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Jobs at Hibu (Now Hiring) — 507 open

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Collections and Customer Care Specialist

King of Prussia, Pennsylvania, United States · Hybrid

Entry level

In this Collections role, you will work with our business clients to review account billing, answer invoicing questions, and update payment information. Unlike traditional collection roles, we do not have stressful sales…

Skills: Billing Review, Customer Service, Data Entry, Microsoft Excel, Microsoft Word

Hibu logoHibu

Account Executive - B2B

Onalaska, Wisconsin, United States · Hybrid

$90k–$110k/yr

Entry level

Are you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an opportun…

Skills: Sales, Digital Marketing, Cold Calling, Account Management, Client Relationship Building

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Outside Sales Representative

Leesburg, Virginia, United States · Hybrid

$100k–$110k/yr

Entry level

Are you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an opportun…

Skills: Sales, Digital Marketing, Consultative Sales, Relationship Building, Problem Solving

Hibu logoHibu

Outside Sales Representative

Leeds, Alabama, United States · Hybrid

$85k–$115k/yr

Entry level

Are you looking for an Outside Sales position with unlimited earning potential in a flourishing industry? Are you looking for an opportunity where you can earn uncapped commissions while still having a base salary with f…

Skills: Cold Calling, Prospecting, Needs Assessment, Account Management, Virtual Presentations

Hibu logoHibu

Outside Sales Representative

Pell City, Alabama, United States · Hybrid

$85k–$115k/yr

Entry level

Are you looking for an Outside Sales position with unlimited earning potential in a flourishing industry? Are you looking for an opportunity where you can earn uncapped commissions while still having a base salary with f…

Skills: Cold Calling, Prospecting, Needs Assessment, Account Management, Virtual Presentations

Hibu logoHibu

Outside Sales Representative

Port Saint Lucie, Florida, United States · Hybrid

$100k–$152k/yr

Entry level

Why Hibu? Are you looking for an Outside Sales position with unlimited earning potential in a flourishing industry? Are you looking for an opportunity where you can earn uncapped commissions while still having a base sal…

Skills: Cold Calling, Prospecting, Needs Assessment, Account Management, Virtual Presentations

Hibu logoHibu

Account Executive - B2B

East Stroudsburg, Pennsylvania, United States · Hybrid

$43k–$100k/yr

Entry level

Are you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an opportun…

Skills: Sales, Digital Marketing, Cold Calling, Prospecting, Account Management

Hibu logoHibu

Outside Sales Representative

Purcellville, Virginia, United States · Hybrid

$100k–$110k/yr

Entry level

Are you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an opportun…

Skills: Consultative Selling, Digital Marketing, Relationship Building, Business Development, Problem Solving

Hibu logoHibu

Outside Sales Representative

Warrenton, Virginia, United States · Hybrid

$100k–$110k/yr

Entry level

Are you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an opportun…

Skills: Consultative Selling, Digital Marketing, Relationship Building, Business Development, Problem Solving

Hibu logoHibu

Outside Sales Representative

Gainesville, Virginia, United States · Hybrid

$100k–$110k/yr

Entry level

Are you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an opportun…

Skills: Consultative Selling, Digital Marketing, Relationship Building, Problem Solving, Business Development

Hibu logoHibu

Outside Sales Representative

Farragut, Tennessee, United States · Hybrid

$85k–$115k/yr

Entry level

Are you looking for an Outside Sales position with unlimited earning potential in a flourishing industry? Are you looking for an opportunity where you can earn uncapped commissions while still having a base salary with f…

Skills: Cold Calling, Prospecting, Needs Assessment, Account Management, Virtual Presentations

Hibu logoHibu

Outside Sales Representative

Bethesda, Maryland, United States · Hybrid

$54k–$103k/yr

Entry level

Are you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an opportun…

Skills: Sales, Digital Marketing, Cold Calling, Prospecting, Account Management

Hibu logoHibu

Outside Sales Representative

Mint Hill, North Carolina, United States · Hybrid

Entry level

Are you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an opportun…

Skills: Sales, Digital Marketing, Cold Calling, Prospecting, Account Management

Hibu logoHibu

Account Executive - B2B

Kingston, New York, United States · Hybrid

Entry level

Are you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an opportun…

Skills: Sales, Digital Marketing, Cold Calling, Account Management, Client Relationship Building

