Pittsfield, Massachusetts, United States · On-site
The Department of Transitional Assistance (DTA) is seeking individuals with a passion for human services for the position of Supplemental Nutrition Assistance Program (SNAP) Case Worker. Our ideal candidates will provide…
Skills: Case Management, Customer Service, Interviewing Techniques, Eligibility Determination, English Grammar
Newton, Massachusetts, United States · Hybrid
$60k–$66k/yr
Company Description Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you’ll collaborate and grow alongside some of the industry’s most res…
Skills: Customer Onboarding, SaaS Onboarding, B2B Digital Marketing, Ad Tech, Marketing Automation
Worcester, Massachusetts, United States · On-site
The Department of Transitional Assistance is seeking inclusive leaders for the position of Supplemental Nutrition Assistance Program (SNAP) Supervisor. Our ideal candidate will provide daily supervision of the SNAP unit,…
Skills: Supervision, Performance Evaluation, Written Communication, Oral Communication, Case Management
Peabody, Massachusetts, United States · On-site
Are you interested in taking your next career step with an industry leader? Do you have exceptional organizational skills? Do you work well independently, as well as a part of a team? We have just the opportunity for you…
Skills: Data entry, Billing, Account reconciling, Scheduling, Customer service
Chelsea, Massachusetts, United States · On-site
The Role We are looking for a Delivery Driver who will be responsible for delivering cannabis products to Green Thumb's customers. As a Delivery Driver, you will be responsible for safely transporting products, maintaini…
Skills: Customer Service, Professional Driving, Vehicle Maintenance, POS Systems, Cannabis Regulations
Chelsea, Massachusetts, United States · On-site
$20/hr–$21/hr
The Role At Green Thumb Industries and RISE Dispensaries, we believe the first impression is everything and that starts with you. As an Asset Protection Specialist (APS), you’re not just a security presence, you’re the w…
Skills: Customer Service, Conflict De-escalation, Security Monitoring, Hospitality, Compliance Management
Westborough, Massachusetts, United States · On-site
$17/hr–$18/hr
WHO WE ARE Playa Bowls is New Jerseys Original Acai Shop founded in 2014, and our mission is to serve the highest quality, innovative products to support healthier lifestyles and inspire a world of fun, excitement, and t…
Skills: Team Leadership, Task Delegation, Inventory Management, Cash Handling, Customer Service
Worcester, Massachusetts, United States · On-site
$52k–$54k/yr
Transportation Coordinator The Briarwood Community – Worcester, MA About The Briarwood Community Proudly rated the #1 Continuing Care Retirement Community in Massachusetts by Newsweek Magazine for the past three ye…
Skills: Fleet Management, Leadership, Supervision, Performance Management, Safe Driving
Westborough, Massachusetts, United States · On-site
WHO WE ARE Playa Bowls is New Jerseys Original Acai Shop founded in 2014, and our mission is to serve the highest quality, innovative products to support healthier lifestyles and inspire a world of fun, excitement, and t…
Skills: Team Leadership, Task Delegation, Inventory Management, Cash Handling, Customer Service
Salem, Massachusetts, United States · On-site
$15/hr–$16/hr
Overview Who We Are: At Planet Fitness, our mission has always been to enhance people’s lives by providing a high-quality fitness experience in a welcoming, judgement free environment. We are proud to be one of the large…
Skills: Customer Service, Communication, Conflict Resolution, Retail Transactions, Computer Proficiency
West Bridgewater, Massachusetts, United States · On-site
Overview Full-time days Make a difference every day as an Amedisys Patient Services Coordinator Join Amedisys-one of the largest and most trusted home health and hospice companies in the U.S.-where flexibility, purpose a…
Skills: Patient Scheduling, Healthcare Administration, Resource Optimization, Clinical Coordination, Report Generation
Lowell, Massachusetts, United States · On-site
$22/hr–$33/hr
Join Our Team and Make an Impact! At Jeanne D’Arc Credit Union, we don’t just offer jobs—we build careers. With competitive pay, outstanding benefits, a supportive team environment, and endless growth o…
Skills: Debt Collection, Negotiation, Financial Analysis, Communication, Conflict Resolution
Cambridge, Massachusetts, United States · On-site
Text henleyjobs to 23000 to start your application today! Message and data rates may apply. Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are…
Skills: Customer Service, Oil Changes, Vehicle Inspection, Fluid Level Checks, Tire Rotation
Boston, Massachusetts, United States · On-site
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Housekeeping Supervisor, you’re not just …
Skills: Housekeeping Operations, Supervision, Hospitality Management, Leadership, Teamwork
Springfield, Massachusetts, United States · On-site
Pay Rate: $16.50/hour Status: Sub or Part Time *Floating Locations: Springfield, Wilbraham, Chicopee POSITION SUMMARY: Under the direction of the Associate Executive Director of Education, manage the daily operations of …
Skills: Child Supervision, Curriculum Implementation, Behavior Management, Customer Service, Problem Solving
Stoughton, Massachusetts, United States · On-site
$17/hr–$18/hr
Receptionist Stoughton, Massachusetts Brookmeadow at Cobb Corner’s caring and compassionate Reception team members provide superior customer service and provide a welcoming environment for staff, residents, and visitors.…
Skills: Customer Service, Email Management, Calendar Management, Phone Handling, Administrative Support
Boston, Massachusetts, United States · Remote OK
About Us Abacus Insights is transforming how data works for health plans. Our mission is simple: make healthcare data usable, so the people responsible for care and cost decisions can act faster, with confidence. We help…
