Peabody, Massachusetts, United States · On-site
$20/hr–$27/hr
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Working in Patient Access and as a member of the Beth Israel Lahey Health (BILH) System Services team, you …
Skills: Patient registration, Customer service, Data entry, Insurance verification, Medical terminology
Beverly, Massachusetts, United States · On-site
$92k–$187k/yr
JOB DESCRIPTION Summary Reporting to CS&I US Business Development Director, the CS&I Business Development Manager is primarily responsible for supporting all sales efforts related to CS&I (Customer Solutions & Innovation…
Skills: Business development, Sales strategy, Semiconductor industry, Account management, Customer satisfaction
Danvers, Massachusetts, United States · On-site
ABC Supply, the nation’s largest distributor of exterior and interior building products, is seeking a motivated Warehouse Material Handler to join its team. In this role, you will receive materials, pull orders for walk-…
Skills: Warehouse operations, Forklift operation, Order picking, Material handling, Loading and unloading
Boston, Massachusetts, United States · Hybrid
$58k–$70k/yr
Job Description Position Summary: The Coordinator of Pre-college Programs provides day-to-day operational, logistical, and administrative support for Wentworth’s pre-college offerings. This position plays an essential ro…
Skills: Program management, Student support, Residential operations, Project management, Communication
Boston, Massachusetts, United States · On-site
$19/hr–$27/hr
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As …
Skills: Microsoft Office, Outlook, Word, Excel, PowerPoint
Boston, Massachusetts, United States · On-site
$18/hr–$26/hr
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As …
Skills: Administrative support, Electronic medical record, Patient flow coordination, Customer service, Scheduling
Stoughton, Massachusetts, United States · On-site
$29/hr–$31/hr
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Property management, Financial reporting, Accounting, Bookkeeping, Rent collection
Boston, Massachusetts, United States · On-site
Do you love making people happy, mixing cocktails, and creating regulars who come back time after time? Do you want to work for a company with a strong culture and room for professional growth? Boqueria® Restaurant A…
Skills: Beverage knowledge, Spirits knowledge, Wine knowledge, Cocktail mixing, Customer service
Chicopee, Massachusetts, United States · On-site
$16/hr–$16/hr
Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development…
Skills: Floor care, Scrubber operation, Buffer operation, Dust mopping, Damp mopping
Boston, Massachusetts, United States · On-site
Location This position is located at S. Market St. Faneuil Hall Mktplace, Boston, Massachusetts, 02109 United States Role Summary Our Brand Ambassadors are the heart of the store, bringing Urban Outfitters to life throug…
Skills: Customer service, Retail sales, Communication, Trend awareness, Visual merchandising
Gardner, Massachusetts, United States · On-site
Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: 40-Hours, Mixed shifts, Rotating weekend…
Skills: Patient registration, Medical terminology, Insurance verification, Scheduling, Data entry
Gardner, Massachusetts, United States · On-site
$18/hr–$29/hr
Overview You Matter Here! Heywood Healthcare values our employees! We offer competitive wages, great benefits and generous earned time off. Come work where you will matter! Hours: 24-Hours, Days, 7:00am - 3:00pm, Sunday …
Skills: Clerical support, Data collection, Medical terminology, Computer skills, Transcription
Boston, Massachusetts, United States · On-site
$21/hr–$24/hr
Job ID: 292350 Store Name/Number: MA-North Street (1100) Address: 7 North Street, Boston, MA 02109, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time: Part Time Position Type: Regular Your role …
Skills: Customer service, Product recommendations, Sales, Merchandising, Inventory management
Boston, Massachusetts, United States · On-site
$24/hr–$27/hr
Job ID: 292352 Store Name/Number: MA-North Street (1100) Address:7 North Street, Boston, MA 02109, United States (US) Hourly/Salaried: Hourly (Non-Exempt) Full Time/Part Time:Part Time Position Type: Regular Your Role at…
Skills: Makeup application, Waxing, Beauty services, Product knowledge, Client service
Lynnfield, Massachusetts, United States · On-site
$50k–$65k/yr
Overview Fitness Together Lynnfield is hiring a certified Personal Trainer to join our team of educated, experienced, and passionate fitness professionals. Unlike traditional gyms or health clubs, Fitness Together offers…
Skills: Personal training, Strength training, Functional movement, Cardio coaching, Nutrition coaching
Marlborough, Massachusetts, United States · On-site
$80k–$100k/yr
Overview Outside Sales Representative This opportunity provides: Unlimited earnings with an average of $80,000-$100,000 per year PLUS mileage reimbursement! This position has a weekly base pay plus commission. All leads …
Skills: Outside sales, Customer service, Sales closing, Communication skills, Lead follow-up
Clinton, Massachusetts, United States · On-site
$15/hr–$17/hr
The Aubuchon Company is a 4th generation family company with 100+ retail locations that believes we don't need to choose between being a "mom and pop" and a modern-day competitor. Our success is a direct reflection of th…
Skills: Customer service, Sales, Retail operations, Inventory management, Forklift operation
Marlborough, Massachusetts, United States · On-site
$80k–$120k/yr
Overview Field Sales Representative - Excavation Roto-Rooter is seeking Field Sales Representatives for our Excavation department. We offer an opportunity for sales professionals to pursue pre-qualified leads from our fi…
Skills: Outside sales, Customer service, Communication, Sales closing, Plumbing knowledge
Marlborough, Massachusetts, United States · On-site
$80k–$120k/yr
Overview Field Sales Representative - Excavation Roto-Rooter is seeking Field Sales Representatives for our Excavation department. We offer an opportunity for sales professionals to pursue pre-qualified leads from our fi…
Skills: Outside sales, Customer service, Communication, Plumbing knowledge, Sales closing
Ashland, Massachusetts, United States · On-site
$20/hr–$22/hr
Job DetailsJob Location: The Residence at Valley Farm - Ashland, MA 01721Salary Range: $20.00 - $22.00 HourlyLCB Senior Living is hiring as-needed Receptionists at The Residence at Valley Farm. Apply today for immediate …
Skills: Telephone reception, Clerical support, Customer service, Communication, Typing
Peabody, Massachusetts, United States • On-site
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The Patient Access Representative manages patient registration, insurance verification, and appointment scheduling to ensure efficient clinical operations. They also handle patient payments, consent forms, and inquiries while maintaining high standards of patient safety and confidentiality.
