Savannah, Georgia, United States · On-site
Job DetailsJob Location: Savannah, GA 31405Position Type: Full TimeThe Director of Intake oversees legal qualification operations within the contact center, ensuring efficient and effective management of inbound leads (p…
Skills: Call Center Operations, People Management, Strategic Planning, Capacity Planning, Recruitment
Savannah, Georgia, United States · On-site
$60k–$70k/yr
Property Management is presently accepting resumes for a full-time Community Manager for one of our beautiful apartment communities in Savannah, GA. This is an excellent opportunity to join a growing and dynamic company …
Skills: Property Management, Leasing Production, Team Leadership, Financial Analysis, Budget Preparation
Gainesville, Georgia, United States · On-site
Job Category: Physician Services / Physician Clinics Work Shift/Schedule: 8 Hr Morning - Afternoon Northeast Georgia Health System is rooted in a foundation of improving the health of our communities. About the Role:Job …
Skills: Patient Care, Medical Terminology, Electronic Health Records, Vital Signs, Phlebotomy
Cumming, Georgia, United States · On-site
Overview Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best h…
Skills: Specimen Handling, Clerical Processing, Communication, Organizational Skills, Keyboarding
Marietta, Georgia, United States · On-site
Job DetailsJob Location: Main Campus - Marietta, GA 30060Position Type: Full Time StaffThe Front Desk Associate provides a positive first point of contact for patients and visitors entering the clinic, ensuring smooth, e…
Skills: Customer Service, Insurance Verification, Electronic Health Records, Patient Scheduling, Medical Records Management
Woodstock, Georgia, United States · On-site
Overview Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best h…
Skills: Patient Care, Nursing Assistance, Clinical Support, Basic Life Support, Medical Office Operations
Warner Robins, Georgia, United States · On-site
Recruiters please do NOT contact Advent Services A leader in supporting clients in technically demanding industries, Advent's capabilities and services promote innovation & empower our partners to manage risk, protect th…
Skills: Aeromedical Case Management, Medical Standards Processing, AIMWTS, PEPP, PHA Programs
Atlanta, Georgia, United States · On-site
Overview Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best h…
Skills: Medical Transcription, Medical Terminology, Typing, Secretarial Duties
Marietta, Georgia, United States · On-site
Job DetailsJob Location: Main Campus - Marietta, GA 30060Position Type: Full Time StaffJob Category: Human ResourcesThe Title IX Case Management, Prevention, and Human Resources Coordinator is responsible for coordinatin…
Skills: Title IX Case Management, Employee Relations, Regulatory Compliance, Trauma-informed Communication, Investigation Coordination
Atlanta, Georgia, United States · Hybrid
Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company. We use technology to solve problems in spaces, light and more things to come. Through our two business segments, Acuity Brands Lighting (ABL) and…
Skills: Contract Negotiation, Contract Drafting, Legal Operations, Risk Mitigation, Commercial Contracting
Atlanta, Georgia, United States · Hybrid
Are you looking to accelerate your career without having to hide your authentic self - a place where you can be you? A career that’s making a bigger impact on the world? At OneDigital, we are on a mission to help people …
Skills: Talent Acquisition, Executive Recruiting, Onboarding, Candidate Lifecycle Management, Project Management
Marietta, Georgia, United States · On-site
Job DetailsJob Location: Main Campus - Marietta, GA 30060Position Type: Full Time StaffTravel Percentage: Road WarriorAbout Us Since 1974, Life University has been a trailblazer in postsecondary education, seeking indivi…
Skills: Student Recruitment, Public Speaking, Relationship Building, Sales Strategy, Student Advising
Atlanta, Georgia, United States · On-site
$150k–$160k/yr
Title:Director of Operations Job Description: Compensation: $150,000-$160,000 per year This role will be based out of Atlanta, GA; New York, NY; or Detroit, MI. Job Overview The Operations Director will be responsible fo…
Skills: Financial Management, Contract Compliance, Strategic Account Management, Operational Leadership, Budgeting
Marietta, Georgia, United States · On-site
Job DetailsJob Location: Main Campus - Marietta, GA 30060Position Type: Full Time StaffThe Front Desk Associate provides a positive first point of contact for patients and visitors entering the clinic, ensuring smooth, e…
Skills: Customer Service, Insurance Verification, Electronic Health Records, Patient Scheduling, Medical Billing Knowledge
Norcross, Georgia, United States · On-site
$55k–$60k/yr
Salary: $60,000 Annual OTE (on target earnings) Employment Type: Full-Time, W2 | Bi-Weekly Pay About Us: Community Concierge Services (CCS) is a nationwide provider of doorstep waste and recycling collection for apartmen…
Skills: Operations Management, Team Leadership, Employee Training, Client Relationship Management, Scheduling
DeKalb County, Georgia, United States · On-site
$55k–$60k/yr
Salary: $60,000 Annual OTE (on target earnings) Employment Type: Full-Time, W2 | Bi-Weekly Pay About Us: Community Concierge Services (CCS) is a nationwide provider of doorstep waste and recycling collection for apartmen…
Skills: Operations Management, Team Leadership, Employee Training, Client Relationship Management, Scheduling
