King of Prussia, Pennsylvania, United States · Hybrid
Entry level
In this Collections role, you will work with our business clients to review account billing, answer invoicing questions, and update payment information. Unlike traditional collection roles, we do not have stressful sales…
Skills: Billing Review, Customer Service, Data Entry, Microsoft Excel, Microsoft Word
Are you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an opportun…
Skills: Sales, Digital Marketing, Cold Calling, Account Management, Client Relationship Building
Are you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an opportun…
Skills: Sales, Digital Marketing, Consultative Sales, Relationship Building, Problem Solving
Are you looking for an Outside Sales position with unlimited earning potential in a flourishing industry? Are you looking for an opportunity where you can earn uncapped commissions while still having a base salary with f…
Are you looking for an Outside Sales position with unlimited earning potential in a flourishing industry? Are you looking for an opportunity where you can earn uncapped commissions while still having a base salary with f…
Why Hibu? Are you looking for an Outside Sales position with unlimited earning potential in a flourishing industry? Are you looking for an opportunity where you can earn uncapped commissions while still having a base sal…
East Stroudsburg, Pennsylvania, United States · Hybrid
$43k–$100k/yr
Entry level
Are you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an opportun…
Skills: Sales, Digital Marketing, Cold Calling, Prospecting, Account Management
Are you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an opportun…
Skills: Consultative Selling, Digital Marketing, Relationship Building, Business Development, Problem Solving
Are you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an opportun…
Skills: Consultative Selling, Digital Marketing, Relationship Building, Business Development, Problem Solving
Are you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an opportun…
Skills: Consultative Selling, Digital Marketing, Relationship Building, Problem Solving, Business Development
Are you looking for an Outside Sales position with unlimited earning potential in a flourishing industry? Are you looking for an opportunity where you can earn uncapped commissions while still having a base salary with f…
Are you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an opportun…
Skills: Sales, Digital Marketing, Cold Calling, Prospecting, Account Management
Are you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an opportun…
Skills: Sales, Digital Marketing, Cold Calling, Prospecting, Account Management
Are you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an opportun…
Skills: Sales, Digital Marketing, Cold Calling, Account Management, Client Relationship Building
Are you looking for an Outside Sales position with unlimited earning potential in a flourishing industry? Are you looking for an opportunity where you can earn uncapped commissions while still having a base salary with f…
Skills: Digital Marketing, Sales, Cold Calling, Prospecting, Account Management
South Pasadena, California, United States · Hybrid
Entry level
Are you looking for an Outside Sales position with unlimited earning potential in a flourishing industry? Are you looking for an opportunity where you can earn uncapped commissions while still having a base salary with f…
Skills: Sales, Digital Marketing, Cold Calling, Account Management, Client Relationship Building
Are you looking for a new outside sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an …
Skills: Sales, Cold Calling, Digital Marketing, Consultative Sales, Client Relationships
Are you looking for an Outside Sales position with unlimited earning potential in a flourishing industry? Are you looking for an opportunity where you can earn uncapped commissions while still having a base salary with f…
Skills: Sales, Digital Marketing, Cold Calling, Prospecting, Account Management
Are you looking for a new sales position with unlimited earning potential and that is in a flourishing industry? Or maybe you have been thinking about switching career paths and moving into sales? Looking for an opportun…
Skills: Sales, Digital Marketing, Cold Calling, Prospecting, Account Management
Are you looking for an Outside Sales position with unlimited earning potential in a flourishing industry? Are you looking for an opportunity where you can earn uncapped commissions while still having a base salary with f…
Skills: Sales, Digital Marketing, Cold Calling, Account Management, Client Relationship Building
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Full-time
high school
Hybrid Flexibility, Paid Training, Professional Development, Generous Benefits Package, Incentives
Posted 18h ago
~38 hrs/week
Responsibilities
Manage business client accounts by reviewing billing statements, resolving invoice discrepancies, and processing payments. Maintain precise records in the customer database and handle professional communications via phone and email.
Requirements
Requires a high school diploma and 1-2 years of customer service experience, particularly from retail or hospitality. Candidates must be computer literate in MS Office and possess strong attention to detail and professional communication skills.
Full job description
In this Collections role, you will work with our business clients to review account billing, answer invoicing questions, and update payment information. Unlike traditional collection roles, we do not have stressful sales quotas, high-pressure collection targets, or commission-driven metrics. Your income is stable and guaranteed from day one. We focus on customer service, steady problem-solving, and helping our clients keep their accounts running smoothly.
This is an ideal role for individuals looking to transition out of retail, hospitality, or food service into a stable corporate environment where precision matters.
The regular work shift is Monday - Friday, 10-6:30 ET. Flat base pay of $20/hour ($41,600/year).
Primary Responsibilities
Answer inbound requests and make outbound calls via a dialer to existing business clients regarding their digital marketing accounts.
