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Full-time
Paid family leave, Flexible working patterns, Bonus scheme, Discounted rates for overnight stays, Refer and earn scheme, Cycle to work scheme
Posted 6d ago
~40 hrs/week
Responsibilities
The Operations Manager will support the General Manager in overseeing all aspects of the aparthotel, including front office, housekeeping, maintenance, and revenue management. They are responsible for managing and motivating the team while ensuring compliance with quality standards, health and safety regulations, and budgetary constraints.
Requirements
The ideal candidate should have 5+ years of relevant experience, including previous people management and front office or housekeeping experience. Strong adaptability and local market knowledge are preferred to effectively handle operational demands and guest feedback.
Full job description
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller.
Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of.
We’re now hiring an Operations Manager, in our very busy 246 key Aparthotel on Francis st, Dublin. This role has arisen due to an internal promotion.
Benefits:
Paid family leave (>1 year of service)
Flexible working patterns
Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals
Discounted rates for overnight stays for you, your family and friends
Refer and earn scheme - earn up to £/€550
Cycle to work scheme- to support a healthy lifestyle and our planet
Education Support to help you foster new skills
Volunteer days: 2 paid volunteer days per year
Support for you and your family when you need it with our Employee Assistance Program (EAP)
We would love you to have:
5+ years relevant experience is preferred, along with previous people management and Front Office or Housekeeping experience
Local market knowledge is preferred
Adaptability: Ability to respond quickly to feedback, guest needs, and operational demands.
What you can do for us:
Supporting the General Manager in all aspects of running the aparthotel including front office, housekeeping, maintenance, revenue and sales.
Monitor and action feedback received through guest satisfaction surveys, 3rd party websites and from clients during and after their stay and resolve any client disputes and complaints in a professional manner and within guidelines issued.
Ensure that all departments operate within the quality standards set out in the SOPs, monitoring and taking action to any feedback within a timely manner
Work in cooperation with other departments, developing and maintaining good working relationships with colleagues, ensuring that there is regular communication and collaboration across the entire team
Ability to take on project work and ad hoc duties as requested by the General Manager and Head Office function.
Produce forecasts for revenues and costs and monitor that these are maintained within budgetary constraints and communicate to the General Manager any shortcomings as soon as possible
Manage and motivate a team of direct reports on a daily basis.
Ensure the hotel complies with all legislation and Staycity Group requirements in regard to H&S and employment law.
Dublin-based, privately-owned Staycity Group was co-founded in Dublin in 2004 by CEO Tom Walsh and has since grown to become one of Europe’s leading aparthotel operators. The properties, which operate under the Staycity Aparthotels and the premium Wilde Aparthotels brands, appeal to business and leisure travellers. Offering central city locations, well-equipped, design-led apartments, fantastic customer service and facilities that include a guest laundry, gym, lounge, café and 24-hour reception.
Staycity currently operates more than 30 aparthotels across its Staycity and Wilde brands with the total estate, including signed pipeline, at 10,000 keys. Over the past 18 months the company has opened a record 12 new sites across Germany, France, Ireland and the UK. A further six aparthotels are scheduled to open through 2024/25 which will take Staycity into Amsterdam, Cambridge, Munich, Lisbon and Porto for the first time.
In 2023 Staycity Group was awarded the acclaimed Best Operator (201+ units) in the annual Serviced Apartment Awards and winner of the Operations & Guest Services Team of the Year at the ASAP Awards, while CEO Tom Walsh was voted winner in the International category of the prestigious EY Entrepreneur Of The Year programme!
How many Administrative jobs are open in Dublin, Ireland right now?
There are currently 428 open administrative positions in Dublin, Ireland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in Dublin, Ireland?
Companies currently hiring include JLL, Aramark Healthcare+, Davy, Grant Thornton (US), ICON plc, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in Dublin, Ireland?
Yes — 180 of the 428 open administrative positions offer remote or hybrid work (7 remote, 173 hybrid).
How do I apply for Administrative jobs in Dublin, Ireland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.