business Development, Customer Service, Staff Coaching, Operational Compliance
Boston, Massachusetts, United States · On-site
Starting Range: $24.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefi…
Skills: Customer Service, Cash Handling, Sales, Loan Processing, Account Maintenance
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The Service Associate performs a hybrid role combining customer service representative and teller duties. Responsibilities include opening deposit accounts, processing loan applications, and handling daily cash transactions and monetary instruments.
A high school diploma is required, with 1-2 years of sales experience in retail, financial services, or hospitality preferred. Candidates must be technically literate, outgoing self-starters capable of working independently in a fast-paced environment.
Starting Rate: $22.00
Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).
Major Responsibilities:
Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a “hybrid” position is authorized.
Account Representative Duties:
Works toward achieving specific individual sales and service goals through the following activities:
Teller Duties:
Individuals in this position will have a mixture of time between platform and teller line. On some occasions more time might be spent on one side verses the other.
Qualifications:
Founded in 1818, Boston-based Eastern Bank is Greater Boston’s leading local bank and the largest bank-owned independent investment advisor in Massachusetts with approximately 110 locations serving communities in eastern Massachusetts, southern and coastal New Hampshire, Rhode Island and Connecticut. Eastern provides a full range of banking and wealth management solutions for consumers and businesses of all sizes including through its Cambridge Trust Wealth Management and Private Banking divisions, and takes pride in its outspoken advocacy and community support that includes more than $240 million in charitable giving since 1994. An inclusive company, Eastern is comprised of deeply committed professionals who value relationships with their customers, colleagues and communities. Member FDIC, Equal Housing Lender Investments are not FDIC Insured • May Lose Value • Not Bank Guaranteed • Not a Deposit • Not Insured By Any Government Agency
Offices: 125 High St, Boston, Massachusetts 02110, US
Founded in 1818, Boston-based Eastern Bank is Greater Boston’s leading local bank and the largest bank-owned independent investment advisor in Massachusetts with approximately 110 locations serving communities in eastern Massachusetts, southern and coastal New Hampshire, Rhode Island and Connecticut. Eastern provides a full range of banking and wealth management solutions for consumers and businesses of all sizes including through its Cambridge Trust Wealth Management and Private Banking divisions, and takes pride in its outspoken advocacy and community support that includes more than $240 million in charitable giving since 1994. An inclusive company, Eastern is comprised of deeply committed professionals who value relationships with their customers, colleagues and communities. Member FDIC, Equal Housing Lender Investments are not FDIC Insured • May Lose Value • Not Bank Guaranteed • Not a Deposit • Not Insured By Any Government Agency
Offices: 125 High St, Boston, Massachusetts 02110, US