Hibu logoHibu

Digital Account Executive - B2B

Austin, Texas, United States · Hybrid

$90k–$120k/yr

Entry level

Are you looking for an Outside Sales position with unlimited earning potential in a flourishing industry? Are you looking for an opportunity where you can earn uncapped commissions while still having a base salary with f…

Skills: Digital Marketing, Sales, Cold Calling, Prospecting, Account Management

Hibu logoHibu

Outside Sales Representatives - B2B

South Pasadena, California, United States · Hybrid

Entry level

Are you looking for an Outside Sales position with unlimited earning potential in a flourishing industry? Are you looking for an opportunity where you can earn uncapped commissions while still having a base salary with f…

Skills: Sales, Digital Marketing, Cold Calling, Account Management, Client Relationship Building

Hibu logoHibu

Outside Sales Representative

Springfield, Missouri, United States · Hybrid

Entry level

Are you looking for a new outside sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an …

Skills: Sales, Cold Calling, Digital Marketing, Consultative Sales, Client Relationships

Hibu logoHibu

Outside Sales Representative

Lakeside, California, United States · Hybrid

$110k–$120k/yr

Entry level

Are you looking for an Outside Sales position with unlimited earning potential in a flourishing industry? Are you looking for an opportunity where you can earn uncapped commissions while still having a base salary with f…

Skills: Sales, Digital Marketing, Cold Calling, Prospecting, Account Management

Hibu logoHibu

Outside Sales Representative

Springdale, Arkansas, United States · Hybrid

Entry level

Are you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an opportun…

Skills: Sales, Digital Marketing, Cold Calling, Prospecting, Account Management

Hibu logoHibu

Outside Sales Representative - B2B

Escondido, California, United States · Hybrid

$110k–$120k/yr

Entry level

Are you looking for an Outside Sales position with unlimited earning potential in a flourishing industry? Are you looking for an opportunity where you can earn uncapped commissions while still having a base salary with f…

Skills: Sales, Digital Marketing, Cold Calling, Account Management, Client Relationship Building

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Showing 1–20 of 507

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Collections and Customer Care Specialist

Hibu

King of Prussia, Pennsylvania, United States • Hybrid

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Entry levelHybrid · 2 days in office

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  • Full-time
  • high school
  • Hybrid Flexibility, Paid Training, Professional Development, Generous Benefits Package, Incentives
  • Posted 18h ago
  • ~38 hrs/week

Responsibilities

Manage business client accounts by reviewing billing statements, resolving invoice discrepancies, and processing payments. Maintain precise records in the customer database and handle professional communications via phone and email.

Requirements

Requires a high school diploma and 1-2 years of customer service experience, particularly from retail or hospitality. Candidates must be computer literate in MS Office and possess strong attention to detail and professional communication skills.

Full job description

In this Collections role, you will work with our business clients to review account billing, answer invoicing questions, and update payment information. Unlike traditional collection roles, we do not have stressful sales quotas, high-pressure collection targets, or commission-driven metrics. Your income is stable and guaranteed from day one. We focus on customer service, steady problem-solving, and helping our clients keep their accounts running smoothly. 

This is an ideal role for individuals looking to transition out of retail, hospitality, or food service into a stable corporate environment where precision matters. 

The regular work shift is Monday - Friday, 10-6:30 ET.  Flat base pay of $20/hour ($41,600/year).

Primary Responsibilities

  • Answer inbound requests and make outbound calls via a dialer to existing business clients regarding their digital marketing accounts.
  • Review billing statements with both internal and external clients to resolve discrepancies and clarify invoice details.
  • Maintain extreme precision: Carefully review accounts, input data flawlessly in excel, and double-check payment entries to ensure 100% accuracy. 
  • Process standard payments, update credit cards on file, and set up routine payment arrangements.
  • Maintain accurate, professional notes in our customer database
  • Compose professional email communications to internal teams and external clients, ensuring clarity, tone, and attention to detail.

 

Why Hibu:

Hybrid Flexibility: Save gas, toll money, and commuting time! Work 3 days from the comfort of your home and collaborate on-site just 2 days a week

Beat the Traffic: Our 10:00 AM start time lets you completely skip the stressful morning rush hour, gives you your mornings back, and ensures you never work a weekend or late-night holiday shift.

Fully Paid Training: We provide structured classroom and one-on-one training. We will teach you our systems, scripts, and workflows step-by-step—no previous financial or collection experience required.

Career Longevity: Build your future with an established, stable organization that offers clear pathways for company‑wide advancement, continuous professional development, and meaningful opportunities to grow your career across multiple teams and functions.

