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Lead the day-to-day operations of the Academic Registrar’s Office and manage a small administrative team. Provide high-level executive support and expert guidance on complex student administration and governance matters.
Requires strong administrative experience in a university or large-scale organization with a proven ability to lead teams and manage sensitive issues. Candidates must possess excellent communication skills and a proactive mindset for process improvement using data.
We’re excited to offer an opportunity for a Senior Administration Officer to join the Academic Services Division and make a real impact. In this dynamic role, you’ll lead a small team of x3 members while delivering high-level executive and operational support across the division.
You’ll play a key role in coordinating administrative resources, supporting important student administration and governance activities, and confidently navigating sensitive matters in a fast-paced yet rewarding environment.
Key responsibilities will include:
Leading the day-to-day operations of the Academic Registrar’s Office, ensuring seamless delivery of high-quality executive support
Coordinating and optimising administrative workflows, managing correspondence and ensuring timely, accurate outcomes
Providing expert guidance on student administration matters, including navigating complex or sensitive complaints and grievances
Driving effective team performance, supervising, coaching, and developing a small administrative team
Identifying and implementing process improvements, using data and insights to enhance efficiency and support smarter decision-making
This is a full-time, continuing position at HEW Level 6.
You’ll be a highly organised and proactive professional who thrives in a dynamic and evolving environment and enjoys supporting both people and processes to run smoothly.
You’ll also bring:
Strong administrative experience (or a relevant qualification), ideally within a university or large-scale organisation.
The ability to stay organised under pressure, confidently juggling competing priorities while maintaining exceptional attention to detail.
Clear and effective communication skills, building trusted relationships with a wide range of stakeholders.
A critical and proactive mindset, using data and insight to inform decisions and improve outcomes.
The confidence to lead with initiative and discretion, handling sensitive matters with sound judgement and professionalism.
Experience to support and develop others, fostering a positive, collaborative, and high-performing team environment.
For more information about this opportunity, please contact Michelle Woods on [email protected]. For application inquiries, please reach out to the Talent Acquisition team at [email protected], stating the job reference number (below) in the subject line.
When you apply, please ensure you upload a resume and cover letter summarizing how your background aligns to the ‘About You’ section.
Pre-employment checks may include: verification of the right to work in Australia and criminal history checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.
We're dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ, and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We’re also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing [email protected] or calling +61 7 3365 2623.
Applications close Friday 3 July 2026 at 11.00pm AEST (R-66161). Please note that applications submitted via email will not be accepted
