Brookline, Massachusetts, United States · On-site
$22/hr–$24/hr
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our missio…
Skills: Vital signs measurement, Patient documentation, Phlebotomy, Electronic health record (EHR), Medical terminology
Brookline, Massachusetts, United States · On-site
$22/hr–$24/hr
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our missio…
Skills: Vital signs measurement, Patient documentation, Phlebotomy, Electronic health records, Medical terminology
Boston, Massachusetts, United States · On-site
$22/hr–$24/hr
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As …
Skills: Vital signs measurement, Patient documentation, Medical terminology, Electronic health record (EHR), Specimen collection
Boston, Massachusetts, United States · On-site
$20/hr–$26/hr
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our missio…
Skills: Patient care, Vital signs monitoring, Medical terminology, Electronic medical records, Hygiene assistance
Natick, Massachusetts, United States · On-site
$15/hr–$18/hr
About usAnn Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they n…
Skills: Customer service, Styling, Product knowledge, Point-of-sale system, Communication
Boston, Massachusetts, United States · Remote OK
$150k–$185k/yr
California, US residents click here. The job details are as follows: Who We Are We are the first publicly-traded biotech or pharmaceutical company to take the form of a public benefit corporation. Our public benefit purp…
Skills: Market access, Field reimbursement, Provider engagement, Specialty pharmacy, Patient services
Rowley, Massachusetts, United States · On-site
$18/hr–$19/hr
Who we are Muddy Creek Animal Care Center is Hiring a Veterinary Receptionist! Position DetailsRole: Veterinary ReceptionistStatus: Full-timeSalary: $18 - $19.50 per hour based on experience Schedule: Flexible weekly sch…
Skills: Customer service, Communication, Interpersonal skills, Organizational skills, Multitasking
Northampton, Massachusetts, United States · On-site
$20/hr
Job DetailsJob Location: River Valley Co-op Northampton - Northampton, MA 01060Position Type: Part-timeSalary Range: $20.00 HourlyJob Shift: Open AvailabilityRiver Valley Co-op Our Mission: River Valley Co-op staff membe…
Skills: Customer service, Food preparation, Multitasking, Attention to detail, Food safety
Burlington, Massachusetts, United States · On-site
$6/hr–$30/hr
Now Hiring: Servers – Border Cafe Burlington Love great food, fast-paced shifts, and making guests feel at home? Border Cafe Burlington is looking for friendly, energetic servers to join our team! What You'll Do: -…
Skills: Customer service, Communication, Multitasking, Teamwork, Order taking
Boston, Massachusetts, United States · On-site
City, State:Boston, Massachusetts $20/hr Title: Guest Service Agent Location: City, State FLSA: Exempt/Non-Exempt Status: Part-time, full-time, seasonal, on-call. Reports to: Front Office Manager Pay Range: Enter hourly …
Skills: Customer service, Communication skills, Property management systems, Office software, Cash handling
Stoneham, Massachusetts, United States · On-site
$18/hr–$28/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Leadership, Customer service, Merchandising, Inventory management, Verbal communication
Waltham, Massachusetts, United States · On-site
$15/hr–$22/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Customer service, Cashiering, Inventory management, Retail operations, Communication
Harwich Port, Massachusetts, United States · On-site
$21/hr–$26/hr
Work Location: Harwich Port, Massachusetts, United States of America Hours: 40 Pay Details: $21.50 - $26.75 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportu…
Skills: Customer service, Cash handling, Banking transactions, Financial solutions, Lobby leadership
Boston, Massachusetts, United States · On-site
$22/hr–$27/hr
POSITION SUMMARY: The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/covera…
Skills: Customer service, Patient registration, Insurance verification, Appointment scheduling, Medical billing
Beverly, Massachusetts, United States · On-site
$26/hr–$36/hr
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Job Description: Patient Relations Specialist Be the Voice of the Patient Experience The Patient Relations …
Skills: Patient advocacy, Conflict resolution, Customer service, Communication, Analytical skills
Boston, Massachusetts, United States · On-site
$22/hr–$27/hr
POSITION SUMMARY: The incumbent is responsible for coordinating all the functions and activities related to patient access including, but not limited to: front end customer service, patient registration, insurance/covera…
Skills: Customer service, Patient registration, Insurance verification, Appointment scheduling, Medical billing
Boston, Massachusetts, United States · On-site
$18/hr–$26/hr
Site: The Brigham and Women's Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our missio…
Skills: Administrative support, Patient flow coordination, Electronic medical record, Medical terminology, Scheduling
Salem, Massachusetts, United States · On-site
$17/hr–$21/hr
Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As …
Skills: Patient transport, Medical equipment handling, Infection control, Safety protocols, Communication skills
Brookline, Massachusetts, United States · On-site
$16/hr–$20/hr
About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because fee…
Skills: Retail sales, Customer service, Coaching, Team leadership, Point-of-sale systems
Boston, Massachusetts, United States · On-site
$17/hr–$20/hr
Position Summary As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional netw…
Skills: Customer service, Sales, Multi-tasking, Service recovery, Verbal communication
Brookline, Massachusetts, United States • On-site
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The role involves supporting healthcare teams by performing clinical tasks such as taking vital signs, collecting specimens, and documenting patient information. Additionally, the position requires managing patient flow, scheduling appointments, and providing patient education under the direction of healthcare providers.
Candidates must have a high school diploma or equivalent and 1-2 years of direct medical assistant experience. Proficiency in electronic health records and strong interpersonal communication skills are essential for this position.
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Education
High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Basic Life Support [BLS Certification] - Data Conversion - Various Issuers preferred Certified Medical Assistant [National Certification] - Data Conversion - Various Issuers preferred
Experience
Direct MA experience or medical field work 1-2 years required
Knowledge, Skills and Abilities
- Strong interpersonal and communication skills are essential for success in this position.
- Ability to prioritize tasks in complex and busy environments.
- Accuracy and attention to detail.
- Comply with all local, state, and federal privacy and confidentiality rules and regulations.
- Ability to take vital signs and manual blood pressure, as well as collect blood samples and other specimens.
- Comprehensive knowledge of medical terminology, procedures, and protocols.
- Proficiency in electronic health record (EHR) systems and medical office software.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Managing one's own time and the time of others.
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Mass General Brigham is an integrated academic health care system, uniting great minds to solve the hardest problems in medicine for our communities and the world. Mass General Brigham connects a full continuum of care across a system of academic medical centers, community and specialty hospitals, a health insurance plan, physician networks, community health centers, home care, and long-term care services. Mass General Brigham is a nonprofit organization that is committed to patient care, research, teaching, and service to the community. In addition, Mass General Brigham is one of the nation’s leading biomedical research organizations and a principal teaching affiliate of Harvard Medical School.
Offices: 399 Revolution Dr, Somerville, Massachusetts 02145, US · 800 Boylston St, Boston, Massachusetts 02199, US
Based on 2428 listings with disclosed salaries, most customer service & support jobs in Massachusetts pay between $53k–$120k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 15,698 open customer service & support positions in Massachusetts listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Domino's, Mass General Brigham, Starbucks, Lowe's Companies, Inc., among others. Browse the listings above to see every active employer.
Yes — 1229 of the 15698 open customer service & support positions offer remote or hybrid work (424 remote, 805 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