 

Experience and Qualifications

  • High School Degree or Equivalent
  • 1-2 Years of customer service experience (Retail cashiers, restaurant servers, hotel front desk staff, and call center agents are highly encouraged to apply!)
  • Basic computer literacy, including MS Word and Excel and the ability to type while talking and navigate multiple browser tabs. 
  • Keen Attention to Detail
  • Professional Written and Verbal Communication
  • Mindset: A calm, patient, and professional approach to helping customers solve problems.
  • Reliability: Excellent attendance, punctuality, and a desire for a consistent Monday–Friday routine.

 

 

IND10

#LI-CK1

#LI-HYBRID

ZR

 

Working with us means joining a team of truly extraordinary people working to improve communities across the country. Joining our team means not only working in a fun environment with smart people, but also being able to take advantage of our competitive compensation, ongoing training, incentives, and generous benefits package.
Learn more about the Hibu culture here: Culture at Hibu

NOTE: Hibu is an Equal Opportunity Employer, and consistent with applicable law, provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in completing our job application process. If you need reasonable accommodation and/or are having difficulty completing our online application process due to a disability you may use the following email address [email protected] : Please include your name and contact information and the title of the position you are interested in. Note: this is not for general employment inquires or correspondence. Hibu will only respond to requests related to those who need assistance with the online application process due to a disability

Related keywords

CollectionsCustomer CareDigital MarketingBillingInvoicingMS ExcelMS WordCustomer DatabasePayment ArrangementsCorporate EnvironmentHybrid Work

About Hibu

LinkedInVisit site

Smart Digital Marketing Made Easy for Small Businesses

Industry
Marketing Services
Company size
1,001-5,000 employees
Founded
1983
Headquarters
Cedar Rapids, Iowa
LinkedIn followers
76,205

Hibu is a leading provider of technology-driven, integrated digital marketing solutions for America’s local businesses — trusted by tens of thousands of local business owners. Combining best-in-class technology, extensive professional expertise, and unmatched experience and data, Hibu delivers the digital marketing small businesses need — all from One Platform, One Provider.  Our AI-enabled, proprietary platform offers a range of services, including websites, customer reviews, SEO, omnichannel advertising, reputation management, and automated email and text marketing. The platform, Hibu One, connects clients with their ideal audience and helps businesses efficiently manage and continuously engage with prospects. Hibu One helps generate valuable leads, turn those leads into customers, and keep them coming back again and again. Hibu is a Meta Marketing Partner, Google Partner, Amazon Ads Partner, and Microsoft Advertising Elite Partner. Read our client testimonials and Hibu reviews to learn more about how we help businesses grow.

Offices: 221 3rd Avenue SE, Cedar Rapids, Iowa 52401, US

WebsitesMobile WebsitesSearch MarketingDisplay AdvertisingSearch OptimizationDirectory ServicesVideoBanner AdvertisingPrint DirectoriesDigital Directories
View all jobs at Hibu

About Hibu

LinkedInVisit site

Smart Digital Marketing Made Easy for Small Businesses

Industry
Marketing Services
Company size
1,001-5,000 employees
Founded
1983
Headquarters
Cedar Rapids, Iowa
LinkedIn followers
76,205

Hibu is a leading provider of technology-driven, integrated digital marketing solutions for America’s local businesses — trusted by tens of thousands of local business owners. Combining best-in-class technology, extensive professional expertise, and unmatched experience and data, Hibu delivers the digital marketing small businesses need — all from One Platform, One Provider.  Our AI-enabled, proprietary platform offers a range of services, including websites, customer reviews, SEO, omnichannel advertising, reputation management, and automated email and text marketing. The platform, Hibu One, connects clients with their ideal audience and helps businesses efficiently manage and continuously engage with prospects. Hibu One helps generate valuable leads, turn those leads into customers, and keep them coming back again and again. Hibu is a Meta Marketing Partner, Google Partner, Amazon Ads Partner, and Microsoft Advertising Elite Partner. Read our client testimonials and Hibu reviews to learn more about how we help businesses grow.

Offices: 221 3rd Avenue SE, Cedar Rapids, Iowa 52401, US

WebsitesMobile WebsitesSearch MarketingDisplay AdvertisingSearch OptimizationDirectory ServicesVideoBanner AdvertisingPrint DirectoriesDigital Directories
View all jobs at Hibu

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