Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provid…
Development Manager, Iberia Location: Madrid, Spain Reporting to: Director of Development (Head of Iberia) At Staycity Group, we bring together two leading aparthotel brands, Staycity Aparthotels and Wilde Aparthotels, u…
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provid…
Staycity ist eine urbane Aparthotel-Marke, die die Freiheit eines eigenen Apartments mit dem Komfort eines Hotels verbindet. In europäischen Top-Städten wie Dublin, London, Paris und Berlin bieten wir unseren Gästen ein …
Skills: Guest Relations, Food and Beverage Service, Billing and Accounting, German Language, English Language
Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstop…
Skills: People Management, Front Office Management, Housekeeping Management, R&B Management, Budgeting
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provid…
Skills: Communication, Interpersonal Skills, Guest Relations, Opera PMS, Hospitality Management
Position: Chief Creative Officer Location: Dublin / London (with European travel) Reports to: CEO Company: Staycity Group Type: Full-time | Permanent About Staycity Group Staycity Group is one of Europe's leading apartho…
At Staycity Group, we bring together two leading aparthotel brands — Staycity Aparthotels and Wilde Aparthotels — united by a shared commitment to modern, flexible hospitality. Across our properties and support teams, ou…
Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstop…
Skills: Front Office Operations, Guest Relations, F&B Management, Team Leadership, Complaints Management
At Staycity Group, we bring together two leading aparthotel brands — Staycity Aparthotels and Wilde Aparthotels — united by a shared commitment to modern, flexible hospitality. Across our properties and support teams, ou…
At Staycity Group, we bring together two leading aparthotel brands — Staycity Aparthotels and Wilde Aparthotels — united by a shared commitment to modern, flexible hospitality. Across our properties and support teams, ou…
Skills: Revenue Management, Data Analysis, Microsoft Excel, Power BI, OPERA PMS
Wilde is a thriving and rapidly expanding Aparthotel operator, making waves across the heart of European cities like London, Berlin, Edinburgh, Lisbon, Vienna and soon to be Porto, Amsterdam, and many more. At Wilde, we'…
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provid…
Skills: Leadership, Hospitality management, Revenue management, Strategic planning, Team management
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provid…
Skills: Leadership, Hospitality management, Revenue management, Strategic planning, Team management
Staycity ist eine urbane Aparthotel-Marke, die die Freiheit eines eigenen Apartments mit dem Komfort eines Hotels verbindet. In europäischen Top-Städten wie Dublin, London, Paris und Berlin bieten wir unseren Gästen ein …
Skills: Cooking, Breakfast Preparation, Buffet Management, HACCP, Mise en Place
Staycity ist eine urbane Aparthotel-Marke, die die Freiheit eines eigenen Apartments mit dem Komfort eines Hotels verbindet. In europäischen Top-Städten wie Dublin, London, Paris und Berlin bieten wir unseren Gästen ein …
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provid…
Skills: People Management, Front Office Management, Housekeeping Management, Revenue Management, Sales
At Staycity Group, we bring together two leading aparthotel brands — Staycity Aparthotels and Wilde Aparthotels — united by a shared commitment to modern, flexible hospitality. Across our properties and support teams, ou…
Skills: French Fluency, English Fluency, B2C Marketing, Brand Management, Content Strategy
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provid…
Skills: Communication, Interpersonal Skills, Customer Service, Organization, Opera PMS
Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstop…
Skills: Guest Services, Night Auditing, Customer Service, Communication, Teamwork
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Full-time
Bonus scheme, Discounted overnight stays, Refer and earn scheme, Education support, Paid volunteer days, Employee Assistance Program (EAP)
Posted 22d ago
~40 hrs/week
Responsibilities
Oversee operational and financial performance across multiple hotels in Germany and Poland, ensuring exceptional guest experiences. Lead F&B operations, new property openings, and collaborate with cross-functional teams to drive brand value and profitability.
Requirements
Requires at least 5 years of multi-property leadership experience in hospitality with a strong background in F&B and corporate leadership. Must be fluent in German and possess proven strategic vision and financial acumen.
Full job description
Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots — ideal for the modern traveller.
Our mission is to help guests experience the city on their own terms — combining independence and hospitality in every stay. We’re a team of doers, thinkers, and hospitality lovers, committed to delivering standout guest experiences and building a culture we’re proud of.
We are now seeking to hire a Regional Operations Director for Staycity, covering our Staycity Germany locations, and our exciting 2027 opening in Warsaw, Poland. You will oversee all operational aspects across both hotels, ensuring exceptional guest experiences and strong financial performance. This role requires strategic leadership, proactive problem-solving, and a steadfast commitment to maintaining high standards across all areas of operation. This role will ideally be based from Germany, and will involve frequent travel.
Benefits:
Bonus scheme that rewards high performers;- based on our core values and tied to individual property goals
Discounted rates for overnight stays for you, and your family and friends
Refer and earn scheme – earn up to £/€550
Education Support to help you foster new skills
Volunteer days: 2 paid volunteer days per year
EAP: Support for you and your family when you need it with our Employee Assistance Program (EAP)
We would love you to have:
Experience: At least 5 years of multi-property leadership experience as a Regional Operations Director, with a proven track record of operational success and fostering growth in a hospitality-focused organization.
