Marseille, Provence-Alpes-Cote d'Azur, France · On-site
Staycity est une marque d’appart’hôtels urbains qui allie la liberté de vivre en appartement à la qualité et la régularité d’un séjour à l’hôtel. Implantés dans les plus grandes villes européennes telles que Dublin, Lond…
Skills: Communication, Interpersonal Skills, Customer Service, Organization, Attention To Detail
Lyon, Auvergne-Rhône-Alpes, France · On-site
Staycity est une marque d’appart’hôtels urbains qui allie la liberté de vivre en appartement à la qualité et la régularité d’un séjour à l’hôtel. Implantés dans les plus grandes villes européennes telles que Dublin, Lond…
Skills: Preventive Maintenance, Corrective Maintenance, Safety Regulations, Facility Management, Inventory Management
Porto, Portugal · Hybrid
Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstop…
Skills: Hotel Sales, Property Account Management, New Business Generation, Corporate Business Travel, Group And Extended Stay Segments
Liverpool, England, United Kingdom · On-site
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provid…
Skills: Housekeeping, Hygiene Standards, Adaptability, Attention To Detail, Operational Adherence
Cambridge, England, United Kingdom · On-site
Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstop…
Skills: Guest Services, Customer Service, Communication, Teamwork, Mixology
Edinburgh, Scotland, United Kingdom · On-site
Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstop…
Skills: Front Office Operations, Food & Beverage Service, Guest Relations, Team Leadership, Complaints Management
On-site
Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstop…
Skills: Maintenance Management, Safety And Health Regulations, Budgeting, Preventive Maintenance, Team Leadership
Lisbon, Portugal · On-site
Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstop…
Skills: Front Office Management, Guest Relations, Conflict Resolution, Payment Verification, Health and Safety Management
London, England, United Kingdom · On-site
Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstop…
Skills: Planned Maintenance, Reactive Maintenance, Safety Checks, Preventive Maintenance, Curative Maintenance
London, England, United Kingdom · On-site
Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstop…
Skills: Front Office Operations, Guest Relations, F&B Management, Team Leadership, Complaints Management
London, England, United Kingdom · On-site
Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstop…
Skills: Housekeeping, Hygiene Standards, Adaptability, Standard Operating Procedures (SOPs), Customer Service
London, England, United Kingdom · On-site
Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstop…
Skills: Housekeeping Management, Budget Management, Quality Inspections, Inventory Control, Standard Operating Procedures
London, England, United Kingdom · On-site
Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstop…
Skills: Guest Services, Customer Service, Communication, Teamwork, Mixology
Liverpool, England, United Kingdom · On-site
Night Reception Team Leader - 30-37.5 hours per week £14.00 per hour Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top…
Skills: Communication, Interpersonal Skills, Guest Relations, Team Leadership, Opera PMS
London, England, United Kingdom · On-site
Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstop…
Skills: Front Office Management, Guest Relations, Conflict Resolution, Payment Verification, Health And Safety Management
Frankfurt, Hesse, Germany · On-site
Staycity ist eine urbane Aparthotel-Marke, die die Freiheit eines eigenen Apartments mit dem Komfort eines Hotels verbindet. In europäischen Top-Städten wie Dublin, London, Paris und Berlin bieten wir unseren Gästen ein …
Skills: Rooms Division Management, Front Office Leadership, Guest Complaint Management, Recruiting, Employee Development
Ireland, England, United Kingdom · Hybrid
Position: Chief of Staff Location: Dublin (Hybrid) Reports to: CEO Company: Staycity Group Type: Full-time | Permanent About Staycity Group Staycity Group is one of Europe’s leading aparthotel operators, offering modern,…
Skills: Strategic Planning, Cross-functional Leadership, Executive Support, Project Oversight, Analytical Thinking
London, England, United Kingdom · On-site
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provid…
Skills: Housekeeping, Hygiene Standards, Adaptability, Attention To Detail, Operational Adherence
London, England, United Kingdom · On-site
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provid…
Skills: Team Management, Housekeeping Operations, Attention To Detail, Self-Organization, Staff Training
Greater London, England, United Kingdom · On-site
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provid…
Skills: Team Management, Front Desk Operations, Opera PMS, Conflict Resolution, Guest Relations
Marseille, Provence-Alpes-Cote d'Azur, France • On-site
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Act as a brand ambassador to provide an exceptional guest experience through professional communication and a positive attitude. Manage guest interactions and organizational tasks to exceed customer expectations and maintain a welcoming atmosphere.
Excellent communication and interpersonal skills are required for this role. Previous experience in a similar establishment or proficiency with Opera software is considered an asset but is not mandatory as training is provided.
Staycity est une marque d’appart’hôtels urbains qui allie la liberté de vivre en appartement à la qualité et la régularité d’un séjour à l’hôtel. Implantés dans les plus grandes villes européennes telles que Dublin, Londres, Paris et Édimbourg, nous offrons le confort d’un chez-soi dans des emplacements urbains privilégiés, idéaux pour les voyageurs modernes.
