Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. As a coffeehouse leader, you don’t just run a business—yo…
Skills: Retail Management, Customer Service Management, Organizational Skills, Interpersonal Skills, Problem Solving
Distinctive Hospitality Group is seeking an accomplished and experienced Banquet Manager to join us for properties in CT and MA. The Banquet Manager will oversee all banquet operations, ensuring exceptional service and c…
Temporary Seasonal Retail Store Associate - Part Time
Southwick, Massachusetts, United States · On-site
Entry level
Join our Team! All associates receive 30% discount! The compensation for this opportunity is $15 Per Hour Company Overview: Ocean State Job Lot (“OSJL” and “Company”) is a leading $850+ million ge…
Somerville, Massachusetts, United States · On-site
Entry level
Join our team at Holiday Inn Boston Cambridge Area as a Room Attendant, where you will play a vital role in maintaining a clean, comfortable, and welcoming environment for our guests in Somerville, MA. Responsibilities C…
Skills: Housekeeping, Cleaning, Attention to detail, Time management, Safety and sanitation compliance
Skybokx 109 Sports Bar & Grill
Server
Natick, Massachusetts, United States · On-site
$6/hr–$19/hr
Entry level
Join the team at Skybokx 109 Sports Bar & Grill as a Server in Natick, MA. We are looking for enthusiastic and friendly individuals to provide excellent customer service in a fast-paced sports bar environment. As a Serve…
Skills: Customer Service, Order Taking, Cash Handling, Payment Processing, Multitasking
The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and mainte…
Skybokx 109 Sports Bar & Grill is seeking an experienced and motivated Restaurant Supervisor to support daily food & beverage operations. This role helps lead the team, ensures excellent guest service, and maintains a sm…
The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and mainte…
Windwalker seeks an Account Manager to add to one of our Boston, MA operations. The ideal candidate will have experience working as an Account Manager amongst a large account here in the greater Boston area. We need a cl…
The General Service Technician role is full time or part-time and is an hourly position based on needs of the business. The General Service Technician is responsible for performing basic routine vehicle repair and mainte…
Join the Hampton Inn Boston-Natick team as a Guest Services Supervisor, where you will play a key role in ensuring a welcoming and exceptional guest experience. In this position, you will lead and support the front desk …
Skills: Front Desk Supervision, Customer Service, Staff Training, Scheduling, Problem Solving
Supplemental Nutrition Assistance Program (SNAP) Case Worker - Jackson Square
Boston, Massachusetts, United States · On-site
Mid level
The Department of Transitional Assistance (DTA) is seeking individuals with a passion for human services for the position of Supplemental Nutrition Assistance Program (SNAP) Case Worker. Our ideal candidates will provide…
Skills: Case Management, Eligibility Determination, Interviewing Techniques, Customer Service, Written Communication
Supplemental Nutrition Assistance Program (SNAP) Case Worker - Jackson Square
Boston, Massachusetts, United States · On-site
Mid level
The Department of Transitional Assistance (DTA) is seeking individuals with a passion for human services for the position of Supplemental Nutrition Assistance Program (SNAP) Case Worker. Our ideal candidates will provide…
Skills: Case Management, Eligibility Determination, Interviewing Techniques, Customer Service, English Grammar
Hampton Inn Boston-Natick
Hotel Rooms Supervisor
Natick, Massachusetts, United States · On-site
$20/hr–$22/hr
Mid level
The Rooms Supervisor at Hampton Inn Boston Natick oversees the daily operations of the Front Desk and Rooms Division, ensuring exceptional guest service and efficient hotel operations. This role combines hands-on leaders…
Skills: Leadership, Communication, Problem-solving, Multitasking, Hotel Systems
Springfield, Massachusetts, United States · On-site
$20/hr
Entry level
DESCRIPTION Office Assistant/Human Resources Clerk $20/hour to start, with the ability to advance in our business. We are seeking someone to start in an entry-level manner, but grow with us as VPA continues to grow. The …
Skills: Customer Service, Written Communication, Verbal Communication, Organizational Skills, Research Skills
Hampton Inn Boston-Natick
Room Attendant
Natick, Massachusetts, United States · On-site
Mid level
Join our team at Hampton Inn Boston-Natick as a Room Attendant, where you will play a vital role in ensuring our guests enjoy a clean, comfortable, and welcoming environment during their stay. Responsibilities Clean gues…
Skills: Housekeeping, Custodial Services, Sanitization, Attention To Detail, Communication Skills
The Verve Hotel - Boston Natick
Front Office Supervisor
Natick, Massachusetts, United States · On-site
Mid level
The Front Office Supervisor at The Verve Hotel - Boston Natick plays a key role in ensuring smooth and efficient front desk operations, providing exceptional guest service and supporting the front office team. This posit…
Skills: Leadership, Interpersonal skills, Communication, Front desk software, Microsoft Office Suite
Supplemental Nutrition Assistance Program (SNAP) Supervisor-Nubian Square
Boston, Massachusetts, United States · On-site
Senior
The Department of Transitional Assistance is seeking inclusive leaders for the position of Supplemental Nutrition Assistance Program (SNAP) Supervisor. Our ideal candidate will provide daily supervision of the SNAP unit,…
Skills: Supervision, Performance Evaluation, Customer Service, Conflict De-escalation, Case Management
The Verve Hotel - Boston Natick
Banquet Houseperson
Natick, Massachusetts, United States · On-site
Entry level
The Verve Hotel - Boston Natick is seeking a dedicated Banquet Houseperson to join our team in Natick, MA. This role is essential in ensuring the smooth operation of our banquet events by maintaining cleanliness, setting…
Supplemental Nutrition Assistance Program (SNAP) Supervisor - Springfield
Springfield, Massachusetts, United States · On-site
Senior
The Department of Transitional Assistance is seeking inclusive leaders for the position of Supplemental Nutrition Assistance Program (SNAP) Supervisor. Our ideal candidate will provide daily supervision of the SNAP unit,…
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$73k–$103k/yr
Full-time
high school
Medical Insurance, Dental Insurance, Vision Insurance, Basic and Supplemental Life Insurance, Short-term Disability, Long-term Disability
Posted 14d ago
~40 hrs/week
Responsibilities
Lead a coffeehouse team to create a welcoming community space and meaningful connections for customers. Manage business operations while coaching and mentoring team partners to ensure quality and value.