Career Background: A blend of corporate experience in early career stages and entrepreneurial leadership in independent restaurants, bars, and event operations, showcasing adaptability and innovation.
F&B Expertise: Extensive experience managing high-profile F&B programs, including concept development for restaurants and bars, culinary excellence, and large-scale event execution.
Market Knowledge: Comprehensive understanding of European hospitality markets, with fluency or native-level proficiency in German.
Financial Acumen: Demonstrated success in exceeding financial targets and driving operational efficiency across diverse hospitality functions, particularly in F&B profitability.
Leadership Skills: Strong leadership and communication abilities, capable of inspiring teams, driving engagement, and fostering cross-departmental collaboration.
Innovative Mindset: A solutions-focused approach with a passion for innovation, exceptional attention to detail, and a commitment to delivering world-class guest experiences.
Strategic Vision: Proficiency in strategic planning, operational oversight, and financial management, with the ability to adapt to dynamic business environments.
Creativity & Vision: A visionary mindset that challenges conventional thinking, supports creativity, and delivers unique, market-leading F&B concepts.
Change Management: Experience in mentoring teams through growth, managing transitions, and maintaining performance during periods of change.
What you can do for us:
Leadership & Culture: Partner with General Managers and local leaders to align with Staycity’s vision, fostering a cohesive, high-performing culture across all properties.
Financial Performance: Develop comprehensive budgets, forecast performance accurately, and implement strategies to exceed revenue and profitability targets.
F&B Excellence: Oversee diverse F&B operations, including high-volume restaurants, bars, and event spaces, ensuring exceptional guest experiences, innovative offerings, and operational efficiency.
Cross-Functional Collaboration: Work with sales, marketing, finance, F&B, and HR teams to enhance brand value, promote customer loyalty, and optimize overall property performance.
Guest Experience: Analyse guest feedback and audit results, implementing solutions to enhance service quality and elevate the guest journey across accommodations, F&B, and events.
Property Openings: Lead new property openings, ensuring operational readiness, adherence to brand standards, and the seamless integration of unique F&B and event offerings.
Operational Excellence: Provide ongoing support to new and existing locations, ensuring consistent quality, operational efficiency, and adaptability to market trends.
Talent Development: Collaborate with HR to attract top talent, foster career development, and cultivate a culture of excellence, creativity, and collaboration.
Innovation in F&B: Identify opportunities to enhance menus, beverage programs, and event concepts, exceeding customer expectations and meeting market demands.
Market Positioning: Leverage industry expertise to position properties as leading destinations for dining, hospitality, and memorable event experiences.
Dublin-based, privately-owned Staycity Group was co-founded in Dublin in 2004 by CEO Tom Walsh and has since grown to become one of Europe’s leading aparthotel operators. The properties, which operate under the Staycity Aparthotels and the premium Wilde Aparthotels brands, appeal to business and leisure travellers. Offering central city locations, well-equipped, design-led apartments, fantastic customer service and facilities that include a guest laundry, gym, lounge, café and 24-hour reception.
Staycity currently operates more than 30 aparthotels across its Staycity and Wilde brands with the total estate, including signed pipeline, at 10,000 keys. Over the past 18 months the company has opened a record 12 new sites across Germany, France, Ireland and the UK. A further six aparthotels are scheduled to open through 2024/25 which will take Staycity into Amsterdam, Cambridge, Munich, Lisbon and Porto for the first time.
In 2023 Staycity Group was awarded the acclaimed Best Operator (201+ units) in the annual Serviced Apartment Awards and winner of the Operations & Guest Services Team of the Year at the ASAP Awards, while CEO Tom Walsh was voted winner in the International category of the prestigious EY Entrepreneur Of The Year programme!
Dublin-based, privately-owned Staycity Group was co-founded in Dublin in 2004 by CEO Tom Walsh and has since grown to become one of Europe’s leading aparthotel operators. The properties, which operate under the Staycity Aparthotels and the premium Wilde Aparthotels brands, appeal to business and leisure travellers. Offering central city locations, well-equipped, design-led apartments, fantastic customer service and facilities that include a guest laundry, gym, lounge, café and 24-hour reception.
Staycity currently operates more than 30 aparthotels across its Staycity and Wilde brands with the total estate, including signed pipeline, at 10,000 keys. Over the past 18 months the company has opened a record 12 new sites across Germany, France, Ireland and the UK. A further six aparthotels are scheduled to open through 2024/25 which will take Staycity into Amsterdam, Cambridge, Munich, Lisbon and Porto for the first time.
In 2023 Staycity Group was awarded the acclaimed Best Operator (201+ units) in the annual Serviced Apartment Awards and winner of the Operations & Guest Services Team of the Year at the ASAP Awards, while CEO Tom Walsh was voted winner in the International category of the prestigious EY Entrepreneur Of The Year programme!