Job Description Service Improvement Leads Full time / Hybrid Cracow, Poland Why join Rolls-Royce? At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always b…
Skills: Lean Six Sigma, Source to Pay, Operational Excellence, Continuous Improvement, Data Analysis
Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex chal…
Communications Manager, Eastern Europe and Mediterranean (he/she)
Sofia, Sofia-City, Bulgaria · On-site
Senior
Are you passionate about communication, have experience from working in a global, matrix organization, and look for an opportunity to work in a world leading company with colleagues across 16 countries in Eastern Europe …
Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex chal…
Krakow, Lesser Poland Voivodeship, Poland · Remote OK
Senior$5.2B raised
Would you like to work with cutting-edge Web and API security technology? Would you like to protect the digital experiences of millions? Join our prestigious Professional Services team Our Professional Services team work…
Skills: API Security, Technical Project Management, Cloud Service Deployment, HTTP, DNS
Company Description InPost has revolutionised e-commerce parcel delivery in Poland and is now one of Europe’s leading out-of-home (OOH) e-commerce enablement platforms. Founded in 1999 by Rafał Brzoska, InPost provides d…
Company Description More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happin…
Skills: Demand Forecasting, Statistical Modeling, SQL, MS Excel, MS PowerPoint
Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world’s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backb…
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum…
Skills: Service Integration & Management, ITIL Framework, SIAM Principles, Multi-supplier Service Models, Stakeholder Management
At the heart of our organisation is a commitment to delivering innovative, high-quality outcomes that create lasting value for our customers and partners. We foster a collaborative culture grounded in continuous improvem…
Overview Distributor Compliance Advisor with Spanish or Italian Puszkarska 7MKraków 30-644Poland About the role:This role is part of the Member Business Practices & Compliance team and focuses on ensuring that Herbalife …
Skills: Compliance Monitoring, Case Management, Analytical Thinking, Problem Solving, Spanish Fluency
At the heart of our organisation is a commitment to delivering innovative, high-quality outcomes that create lasting value for our customers and partners. We foster a collaborative culture grounded in accountability, con…
dostępne lokalizacje miejsca pracy: Kraków, ul. Fabryczna lub Katowice, ul. Żelazna lub Warszawa, ul. Żubra / praca zdalna lub hybydowa / umowa o pracę W naszym zespole będziesz odpowiadać za: Budowanie partnerstwa HR z …
Skills: HR Business Partnering, Labor Law, Recruitment, AI Tools, MS Excel
Krakow, Lesser Poland Voivodeship, Poland · Remote OK
Senior+$3M raised
As the Director of Technical Services, you will be responsible for the strategy and execution of technical services by employees of the Services Department in various FreeBalance Customer locations throughout Europe, the…
Skills: Technical Strategy, Project Management, Data Migration, Team Management, System Deployment
Job Description: Experience Design Strategist (AI-Enabled Change) About the Role As a Experience Design Strategist embedded in People & Communities (P&C) change initiatives, you design how people build the knowledge, ski…
Ready to take on meaningful challenges and shape the next generation of mobility? Joining OPmobility means stepping into a global group with a purpose to keep people and goods moving safely, smarter, and sustainably ever…
Sr. Associate - R&C - Financial Crime & Risk Management Ready to turn bold ideas into real-world impact? At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesse…
Krakow, Lesser Poland Voivodeship, Poland · Remote OK
Senior
GT was founded in 2019 by a former Apple, Nest, and Google executive. GT’s mission is to connect the world’s best talent with product careers offered by high-growth companies in the UK, USA, Canada, Germany, and the Neth…
Entity Description Air Liquide Engineering & Construction builds the Group’s production units (mainly air gas separation and hydrogen production units) and provides external customers with efficient, sustainable, customi…
Skills: Product Management, AVEVA E3D, AVEVA Diagrams, EPC Plant Design, Digital Product Strategy
Krakow, Lesser Poland Voivodeship, Poland · Remote OK
Entry level
Accelerator 365 is part of Reply, a global technology group of over 16,000 specialists working across cutting-edge digital, cloud, and AI solutions. Within that network, we’re a focused, ambitious team building a suite o…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
bachelor degree, professional certificate
Annual Bonus, Private Healthcare, Group Life Insurance, Glasses and Contact Lenses Subsidy, Extra-curricular Activities Subsidy, Multisport Card
Posted 1d ago
Apply by Jul 11
~40 hrs/week
Responsibilities
Lead service improvement initiatives across Source to Pay and procurement operations to drive operational excellence and efficiency. Focus on process optimization, digital enablement, and improving supplier and stakeholder experiences through structured governance.
Requirements
Requires 5+ years of experience in Operational Excellence or Procurement Operations with a mandatory Lean Six Sigma Green Belt. A Bachelor's degree in Business, Supply Chain, or a related field is required.
Full job description
Job Description
Service Improvement Leads
Full time / Hybrid
Cracow, Poland
Why join Rolls-Royce?
At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.
Rolls-Royce Global Capability Centre, launched in March 2025 in Krakow, represents an exciting new chapter in the growth of Rolls-Royce Group Business Services (GBS).
Our Centre is here to support global operations and employee services and is already becoming known for improving operational efficiency and strengthening our global business processes. With a fast growing team, it delivers exceptional services across Finance, Procurement, HR, Data Analytics, Project Management and Service Management.
By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.