Notre mission est d’aider nos hôtes à découvrir la ville à leur rythme, en alliant indépendance et hospitalité pour chaque séjour. Nous sommes une équipe de personnes dynamiques, réfléchies, créatives, et passionnées par l’hospitalité, qui s’engagent à offrir une expérience client exceptionnelle et à créer une culture dont nous sommes fiers.
Nous recrutons actuellement un(e) réceptionniste pour contribuer à façonner l’expérience client chez Staycity.
Avantages :
Horaires de travail flexibles
Système de primes récompensant les employés les plus performants, basé sur nos valeurs fondamentales et selon les objectifs individuels de chaque établissement
Tarifs réduits pour vos nuitées, celles de votre famille et de vos amis
Programme de recommandation : gagnez jusqu’à 550 €
Formations pour vous aider à acquérir de nouvelles compétences
Jours de bénévolat : 2 jours de bénévolat rémunérés par an
EAP : aide pour vous et votre famille lorsque vous en avez besoin grâce à notre programme d’aide aux employés (Employee Assistance Program EAP)
Nous aimerions que vous ayez :
Une expérience préalable dans un établissement similaire est un atout, mais n’est pas indispensable, car une formation complète vous sera dispensée.
Une expérience préalable de l’utilisation d’Opera est un atout, mais n’est pas indispensable, car une formation complète vous sera dispensée.
D’excellentes compétences en communication et en relations interpersonnelles sont requises pour ce poste.
Ce que vous pouvez faire pour nous :
Devenir ambassadeur de la marque : Assumer votre rôle avec joie, passion et enthousiasme, car vous représentez Staycity Group.
Faire bonne impression auprès de tous nos clients : Être assuré et avoir une excellente communication est essentiel pour laisser une impression durable.
Surprendre positivement nos clients : Faire preuve d’attention aux détails et d’excellentes compétences organisationnelles pour ravir nos clients.
Aller au-delà des attentes des clients et de l’équipe : Créer des fans inconditionnels en dépassant toujours les attentes des clients et de l’équipe.
Avoir une attitude positive : Rayonner de positivité et contribuer à créer un lieu de travail et une équipe dynamique.
Être aimable et traiter tout le monde avec respect : Vous efforcer de créer une atmosphère bienveillante et de respect mutuel entre collègues et clients.
Rejoignez-nous et participez à cette aventure.
Europe's leading Aparthotel operator
Dublin-based, privately-owned Staycity Group was co-founded in Dublin in 2004 by CEO Tom Walsh and has since grown to become one of Europe’s leading aparthotel operators. The properties, which operate under the Staycity Aparthotels and the premium Wilde Aparthotels brands, appeal to business and leisure travellers. Offering central city locations, well-equipped, design-led apartments, fantastic customer service and facilities that include a guest laundry, gym, lounge, café and 24-hour reception. Staycity currently operates more than 30 aparthotels across its Staycity and Wilde brands with the total estate, including signed pipeline, at 10,000 keys. Over the past 18 months the company has opened a record 12 new sites across Germany, France, Ireland and the UK. A further six aparthotels are scheduled to open through 2024/25 which will take Staycity into Amsterdam, Cambridge, Munich, Lisbon and Porto for the first time. In 2023 Staycity Group was awarded the acclaimed Best Operator (201+ units) in the annual Serviced Apartment Awards and winner of the Operations & Guest Services Team of the Year at the ASAP Awards, while CEO Tom Walsh was voted winner in the International category of the prestigious EY Entrepreneur Of The Year programme!
Offices: Mission Hall,, 11 Mill Street, Dublin 8, Dublin , Leinster D08 E30R, IE
Europe's leading Aparthotel operator
Dublin-based, privately-owned Staycity Group was co-founded in Dublin in 2004 by CEO Tom Walsh and has since grown to become one of Europe’s leading aparthotel operators. The properties, which operate under the Staycity Aparthotels and the premium Wilde Aparthotels brands, appeal to business and leisure travellers. Offering central city locations, well-equipped, design-led apartments, fantastic customer service and facilities that include a guest laundry, gym, lounge, café and 24-hour reception. Staycity currently operates more than 30 aparthotels across its Staycity and Wilde brands with the total estate, including signed pipeline, at 10,000 keys. Over the past 18 months the company has opened a record 12 new sites across Germany, France, Ireland and the UK. A further six aparthotels are scheduled to open through 2024/25 which will take Staycity into Amsterdam, Cambridge, Munich, Lisbon and Porto for the first time. In 2023 Staycity Group was awarded the acclaimed Best Operator (201+ units) in the annual Serviced Apartment Awards and winner of the Operations & Guest Services Team of the Year at the ASAP Awards, while CEO Tom Walsh was voted winner in the International category of the prestigious EY Entrepreneur Of The Year programme!
Offices: Mission Hall,, 11 Mill Street, Dublin 8, Dublin , Leinster D08 E30R, IE