Candidates must have a high school diploma or equivalent and 1-3 years of related work experience. Proficiency in computer systems and strong customer service skills are required for this fast-paced environment.
Registration:
1. Registers patients presenting for visits. Explains the registration process to patients and responds to patient questions.
2. Processes patient co-payments, co-insurance, deductibles, and balances due. Safeguards cash, checks and receipts and reconciles cash drawer at the end of each business day. Assists patients with Kiosk check-in as needed.
3. Completes the Medicare Secondary Payer Questionnaire for each patient and adjusts patient coverage based on results.
4. Instructs patients and obtains signatures on consent forms, financial forms, and other documents required by the clinical department; distributes documents to patients; scans, processes, and records receipt of all documents collected during registration encounter.
5. Counsels patients regarding non-covered services, obtaining signatures on Advance Notice Beneficiaries (ABNs), consents and waivers.
6. Monitors patient waiting area for a smooth, efficient registration flow. Advises patients of potential delays and takes steps to ensure a pleasant patient experience.
7. Responds to patient concerns and potential patient safety issues accordingly. Recognizes health conditions that are a possible risk to others and adheres to appropriate established procedures to help contain risk.
8. Assures a neat, orderly registration desk and patient waiting area, securing all confidential patient information.
Scheduling:
9. Initiates patient scheduling activities by prioritizing and accessing a variety of sources, including patient phone calls and digital messaging, orders, scheduled order work queues.
10. Utilizes a variety of information sources to schedule, reschedule, and cancel patient appointments. Information sources include online questionnaires, offline materials, and subgroup searches.
11. Establishes working relationships with staff of assigned clinical departments. Understands and correctly applies unique clinical department scheduling protocols.
12. Remains current on scheduling protocols and applies judgment, or seeks management assistance, to ensure safe patient care when clinical department scheduling protocols do not meet patient needs.
13. Ensures all required key patient scheduling and registration information is captured and verified. Key information includes referring physician information, insurance coverage, demographics, and contact information.
14. Identifies and communicates to Patient Access management issues that may impact the timeliness and accuracy of patient appointments and subsequent patient care.
15. Strictly follows confidentiality and equipment security and safeguarding guidelines when working in a remote setting. Maintains productivity, quality, and accuracy levels and communicates regularly with the Supervisor and Manager. Pre-Registration:
16. Efficiently registers patients, capturing and verifying all required information in order to identify the patient, contact the patient, and receive proper reimbursement for services on initial claim submission.
17. Ascertains, creates, and assigns the guarantor for each patient, including personal/family relations, workers compensation insurance, third parties, behavioral health, or others as required.
18. Identifies records and verifies patient insurance coverage using real-time eligibility (RTE); reviews the insurer’s response to each verification request and takes appropriate action based on this response.
19. Applies the appropriate guarantor and insurance to each patient visit.
20. Communicates financial clearance status to patients. Advises patients of contract status, self-pay status, and payment responsibility and schedules patients with Financial Counseling as needed.
Education: High school degree or equivalent. Associate’s degree preferred.
Licensure, Certification & Registration: None
Experience: 1-3 years related work experience. Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint, or Access.
Skills, Knowledge & Abilities: Able to work successfully in a fast-paced, multi-task environment, where some independent decision-making is necessary. Able to process electronic information and data accurately and efficiently.
Preferred Qualifications & Skills:
· Call Center and/or telephone customer service experience · Strong typing skills 40+wpm. Knowledge of medical terminology · Bilingual written and verbal communication skills · Familiar with EHR Software
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
Anna Jaques Hospital is a not-for-profit community hospital serving the Merrimack Valley, North Shore and Southern New Hampshire. Our mission is to provide measurably high quality medical care, in alliance with our medical staff. Anna Jaques is recognized for delivering high quality community health care at a lower cost, with an emphasis on patient satisfaction. The hospital is clinically affiliated with Beth Israel Deaconess Medical Center (BIDMC), a Boston academic medical center and major teaching hospital of Harvard Medical School.
Offices: 25 Highland Ave, Newburyport, MA 01950, US
Based on 2428 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$120k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 15,698 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Yes — 1229 of the 15698 open customer service & support positions offer remote or hybrid work (424 remote, 805 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
