We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Cash Handling, Inventory Management, Retail Sales, Communication
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Cash Handling, Inventory Management, Retail Sales, Communication
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer Service, Cash Handling, Inventory Management, Retail Sales, Communication
Leominster, Massachusetts, United States · On-site
$20/hr–$34/hr
Mid level$4.0B raised
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Leadership, Supervision, Inventory Management, Financial Management, Customer Service
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
The starting pay range for this position per hour is $24.25 - $26.25. The full pay range for this position per hour is $24.25 - $41.25 Pay is based on several factors which vary based on position. These include labor mar…
Leominster, Massachusetts, United States · On-site
$50k–$64k/yr
Mid level$3.5B raised
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their drea…
Skills: Merchandising, People Leadership, Staffing, Performance Management, Inventory Presentation
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascin…
Skills: Communication, Critical Thinking, Problem Solving, Customer-Focused, Persuasion
Job Summary: The Onboarding Specialist is the primary contact for members as they transition to a CCA/CareSource health plan. The Specialist contacts new members via telephonic outreach and identifies both the member's e…
Skills: Telephonic Outreach, Motivational Interviewing, Member Advocacy, Care Management, Customer Relations
POSITION SUMMARY: Under the direction of the Transport Supervisor or the Director of Transport Services, performs a variety of duties, including transporting patient, medical equipment, and specimens to and from areas wi…
Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investment…
Bitsight is a cyber risk management leader transforming how companies manage exposure, performance, and risk for themselves and their third parties. Companies rely on Bitsight to prioritize their cybersecurity investment…
POSITION SUMMARY: The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: operation room (O.R.) scheduling, front end customer service, pati…
Pittsfield, Massachusetts, United States · On-site
$20/hr–$21/hr
Mid level$370M raised
REGIONAL TRAVELING POSITION General Summary: A Store Display Associate will assist individually and or in a team concept with all operations tasks as delegated by the Store Display Lead to open new stores, renovate exist…
Skills: Merchandising, Product Placement, Fixture Assembly, Project Management, Customer Service
Job Summary: The Assistant Store Manager (ASM) is responsible for assisting the general manager with the management of day-to-day operations of the store, while adhering to Global Partner's policies and procedures. At Gl…
Skills: Store Management, Employee Supervision, Cash Handling, Inventory Management, Accounting
Graduate Program Coordinator, Dean's Office - Georgetown University College of Arts & Sciences
Lexington, Massachusetts, United States · Hybrid
$48k–$88k/yr
Mid level
Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capito…
The Shift Supervisor leads store staff and ensures smooth operations, including opening and closing procedures, in the absence of a manager. They focus on driving store performance, executing merchandising tasks, and maintaining high standards of customer service.
Requirements
Candidates should possess strong analytical, communication, and supervision skills with the ability to work a flexible schedule. A high school diploma and previous experience as a retail supervisor are preferred.
Full job description
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions:
1. Management
Work effectively with store management and store crews
Supervise the store’s crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
2. Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture. (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Maintain customer/patient confidentiality
3. Merchandise/Presentation
Price merchandise
Stock shelves
Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise
Execute the display and maintenance of off-shelf merchandise
Reset departments following POGs
Required Qualifications
Deductive reasoning ability, analytical skills and computer skills.
Advanced communication skills and supervision skills
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
Experience as a retail supervisor
Education
High School diploma or equivalent preferred but not required.
Anticipated Weekly Hours
21
Time Type
Part time
Pay Range
The typical pay range for this role is:
$17.00 - $26.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.
Additional details about available benefits are provided during the application process and on Benefits Moments.
We anticipate the application window for this opening will close on: 09/28/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Simplifying health care one person, one family and one community at a time
Industry
Hospitals and Health Care
Company size
10,001+ employees
Founded
1963
Headquarters
Woonsocket, RI
LinkedIn followers
1,241,637
Total funding
$4.0B
CVS Health is the leading health solutions company, delivering care like no one else can. We reach more people and improve the health of communities across America through our local presence, digital channels and over 300,000 dedicated colleagues.
Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by simplifying health care one person, one family and one community at a time. Follow @CVSHealth on social media.
Offices: 1 CVS Drive, Woonsocket, RI 02895, US · 9501 E. Shea Blvd, Scottsdale, AZ 85260, US · 2211 Sanders Road, Northbrook, IL 60062, US · 750 West John Carpenter Freeway, Ste 1200, Irving, TX 75039, US · 620 Epsilon Dr, Pittsburgh, PA 15238, US
RetailPharmacy Benefits ManagementHealth InsuranceHealth CarePharmacyRetailCare Managementand Primary CareFinanceHealth Care
How much do Customer Service & Support jobs in Massachusetts pay?
Based on 2551 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$120k per year. Individual offers vary with seniority, company size, and specialization.
How many Customer Service & Support jobs are open in Massachusetts right now?
There are currently 16,598 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Massachusetts?
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Massachusetts?
Yes — 1329 of the 16598 open customer service & support positions offer remote or hybrid work (471 remote, 858 hybrid).
How do I apply for Customer Service & Support jobs in Massachusetts?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
Customer Service & Support jobs by city in Massachusetts