About EVT: George Hotel is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie …
Skills: Customer service, Front office operations, Communication, Problem-solving, Property management systems
About EVT: George Hotel is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie …
Skills: Customer service, Front office operations, Communication, Problem-solving, Property management systems
About EVT: George Hotel is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie …
Skills: Customer service, Front office operations, Communication, Problem-solving, Property management systems
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Wilhelmsen group
Ships Agency Operator Brisbane
City of Brisbane, Queensland, Australia · On-site
Entry level
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Full-time
50% off dining and stays across EVT hotels, $2 movie tickets, Discounts on Gold Class, Discounts on Moonlight Cinema, Discounts on Candy Bar, Seasonal perks at Thredbo
Posted 7d ago
~40 hrs/week
Responsibilities
The Guest Service Agent will manage the check-in and check-out process while serving as the primary point of contact for guest inquiries and requests. They are responsible for maintaining lobby presentation, handling administrative tasks, and coordinating with other departments to ensure a seamless guest experience.
Requirements
Candidates should have experience in front office or customer-facing hospitality roles and possess strong communication and problem-solving skills. Proficiency in property management systems and the flexibility to work rotating rosters, including weekends and holidays, are required.
Full job description
About EVT:George Hotel is part of EVT, one of Australasia's market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It's why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.
The Independent Collection is a curated selection of hotels, each of which lives up to an exacting standard to offer travellers the best of luxury, elevated, urban, comfort and social experiences. While every hotel celebrates its own unique brand & experience, together the Independent Collection shares a passion for one-of-a-kind experiences, service and quality.
EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia's most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you're in, there's no limits on where your career could take you.
About the Role
Right in the heart of the Brisbane CBD, just steps from King George Square and Queen Street Mall, George Hotel Brisbane is a convenient base for business travellers and visitors alike.
We're looking for a Guest Service Agent to be the welcoming face guests meet at check-in and their go-to for anything they need throughout their stay. This role is perfect for someone who enjoys a busy, central-city hotel and takes pride in delivering efficient, genuinely friendly service.
Key Responsibilities
Deliver a warm, efficient check-in and check-out experience, ensuring every guest feels welcomed from arrival to departure.
Respond to guest enquiries in person, by phone and via email, providing accurate information and local recommendations.
Manage bookings, payments, and reservation changes accurately using the property management system.
Anticipate and resolve guest requests and concerns promptly, escalating where needed to ensure a positive outcome.
Liaise with housekeeping and other departments to coordinate room readiness and special requests.
Complete administrative and cashiering duties, including shift reconciliation and reporting.
Maintain a clean, well-presented reception and lobby area at all times.
Uphold hotel policies, procedures, and WH&S guidelines across front-of-house operations.
What You'll Bring
Experience in front office, guest services, or a similar customer-facing hospitality role is highly regarded.
A genuine passion for delivering efficient, friendly service in a busy environment.
Strong communication skills, both written and verbal, with a professional and friendly manner.
Good problem-solving skills and the ability to stay calm across a variety of guest situations.
Proficiency with property management systems and Microsoft Office applications.
Flexibility to work a rotating roster, including evenings, weekends, and public holidays.
A team player who takes ownership and pride in every guest interaction.
How You Work
Daymaker ethos — no one's too big for the small things.
Inclusive leader — values diverse perspectives; builds belonging.
Hands-on and non-hierarchical — leads from the front.
Perks from Day One
As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.
50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
$2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
Seasonal perks at Thredbo.
Rapid career growth across our hotel & entertainment network.
Paid parental leave; community & volunteering opportunities.
Apply Now
Join George Hotel Brisbane and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don't wait! We can't wait to see the places your career will go with EVT.
When you click apply, you'll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You'll simply enter your details and answer a few quick screening questions so we can get to know you better.
Entertainment businesses that excite every sense. Commercial Ventures driven by a passion for new opportunities. Travel businesses that always feel local and authentic. In a world of cookie-cutters, EVT is reshaping what’s possible in experience and commercial opportunity. Backed by our team of Daymakers, we go all the way to elevate our people, customers, communities and environment every day.
Entertainment: 120+ Cinema Experiences | 150+ Bars and Restaurants | Wellness
Event Cinemas AU & NZ | BCC Cinemas | Rialto Cinemas | The Embassy | CineStar Germany | Skyline Drive In | Moonlight | State Theatre | SpaQ | Thredbo Leisure Centre & Golf Course | Rydges Formosa Golf Course
Ventures: ~$2.3B Property Portfolio | Partnerships | EVT Property Development | EDGE CT | EVT Media & Sponsorship | EVT Partnerships |
The Parlour Lane Company
Travel: 80+ Hotels | Australia's number 1 Ski Resort
QT | Rydges | Atura | LyLo | Independent Collection by EVT | EVT Connect Hospitality | Thredbo
ASX top 200: EVT | ~$1.2Bn Annual turnover | Team of ~10,000
Offices: 478 George Street, Sydney, NSW 2000, AU
Bars and Restaurants Conferencing and EventsWellnessCinemasVideo on-demand Live theatreTechnology Hotel Management Media and Sponsorship Wholesale Food and Beverage
How many Administrative jobs are open in City of Brisbane, Australia right now?
There are currently 148 open administrative positions in City of Brisbane, Australia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Administrative roles in City of Brisbane, Australia?
Companies currently hiring include UQ School of Mechanical and Mining Engineering, Griffith Science and Environment, Sime Darby Holdings Berhad, BOQ Group, Barry Nilsson, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Administrative jobs in City of Brisbane, Australia?
Yes — 57 of the 148 open administrative positions offer remote or hybrid work (2 remote, 55 hybrid).
How do I apply for Administrative jobs in City of Brisbane, Australia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.