London, England, United Kingdom · Hybrid
We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expert…
Skills: Audio-Visual Systems, Home Networking, Troubleshooting, Customer Service, Windows
Manaus, Amazonas, Brazil · Hybrid
We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expert…
Skills: Administrative Support, Operational Support, Microsoft Excel, Microsoft Word, Microsoft Outlook
London, England, United Kingdom · On-site
We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expert…
Skills: Audio-Visual Systems, Home Networking, Troubleshooting, Customer Service, Windows
São Paulo, São Paulo, Brazil · Hybrid
We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expert…
Skills: L2/L3 Technical Support, Microsoft Dynamics 365, Troubleshooting, Root Cause Analysis, REST APIs
Miami, Florida, United States · On-site
We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expert…
Skills: Inventory Management, Warehouse Operations, Logistics Coordination, Equipment Testing, Quality Control
London, England, United Kingdom · Hybrid
We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expert…
Skills: TV Audience Research, Data Analysis, Advanced Excel, PowerPoint, SQL
Buenos Aires, Argentina · On-site
We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expert…
Skills: Field Coordination, Team Leadership, Quality Control, Resource Management, Microsoft Office
Curitiba, Paraná, Brazil · Hybrid
We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expert…
Skills: Data Collection, Communication, Electronic Device Handling, Survey Administration, Interviewing
São Paulo, São Paulo, Brazil · Hybrid
We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expert…
Skills: Data Collection, Communication, Electronic Device Handling, Interviewing, Survey Administration
Salvador, Bahia, Brazil · Hybrid
We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expert…
Skills: Data Collection, Communication, Electronic Device Handling, Interviewing, Survey Administration
Goiânia, Goiás, Brazil · Hybrid
We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expert…
Skills: Data Collection, Communication, Electronic Device Handling, Interviewing, Survey Administration
Lima, Lima, Peru · Hybrid
We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expert…
Skills: Advanced Excel, R, Python, SPSS, Power BI
São Paulo, São Paulo, Brazil · Hybrid
We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expert…
Skills: Data Entry, Microsoft Office, Communication, Attention To Detail, Media Monitoring
Buenos Aires, Argentina · Hybrid
We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expert…
Skills: Account Management, Client Relationship Management, Data Analysis, Cross-media Insights, Strategic Positioning
Buenos Aires, Argentina · Hybrid
We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expert…
Skills: B2B Sales, Business Development, Consultative Selling, Pipeline Management, Forecasting
Buenos Aires, Argentina · Hybrid
We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expert…
Skills: Client Relationship Management, Digital Mindset, Data Analysis, Advanced Excel, Advanced PowerPoint
Istanbul, Istanbul, Turkey · Hybrid
We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expert…
Skills: Data Processing, SQL, Linux, Bash Scripting, Technical Documentation
Istanbul, Istanbul, Turkey · Hybrid
We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expert…
Skills: Data Production, SQL, Linux, Bash Scripting, Process Documentation
São Paulo, São Paulo, Brazil · Hybrid
We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expert…
Skills: Python, PySpark, DataBricks, PowerBI, NoSQL
São Paulo, São Paulo, Brazil · Hybrid
We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expert…
Skills: Python, DataBricks, PySpark, PowerBI, Relational Database Modeling
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Install, configure, and maintain TV metering equipment and software in panel members' homes. Troubleshoot A/V routing and connectivity issues while managing daily schedules and field administration.
Requires a solid understanding of A/V systems, home networking, and multi-platform device troubleshooting. A full UK driving licence and the ability to work independently in the field are essential.
We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands.
Job Title: Field IT & AV Technical Specialist
Location: Field Based/Bristol
Employment Type: Permanent
Department: Operations
Reports To: Stuart Morrison
#LI-MR1
* This is a full-time permanent position, based in the field of your designated region. We welcome all applications from those with the legal right to live and work permanently in the UK, without requiring VISA sponsorship now or in the future.
Overview:
At Fifty5Blue, we help BARB (Broadcasting Audience Research Board) measure what people across the UK are watching on TV. We’re looking for a hands-on, tech-savvy Field IT & AV Technical Specialist who enjoys solving problems, meeting people and working out in the field. In this role, you’ll visit panel members in their homes to install and support our TV metering equipment and software, bringing together your knowledge of audio-visual setups, home networks, devices and great customer service. It’s a varied role where no two homes are quite the same, and your work will directly support the accurate collection of important TV audience data.
Key Responsibilities
Visit panel members in their homes to install, configure, maintain and remove our TV metering equipment and software across TVs, routers, streaming devices and other connected entertainment systems.
Get stuck into a wide range of A/V setups, mapping and managing routing profiles across HDMI, SCART, RGB and Composite connections.
Troubleshoot and resolve technical issues across A/V routing, broadband, home networking and software configuration on Windows, macOS, iOS and Android devices.
Help panel members feel confident using the equipment by explaining things clearly, patiently and in a friendly way.
Plan and manage your own daily schedule, appointments, travel and field admin, keeping accurate records of visits, technical activity, mileage and outcomes.
Look after equipment and stock responsibly, making sure everything is tracked, stored safely and returned promptly when needed.
Keep your company vehicle clean, organised and ready for the road while travelling across your region to support panel households
What we are looking for
A solid understanding of audio-visual systems, home entertainment setups, broadband routers, Wi-Fi networks and connected devices.
Confidence troubleshooting across Windows, macOS, iOS and Android devices, with a practical, can-do approach to solving hardware, software and connectivity issues.
Someone who enjoys working independently, staying organised and managing appointments, travel, equipment and admin without needing close supervision.
Great communication and customer service skills, with the ability to make technical information easy for non-technical people to understand.
A reliable, professional and detail-focused approach, especially when working in people’s homes and handling company equipment.
A full UK driving licence and the flexibility to travel regularly across your assigned region
Why join Fifty5Blue?
We pride ourselves on understanding people, and what makes us think and act the way we do.
And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Fifty5Blue.
Fifty5Blue delivers clarity to brands, agencies and media owners in how people consume media.
Fifty5Blue – formerly Kantar Media - delivers clarity to brands, agencies and media owners in how people consume media. We lead the world in audience measurement, consumer insight and advertising intelligence. We bring transparency and consistency to the media industry. Operating in over 80 countries, our data is the trusted currency that powers smarter decisions and drives the evolution of the media ecosystem.
View all jobs at Fifty5BlueFifty5Blue delivers clarity to brands, agencies and media owners in how people consume media.
Fifty5Blue – formerly Kantar Media - delivers clarity to brands, agencies and media owners in how people consume media. We lead the world in audience measurement, consumer insight and advertising intelligence. We bring transparency and consistency to the media industry. Operating in over 80 countries, our data is the trusted currency that powers smarter decisions and drives the evolution of the media ecosystem.
View all jobs at Fifty5Blue