Requirements
Requires 3 years of retail/customer service management experience or 4+ years of US Military service. Candidates must have a minimum High School or GED and the ability to work full-time variable hours.
Full job description
Crafting the world’s finest coffee, one meaningful moment at a time
We believe in creating a warm and welcoming space where every cup of coffee sparks connection.As a coffeehouse leader, you don’t just run a business—you lead a team that creates moments of connection and joy.Every day provides an opportunity to lead with craft and heart, making your coffeehouse a place where your community feels welcome.
We are invested in your growth journey, empowered through developmental experiences as well as ourindustry leading benefits.
We'd love to hear from people with:
3 years retail / customer service management experience or
4+ years of US Military service
Strong organizational, interpersonal and problem solving skills
Entrepreneurial mentality with experience in a sales focused environment
Strong leadership skills and the ability to coach and mentor team partners with professional maturity
Minimum High School or GED
Requirements:
Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.
Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.
Join us and connect with something bigger, apply today!
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time (accrued at 1 hour for every 25 hours worked), eight paid holidays, and two personal days per year. Starbucks also offers eligible partners participation in a 401(k) retirement plan with employer match, a discounted company stock program (S.I.P.), Starbucks equity program (Bean Stock), incentivized emergency savings, and financial well-being tools. Additionally, Starbucks offers 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan, student loan management resources, and access to other educational opportunities. You will also have access to backup care and DACA reimbursement. Starbucks will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, and in accordance with its plans and policies. This list is subject to change depending on collective bargaining in locations where partners have a certified bargaining representative. For additional information regarding partner perks and more detailed information about benefits, go to starbucksbenefits.com.
If you are working in CA, CO, IL, LA, ME, MA, NE, ND or RI, you will accrue vacation up to a maximum of 120 hours (190 in CA) for roles below director and 200 hours (316 in CA) for roles at director or above. For roles in other states, you will be granted vacation time starting at 120 hours annually for roles below director and 200 hours annually for roles director and above.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, geographical location, and internal equity. At Starbucks, it is not typical for an individual to be hired at the high end of the range for their role, and compensation decisions are dependent upon the facts and circumstances of each position and candidate.
Starbucks Coffee Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or protected veteran status, or any other characteristic protected by law. Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
Starbucks Coffee Company is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at [email protected] or 1(888) 611-2258.
Related keywords
Retail LeadershipCoffeehouse ManagementCustomer ServiceSalesTeam LeadershipStaff CoachingBusiness OperationsRetailHospitalityFood and Beverage
At Starbucks, we like to say that we are not in the coffee business serving people, but in the people business serving coffee. Here, our employees - who we call partners – are the heart of the Starbucks experience, and being a partner means aspiring to become part of something bigger: inspiring positive change in the world and growing in your career and in your community.
It’s an opportunity to be your personal best. Starbucks is an equal opportunity employer of all qualified individuals, including minorities, veterans and individuals with disabilities.
In everything we do, we are dedicated to our mission: To be the premier purveyor of the finest coffee in the world, inspiring and nurturing the human spirit — one person, one cup and one neighborhood at a time.
Explore opportunities, benefits and more at careers.starbucks.com
Offices: 2401 Utah Ave S, Seattle, WA 98134, US · 5140 Yonge Street, (Beside Mel Lastman Square in North York), Toronto, Ontario M2N 6L7, CA · 1805 E Hallandale Beach Blvd, Hallandale Beach, FL 33009, US · 566 Chiswick High Road, London, England W4 5YE, GB
How much do Customer Service & Support jobs in Massachusetts pay?
Based on 2592 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$121k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Massachusetts right now?
There are currently 16,741 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Massachusetts?
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Massachusetts?
Yes — 1343 of the 16741 open customer service & support positions offer remote or hybrid work (475 remote, 868 hybrid).
How do I apply for Customer Service & Support jobs in Massachusetts?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Massachusetts