Role Purpose:
You will lead service improvement initiatives across Operations, including Source-to-Pay (S2P),Order-to-Cash (O2C) or Hire-to-Retire (H2R), as well as enterprise-wide operational support processes within Global Business Services (GBS). You will drive operational excellence by enhancing supplier and employee experience, optimising end-to-end processes, and advancing digital enablement initiatives. Your focus will be on improving service reliability, strengthening compliance, and increasing overall efficiency.
Act as the embedded Service Improvement Lead supporting Procurement Operations and enterprise support functions through structured continuous improvement delivery and governance.
Scope of Responsibility
Responsible for improvement delivery across:
Source to Pay (S2P)
Order to Cash (O2C)
Procurement Operations
Supplier onboarding and maintenance
Purchasing support
Contract administration support
What You will be doing:
Continuous Improvement Execution
Lead improvement initiatives across Procurement and enterprise support operations.
Apply Lean Six Sigma tools to improve process efficiency, reduce cycle times, and eliminate non-value-added activities.
Conduct data analysis, root cause assessments, and process maturity reviews.
Support standardisation and harmonisation initiatives across regions and business units.
Service Management Integration
Translate operational KPIs, SLAs, XLAs, audit findings, and stakeholder feedback into improvement initiatives.
Support service reviews with actionable insights and improvement recommendations.
Maintain structured improvement roadmaps and initiative tracking.
Supplier and Customer Experience
Improve supplier and stakeholder experience across operational touchpoints.
Reduce operational friction, delays, and rework within procurement support processes.
Drive simplification and transparency across service interactions.
Automation and Digital Optimisation
Identify automation and digitisation opportunities across workflows and transactional operations.
Partner with Digital and Automation teams to support implementation of:
workflow automation
self-service capabilities
intelligent process automation
analytics solutions
Support operational readiness and value realisation activities.
Governance and Benefit Realisation
Define measurable initiative outcomes and track realised value.
Maintain accurate portfolio reporting and governance updates.
Position qualifications and required experience:
5+ years in Operational Excellence, Continuous Improvement, Procurement Operations, or Shared Services environments.
Experience supporting Source to Pay or enterprise operational processes.
Strong analytical and problem-solving capability.
Experience working with automation and workflow technologies.
Proven ability to lead cross-functional improvement initiatives.
Education and Certifications
Bachelor’s degree in Business, Supply Chain, Operations, or related discipline.
Lean Six Sigma Green Belt required; Black Belt preferred.
Procurement or Supply Chain certifications advantageous.
ITIL and Project Management certifications desirable
What do we offer:
Annual bonus based on financial results and employee performance evaluation.
Employer financed private healthcare at LuxMed for employees. Additional packages can be purchased.
Group life insurance
Subsidy for glasses/contact lenses worn for work, up to the amount of PLN 600 gross, every two years
Subsidy for extra-curricular activities within the cafeteria system on the myBenefit platform/subsidy for Multisport cards, up to the amount of PLN 100 gross per month
Internet and electricity allowance for remote work, in the amount of PLN 100 gross per month
Increased funding for the Employee Capital Plans (PPK) program; Rolls-Royce Sp. z o.o. contributes 3% to this program
Additional vacation days based on length of service
Hybrid work model (min. 2 days from office)
Flexible start time between 7:00 AM and 9:00 AM
Work in a modern office located in the Krakow center – the Unity Tower (ul. Lubomirskiego 20)
Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls-Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.
Rolls-Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.
Please note that all applicants will be subject to Poland right-to- work check as part of the recruitment process
#LI-DS2
Job Category
Business Improvement
Posting Date
27 Jun 2026; 00:06
Related keywords
Source to PayS2PLean Six SigmaGreen BeltBlack BeltITILProject ManagementProcurementSupply ChainOperational ExcellenceContinuous ImprovementShared ServicesAutomationDigital OptimisationKPISLA
We're a force for progress: powering, protecting and connecting people everywhere.
Industry
Industrial Machinery Manufacturing
Company size
10,001+ employees
Headquarters
London, England
LinkedIn followers
1,898,683
Total funding
$350M
At Rolls-Royce, we're a force for progress: powering, protecting and connecting people everywhere.
We’ve been at the forefront of innovation for more than a hundred years. Our engineering excellence is the power behind some of the most critical technologies used in the air, at sea and on land.
Offices: 90 York Way, London, England N1 9FX, GB · PO Box 31, Derby, DE24 8BJ, GB · PO Box 420, Indianapolis, Indiana 46206-0420, US · Eschenweg 11, Dahlewitz, 15827 Blankenfelde-Mahlow, Germany, DE · Airport Road, Abu Dhabi, Abu Dhabi, AE
Civil AerospaceDefence AerospaceServicesand Power SystemsMachinery ManufacturingInformation TechnologyLogisticsIndustrial ManufacturingMechanical EngineeringAutomotive
How many Management & Leadership jobs are open in Krakow, Poland right now?
There are currently 248 open management & leadership positions in Krakow, Poland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Management & Leadership roles in Krakow, Poland?
Companies currently hiring include State Street, Software Mind, Capgemini, Genpact, Westinghouse Electric Company, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Management & Leadership jobs in Krakow, Poland?
Yes — 183 of the 248 open management & leadership positions offer remote or hybrid work (34 remote, 149 hybrid).
How do I apply for Management & Leadership jobs in Krakow, Poland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.