Distinctive Hospitality Group is seeking an accomplished and experienced Banquet Manager to join us for properties in CT and MA. The Banquet Manager will oversee all banquet operations, ensuring exceptional service and c…
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Description We are seeking a hands-on dynamic individual to join our team as Assistant General Manager. The Assistant General Manager is responsible for all aspects of operations at the hotel, from day-to-day staff manag…
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$65k–$70k/yr
Full-time
high school, bachelor degree
Competitive salary, Professional growth and development opportunities, Comprehensive health and wellness benefits package, Paid time off, Holiday pay
Posted 14d ago
~40 hrs/week
Responsibilities
Oversee all banquet operations from setup to breakdown to ensure 4-Diamond quality standards and guest satisfaction. Manage staff scheduling, budgeting, and vendor coordination to deliver seamless luxury event experiences.
Requirements
Requires proven experience as a Banquet Manager in a luxury or 4-Diamond hospitality environment with strong leadership skills. A high school diploma is required, while a degree in hospitality management is preferred.
Full job description
Distinctive Hospitality Group is seeking an accomplished and experienced Banquet Manager to join us for properties in CT and MA. The Banquet Manager will oversee all banquet operations, ensuring exceptional service and client satisfaction that meet the high standards expected of a distinguished 4-Diamond establishment. This role requires strong leadership skills, attention to detail, and the ability to coordinate multiple events simultaneously to create memorable and luxurious experiences for our guests.
Responsibilities
Manage banquet event operations from start to finish, including setup, execution, and breakdown, ensuring all services uphold 4-Diamond quality standards
Coordinate with clients, catering staff, and vendors to ensure seamless and impeccable event delivery
Train, supervise, and schedule banquet staff to maintain exceptional service standards consistent with 4-Diamond hospitality
Monitor inventory and supplies meticulously to guarantee smooth event execution
Handle customer inquiries, resolve issues promptly, and maintain strong client relationships with a focus on luxury guest experiences
Ensure compliance with all health, safety, and sanitation regulations, reflecting the highest industry standards
Prepare and manage banquet budgets, including forecasting and cost control while maintaining premium service quality
Maintain accurate event records and documentation in accordance with 4-Diamond operational procedures
Requirements
Proven experience as a Banquet Manager or similar role in a luxury or 4-Diamond hospitality environment
Excellent leadership and team management skills with a focus on delivering upscale guest services
Strong organizational and multitasking abilities to handle multiple high-profile events
Exceptional customer service and communication skills tailored to a discerning clientele
Ability to work flexible hours, including nights and weekends as needed
Knowledge of banquet event management software is a plus
High school diploma or equivalent; degree in hospitality management preferred
Benefits
Competitive salary of $65,000.00 - $70,000.00 per year, paid bi-weekly
Opportunities for professional growth and development within Distinctive Hospitality Group
Comprehensive health and wellness benefits package
Paid time off and holiday pay
Supportive and dynamic work environment dedicated to excellence and luxury service
About the Company
Distinctive Hospitality Group is a leading provider in the hospitality industry known for its exceptional customer experiences and commitment to excellence. Located in Natick, MA, our 4-Diamond property prides itself on offering a professional and welcoming environment to both our guests and team members. Join us to be a part of a passionate, luxury-focused team that is dedicated to delivering high-quality service and unforgettable upscale events.
A collection of Distinctive Hotels and Restaurants in the Northeast.
Industry
Hospitality
Company size
201-500 employees
Founded
2010
Headquarters
Natick, MA
LinkedIn followers
3,425
Distinctive Hospitality Group® (DHG) is a privately held, integrated hotel ownership and management company, founded in 2010 and backed by a group of seasoned hospitality professionals. We build long-term asset value in the hospitality industry, while providing our guests with unparalleled service, style and atmosphere.
Hotel entities include Madison Beach Hotel, Curio Collection by Hilton; The VERVE Hotel Boston Natick, Tapestry Collection by Hilton; Hilton Mystic; Hampton by Hilton Boston Natick; and Holiday Inn Boston Bunker Hill in Somerville, Massachusetts.
Offices: 319 Speen Street, Natick, MA 01760, US
HospitalityProperty ManagementProperty Development
How much do Customer Service & Support jobs in Massachusetts pay?
Based on 2622 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$121k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Massachusetts right now?
There are currently 16,888 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Massachusetts?
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Albertsons Companies, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Massachusetts?
Yes — 1357 of the 16888 open customer service & support positions offer remote or hybrid work (476 remote, 881 hybrid).
How do I apply for Customer Service & Support jobs in Massachusetts?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
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