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Other
high school
Paid National Holidays, Floating Holidays, Paid Time Off, Medical Insurance, Dental Insurance, Vision Insurance
Posted 5d ago
Apply by Aug 7
~40 hrs/week
Responsibilities
The Patient Access Coordinator manages front office activities, including patient scheduling, insurance verification, and handling co-payments. They ensure accurate documentation and maintain compliance with HIPAA regulations and company policies.
Requirements
Candidates must have a high school diploma and at least two to four years of customer service or administrative experience. Proficiency in medical office procedures and the ability to pass the Talent Bullseye assessment are required.
Full job description
Why Us?
With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.
Could This Be For You?
Provide the highest level of customer service to patients, fellow employees and referral sources through the coordination and administration of the “front office” activities. Accurately obtain all patient information and insurance information while ensuring compliance with relevant laws, regulations and established Company policies and compliance programs. Maintain excellent customer service relationships with patients and referral sources.
Your Impact
Provide the highest level of customer service is provided to patients, fellow employees and referral sources.
Provide counseling to patients advising them of their financial responsibility once benefits have been verified.
Obtain all co-payments and over-the counter cash when applicable. Complete cash receipts per guidelines.
Maintain accurate and complete patient files, ensuring compliance with Hanger Policies.
Ensure the privacy and security of protected health information per HIPAA rules.
Assist with patient follow-up as directed.
Assist with quality assurance to ensure patient satisfaction with Patient Care Center (PCC) services as necessary.
Comply with the system of internal controls to ensure proper handling of cash receipts, including billing system data entry and bank deposits.
Enter patient demographics and insurance verifications as appropriate.
Efficiently manage multiple phone lines.
Record written documentation that is clear, concise and accurate.
File all patient charts and other documentation, following established guidelines.
Coordinate scheduling of clinician schedules to ensure proper coverage of patient appointments and out-of-office calls.
Process and monitor referrals/authorizations/prescriptions to ensure complete and final information is received in a timely manner.
Perform other duties or special projects as assigned.
Minimum Qualifications
High school diploma or equivalent combination of education and experience required.
Be at minimum a good fit for the job, as determined by the Talent Bullseye assessment. Hanger will administer the Talent Bullseye as part of the selection process.
Preferred minimum two to four years of customer service, administrative, or related experience required. Experience in a receptionist position or experience with medical front office procedures preferred.
A minimum score of 70 on the Talent Bullseye assessment completed as part of Hanger’s selection process is required.
Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures.
Additional Success Factors
Strong interpersonal, oral (including telephone) and written communication skills.
Ability to key 30 words per minute with accuracy required.
Ability to work with handicapped individuals.
Understanding of Alpha filing system.
Understanding of medical reimbursement and terminology and an understanding of front office (receptionist) duties preferred.
Ability to use a computer, including Windows-based software and e-mail.
Ability to use all necessary office equipment, facsimile machines, calculator, postage machine, copier, etc.
Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.
Keep the patient at the center of everything that you do, building lifelong trust.
Foster open collaboration and constructive dialogue with everyone around you.
Continuously innovate new solutions, influencing and responding to change.
Focus on superior outcomes, and calibrate work processes for outstanding results.
Our Investment in You
Competitive Compensation Packages
8 Paid National Holidays & 4 additional Floating Holidays
PTO that includes Vacation and Sick time
Medical, Dental, and Vision Benefits
401k Savings and Retirement Plan
Paid Parental Bonding Leave for New Parents
Flexible Work Schedules and Part-time Opportunities
Generous Employee Referral Bonus Program
Mentorship Programs- Mentor and Mentee
Student Loan Repayment Assistance by Location
Relocation Assistance
Regional & National traveling CPO/CO/CP opportunities
Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest
Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.
Hanger Inc is a consumer goods company based out of 300 W 6Th St, Austin, TX, United States. At Hanger Clinic, we care for our patients like family, working together to deliver the best possible orthotic and prosthetic outcomes. With more than 875 locations across the country, we create customized solutions for people of all ages, including state-of-the-art prostheses, braces, cranial helmets, and other devices designed to increase the mobility and function of each person we serve.
Offices: 300 W 6Th St, Austin, TX 78701, US · 691 Blue Hills Ave, Hartford, Connecticut 06112, US
How many Administrative jobs are open in Overland Park, KS right now?
There are currently 375 open administrative positions in Overland Park, KS listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Overland Park, KS?
Companies currently hiring include Lockton, The University of Kansas Health System, AssistRx, Johnson County Community College, Saint Luke's, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Overland Park, KS?
Yes — 54 of the 375 open administrative positions offer remote or hybrid work (9 remote, 45 hybrid).
How do I apply for Administrative jobs in Overland Park, KS?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.