Review billing statements with both internal and external clients to resolve discrepancies and clarify invoice details.
Maintain extreme precision: Carefully review accounts, input data flawlessly in excel, and double-check payment entries to ensure 100% accuracy.
Process standard payments, update credit cards on file, and set up routine payment arrangements.
Maintain accurate, professional notes in our customer database
Compose professional email communications to internal teams and external clients, ensuring clarity, tone, and attention to detail.
Why Hibu:
Hybrid Flexibility: Save gas, toll money, and commuting time! Work 3 days from the comfort of your home and collaborate on-site just 2 days a week
Beat the Traffic: Our 10:00 AM start time lets you completely skip the stressful morning rush hour, gives you your mornings back, and ensures you never work a weekend or late-night holiday shift.
Fully Paid Training: We provide structured classroom and one-on-one training. We will teach you our systems, scripts, and workflows step-by-step—no previous financial or collection experience required.
Career Longevity: Build your future with an established, stable organization that offers clear pathways for company‑wide advancement, continuous professional development, and meaningful opportunities to grow your career across multiple teams and functions.
Experience and Qualifications
High School Degree or Equivalent
1-2 Years of customer service experience (Retail cashiers, restaurant servers, hotel front desk staff, and call center agents are highly encouraged to apply!)
Basic computer literacy, including MS Word and Excel and the ability to type while talking and navigate multiple browser tabs.
Keen Attention to Detail
Professional Written and Verbal Communication
Mindset: A calm, patient, and professional approach to helping customers solve problems.
Reliability: Excellent attendance, punctuality, and a desire for a consistent Monday–Friday routine.
IND10
#LI-CK1
#LI-HYBRID
ZR
Working with us means joining a team of truly extraordinary people working to improve communities across the country. Joining our team means not only working in a fun environment with smart people, but also being able to take advantage of our competitive compensation, ongoing training, incentives, and generous benefits package. Learn more about the Hibu culture here:Culture at Hibu
NOTE: Hibu is an Equal Opportunity Employer, and consistent with applicable law, provides reasonable accommodations for qualified individuals with disabilities and disabled veterans in completing our job application process. If you need reasonable accommodation and/or are having difficulty completing our online application process due to a disability you may use the following email address [email protected] : Please include your name and contact information and the title of the position you are interested in. Note: this is not for general employment inquires or correspondence. Hibu will only respond to requests related to those who need assistance with the online application process due to a disability
Related keywords
CollectionsCustomer CareDigital MarketingBillingInvoicingMS ExcelMS WordCustomer DatabasePayment ArrangementsCorporate EnvironmentHybrid Work
Smart Digital Marketing Made Easy for Small Businesses
Industry
Marketing Services
Company size
1,001-5,000 employees
Founded
1983
Headquarters
Cedar Rapids, Iowa
LinkedIn followers
76,205
Hibu is a leading provider of technology-driven, integrated digital marketing solutions for America’s local businesses — trusted by tens of thousands of local business owners. Combining best-in-class technology, extensive professional expertise, and unmatched experience and data, Hibu delivers the digital marketing small businesses need — all from One Platform, One Provider.
Our AI-enabled, proprietary platform offers a range of services, including websites, customer reviews, SEO, omnichannel advertising, reputation management, and automated email and text marketing. The platform, Hibu One, connects clients with their ideal audience and helps businesses efficiently manage and continuously engage with prospects. Hibu One helps generate valuable leads, turn those leads into customers, and keep them coming back again and again.
Hibu is a Meta Marketing Partner, Google Partner, Amazon Ads Partner, and Microsoft Advertising Elite Partner. Read our client testimonials and Hibu reviews to learn more about how we help businesses grow.
Offices: 221 3rd Avenue SE, Cedar Rapids, Iowa 52401, US
Smart Digital Marketing Made Easy for Small Businesses
Industry
Marketing Services
Company size
1,001-5,000 employees
Founded
1983
Headquarters
Cedar Rapids, Iowa
LinkedIn followers
76,205
Hibu is a leading provider of technology-driven, integrated digital marketing solutions for America’s local businesses — trusted by tens of thousands of local business owners. Combining best-in-class technology, extensive professional expertise, and unmatched experience and data, Hibu delivers the digital marketing small businesses need — all from One Platform, One Provider.
Our AI-enabled, proprietary platform offers a range of services, including websites, customer reviews, SEO, omnichannel advertising, reputation management, and automated email and text marketing. The platform, Hibu One, connects clients with their ideal audience and helps businesses efficiently manage and continuously engage with prospects. Hibu One helps generate valuable leads, turn those leads into customers, and keep them coming back again and again.
Hibu is a Meta Marketing Partner, Google Partner, Amazon Ads Partner, and Microsoft Advertising Elite Partner. Read our client testimonials and Hibu reviews to learn more about how we help businesses grow.
Offices: 221 3rd Avenue SE, Cedar Rapids, Iowa 52401, US