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Critical Care Transport Supply and Equipment Coordinator
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The Patient Concierge is responsible for managing the patient registration process, including greeting patients, collecting financial information, and scheduling appointments. They also maintain the reception area, manage medical records, and ensure compliance with HIPAA regulations.
Requirements
Candidates must have a high school diploma or equivalent and at least one year of general office experience, preferably in a healthcare setting. Proficiency in Microsoft Office, G-Suite, and strong organizational and communication skills are required.
Full job description
Description
Northwest Eyes, is a progressive ophthalmic medical and surgical practice, we are searching for a Patient Concierge to add to our team. Our Company is nationally recognized, with vast clinical experience in a wide variety of eye surgical services, advanced technology, and proven results. Our Company is committed to diversity, equity, and inclusion and believes that success requires an environment where colleagues are respected and valued.
Requirements
Provide a great patient experience by offering personalized service during the patient registration process, including greeting the patient, collecting and/or updating demographic and financial information, and collecting co-pays.
Provide excellent customer service in all interactions with patients and visitors, assist in the completion of various documents and patient paperwork, and effectively manage dynamic or escalated patient encounters.
Schedule all provider appointments. Ensure pre-certifications/ prior authorizations are received, and interpreters are obtained when necessary.
Collect and make changes for payments received, complete a receipt for the patient, and follow the appropriate paperwork to complete the transaction.
Maintain the cash records by comparing daily cash amounts against daily transactions to ensure that the records balance.
Maintain the general appearance of the waiting room or reception area; straighten magazines, chairs, and the coffee service area.
Maintain working knowledge of all office equipment, fax, copiers, phones, postage meter, etc. Maintain inventory, ordering, and stocking supplies.
Prepares and maintains electronic medical charts/records, forms, registration materials, and other related documents according to the company policies and procedures.
Assures compliance with all HIPAA regulations concerning the use, retrieval, storage, and sharing of medical records.
Track and order supplies as required.
Maintain flexibility and perform other duties as required.
Required Skills:
Basic math skills
Proficiency with Microsoft Office products, G-Suite, and Windows environment.
Willing to help in all areas, have the flexibility, and effectively work in a team environment.
Excellent verbal and written communication and interpersonal skills - for exemplary customer service.
Strong organization skills, attention to detail, and problem-solving are required to perform this role.
Demonstrated skills in problem-solving, time management, and adaptability to a changing environment.
Demonstrated ability to handle multiple tasks simultaneously.
Education and Experience:
High School diploma or equivalent.
One (1) year of general office experience, healthcare setting preferred.
Your vision is our focus.
Providing world-class eye care since 1984.
Industry
Medical Practices
Company size
2-10 employees
Headquarters
Arlington, Washington
LinkedIn followers
9
At Harman Eye Clinic and Edmonds Eye, MD, we have board-certified eye surgeons who provide the most advanced surgical techniques by using innovative, state-of-the art technology. Our staff and physicians complete continuing education and advanced training regularly in order to maintain best practices.
Offices: 903 Medical Center Dr, Arlington, Washington 98223, US
How many Administrative jobs are open in Seattle, WA right now?
There are currently 1,704 open administrative positions in Seattle, WA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Seattle, WA?
Companies currently hiring include UW Medicine, PROVIDENCE MEDICAL INSTITUTE, Low Income Housing Institute (LIHI), Amazon, DESC (Downtown Emergency Service Center), among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Seattle, WA?
Yes — 340 of the 1704 open administrative positions offer remote or hybrid work (71 remote, 269 hybrid).
How do I apply for Administrative jobs in Seattle, WA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.