Skills: Technical account management, Client data testing, UAT strategy, SQL, Snowflake
Falmouth, Massachusetts, United States · On-site
$15/hr–$23/hr
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Customer Service, Store Operations, Team Development, Retail Management
Brookline, Massachusetts, United States · On-site
$73k–$103k/yr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a coffeehouse leader, you don’t just run a business—yo…
Skills: Retail Management, Customer Service Management, Organizational Skills, Interpersonal Skills, Problem Solving
Natick, Massachusetts, United States · On-site
$65k–$70k/yr
Distinctive Hospitality Group is seeking an accomplished and experienced Banquet Manager to join us for properties in CT and MA. The Banquet Manager will oversee all banquet operations, ensuring exceptional service and c…
Skills: Banquet Operations Management, Leadership, Event Coordination, Staff Training, Inventory Management
Pittsfield, Massachusetts, United States • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
The Case Worker is responsible for determining SNAP eligibility and managing case maintenance for a statewide pool of clients. They provide referrals to other state agencies and community resources to help clients achieve long-term economic self-sufficiency.
Candidates must have at least two years of professional experience in social work, claims adjudication, or related counseling fields, which can be substituted by a bachelor's degree. Required skills include proficiency in English, basic math, and interviewing techniques.
The Department of Transitional Assistance (DTA) is seeking individuals with a passion for human services for the position of Supplemental Nutrition Assistance Program (SNAP) Case Worker. Our ideal candidates will provide exceptional customer service to all DTA clients, in an action-based “first available worker” model, that is consistent with DTA’s self-sufficiency mission. All selected candidates will demonstrate the ability to successfully navigate a fast-paced work environment.
Our selected candidates will be responsible for completing SNAP eligibility determination-related activities, and helping clients access other services that could stabilize or improve the clients’ situation. They will execute case management and case maintenance activities for a statewide pool of SNAP clients on a daily basis.
Duties and Responsibilities (these duties are a general summary and not all inclusive):
Required Qualifications:
Preferred Qualifications:
TO APPLY:
Please upload both Resume and Cover Letter. First consideration will be given to those applicants that apply within the first 14 days.
About The Department of Transitional Assistance:
The Department of Transitional Assistance (DTA) assists and empowers low-income individuals and families to meet their basic needs, improve their quality of life, and achieve long term economic self-sufficiency. The Department serves 1 in 9 people in the state with food and economic assistance and opportunities to find jobs and further their training. The Department's 1,600+ staff help clients by processing benefits, connecting clients with resources, ensuring programs are operating well, providing legal counsel, developing policy, and holding fair hearings.
Learn more about our services and programs visit: www.mass.gov/dta
Pre-Hire Process:
A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori
Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.
ADA Reasonable Accommodation: If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests
For questions, please contact the Office of Human Resources at 1-800-510-4122 and select option #4
First consideration will be given to those applicants that apply within the first 14 days.
MINIMUM ENTRANCE REQUIREMENTS: At least two years of full-time, or equivalent part-time, professional or paraprofessional experience in social work or social casework, claims adjudication, job placement, recruitment, employment counseling, vocational or rehabilitation counseling, credit investigation, educational counseling, legal advocacy, or legal counseling.
SUBSTITUTIONS:
- A Bachelor's or higher degree may be substituted for the required experience on the basis of two years of education for one year of experience.
- One year of education equals 30 semester hours. Education toward a degree will be prorated on the basis of the proportion of the requirements actually completed.
LICENSES: Based on assignment, travel may be required. Those employees who elect to use a motor vehicle for travel must have a current and valid Massachusetts Class D Motor Vehicle Operator's license or the equivalent from another state.
Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
Want the specifics? Explore our Employee Benefits and Rewards!
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100%25 of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
MassDEP serves the Commonwealth by protecting natural resource areas that involve water, land and air. MassDEP is responsible for ensuring clean air and water, safe management and recycling of solid and hazardous wastes, timely cleanup of hazardous waste sites and spills, and the preservation of wetlands and coastal resources. MassDEP enforces environmental laws, provides technical assistance to cities and towns, issues permits and licenses for activities near sensitive resources, inspects contaminated site cleanups, and partners with other federal and state agencies, municipal officials and environmental stakeholders.
Offices: 100 Cambridge St, Boston, Massachusetts 02134, US
Based on 2592 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$121k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 16,741 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Yes — 1343 of the 16741 open customer service & support positions offer remote or hybrid work (475 remote, 868 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
