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Full-time
bachelor degree
Posted 30d ago
Apply by Jul 13
~40 hrs/week
Responsibilities
The role involves coordinating retirement solutions by managing digital platforms, handling member communications, and validating operational data. You will collaborate with UK and Krakow teams to ensure service level agreements are met and process improvements are implemented.
Requirements
Candidates need a university degree or equivalent experience and C1 level English proficiency for meetings and negotiations. Intermediate Excel skills and strong attention to detail are required for processing insurance data.
Full job description
As part of the team, you will work closely with UK colleagues to provide comprehensive support in coordinating retirement solutions for our clients. Our main activities include managing digital platforms, handling member communications, analyzing process data, and preparing reports that help advise key decisions.
In this role, you will be responsible for coordinating, validating, and verifying operational data, as well as directly collaborating with UK teams to ensure the highest quality of service and effective delivery of solutions.
Our office is located in Krakow, and for this position we offer flexibility with a hybrid working arrangement.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
You’ll play a key role in supporting our retirement solutions by ensuring operational excellence and effective governance. Your day-to-day responsibilities will include:
Delivering high-quality support to stakeholders and members, ensuring service level agreements are met
Handling document systems, digital platforms, and member communications
Responding to queries, handling ad-hoc requests, and proactively identifying and intensifying risks
Supporting financial processes and providing operational assistance to internal teams
Collaborating with colleagues across Krakow and the UK, sharing knowledge, and driving process improvements
How this opportunity is different
This is more than an operations role—it's your chance to build the future of retirement solutions with a global leader. You’ll work closely with experienced teams in Krakow and the UK, receive ongoing support and feedback, and have the freedom to suggest and implement innovative changes. We value your expertise and ideas, and you’ll be empowered to make a real difference for our clients and your colleagues.
Skills and experience that will lead to success
University degree or equivalent work experience
Exceptional English interpersonal skills (C1 level), able to lead meetings and negotiate effectively
Outstanding time management and organizational abilities
Good Excel skills – at least at an intermediate level because it's a key working tool for processing insurance data.
Attention to details - you need to be able to keep track of lots of data and enjoy working at a fast pace
#LI-KB5
#LI-Hybrid
#healthandemployeebenefitssolutions
2580460
Related keywords
Retirement SolutionsClient Service DeliveryOperational ExcellenceGovernanceService Level AgreementsInsurance DataDigital PlatformsData AnalysisStakeholder SupportBenefits Service Delivery
We exist to shape decisions for the better — to protect and enrich the lives of people around the world. Through actionable analytic insight, globally integrated Risk Capital and Human Capital expertise, and locally relevant solutions, our colleagues provide clients in over 120 countries with the clarity and confidence to make better risk and people decisions that help protect and grow their businesses.
Offices: 122 Leadenhall Street, London, EC3V 4AN, GB · 200 East Randolph St., Chicago, IL 60601, US · 201 Kent St, Sydney, NSW 2000, AU · 1650 Market St, Philadelphia, PA 19103, US · Noida, UP 201303, IN
professional servicesaviationenergyenvironmentalpowerrisk managementinsuranceactuarial & analyticsbrokeragecrisis management
How many Administrative jobs are open in Krakow, Poland right now?
There are currently 331 open administrative positions in Krakow, Poland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Krakow, Poland?
Companies currently hiring include Aon, Capgemini, Brown Brothers Harriman, Ecolab, Hitachi Energy, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Krakow, Poland?
Yes — 244 of the 331 open administrative positions offer remote or hybrid work (19 remote, 225 hybrid).
How do I apply for Administrative jobs in Krakow, Poland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.