Columbus, Georgia, United States · On-site
Overview Title: PBX Operator Shift: Variable Location: Columbus, Georgia Experience the advantages of real career change Join Piedmont to move your career in the right direction. Stay for the diverse teams you’ll love, a…
Skills: Telephone Switchboard Operation, Paging Systems, Emergency Communication, Call Routing, Patient Outcomes
Braselton, Georgia, United States · On-site
Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurt…
Skills: Inventory Control, Cycle Counting, PIT Equipment Operation, MS Office, Data Entry
Kennesaw, Georgia, United States · On-site
Job Description We’re looking for a bright, energetic Office Assistant to join our Havertys Team. Advance your career with Havertys, the most established Furniture Retailer in the industry. Office Team Members are an int…
Skills: Customer Service, Cash Handling, Microsoft Word, Microsoft Excel, Office 365
Marietta, Georgia, United States · On-site
$18/hr–$22/hr
Description Warehouse & Inventory Associate / Parts Runner Bartlett Heating & Cooling Marietta, GA Bartlett Heating & Cooling is a trusted HVAC company proudly serving Cobb County and NW Atlanta. We're committed to deliv…
Skills: Inventory Management, Logistics, Warehouse Operations, Microsoft Office, ServiceTitan
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The Director of Intake oversees legal qualification operations within the contact center to ensure efficient management of inbound leads. This role involves collaborating with tech and marketing teams to optimize the claimant journey and leading Pod Managers to hit performance targets.
Candidates must have a bachelor's degree in business, economics, or a related field. A minimum of 5 years of experience in call center or intake operations and 4 years of people management experience are required.
Job DetailsJob Location: Savannah, GA 31405Position Type: Full TimeThe Director of Intake oversees legal qualification operations within the contact center, ensuring efficient and effective management of inbound leads (potential claimants). This role will collaborate closely with marketing on tort efficiency and capacity planning, and with technical support on dialer health related to connection rates.
The ideal candidate possesses strong leadership skills, exceptional communication abilities, and a keen eye for detail. This role is crucial in maintaining a high standard of service and operational excellence.
1.
Work closely with the executive team to curate and execute strategic goals to ensure intake capacity is never the limiting factor constraining our growth.
2.
Work closely with tech and product teams to make the user experience (for agents) of surveying a claimant more intuitive and less stressful, for example, the implementation of pre-qualification and AI voice into our process to reduce agent transcribing.
3.
Work with tech and product teams to finalize designs for the claimant portal in 2027 that will roll out in phases to make the claimant journey more transparent and reduce claimant process fatigue during what can be a lengthy legal process.
4.
Serve as the primary escalation point and strategic lead for the intake department, driving continuous improvement through the leadership of Pod Managers.
Spearhead strategic initiatives aimed at streamlining the intake lifecycle and hitting aggressive month-over-month performance targets.
6.
Oversee the end-to-end recruitment and onboarding lifecycle for all intake personnel, ensuring consistent delivery of training modules and policy education. This includes finding creative ways to recruit Spanish-speaking agents and optimizing our shift differential & bonus plans with HR to recruit people for the specific days and times we need them.
Curate and optimize the digital training platform, streamlining the delivery of educational content to ensure a centralized, "single source of truth" for the entire team.
8.
Standardize departmental excellence through the creation and maintenance of a comprehensive SOP library, empowering Pod Managers to execute high-quality, consistent intake operations.
9.
Serve as the Intake Department’s strategic liaison for cross-functional growth projects, ensuring that new business initiatives are supported by robust, scalable intake workflows.
10.
Enforce strict adherence to payroll deadlines, implementing audit checkpoints to ensure all team bonuses and timecards are validated and submitted within established corporate timeframes.
11.
Hold Pod Managers accountable for effectively managing their teams, utilizing real-time data to identify and resolve bottlenecks in lead processing and claimant outreach.
Direct departmental capacity planning and workforce scheduling to ensure optimal coverage across all pods, aligning staff availability with fluctuating lead arrival patterns to maximize conversion opportunities.
13.
Other duties as assigned.
Education: A bachelor’s degree in business, economics, or a related field, or an equivalent combination of education and work experience is required.
Work Experience: 5+ years of experience in managing call center operations or managing operations in an intake environment is required. 4+ years of people management experience is required.
Strong verbal and written communication skills
Strong active listening skills
Highly organized with the ability to manage multiple tasks simultaneously
Comfortable having conversations on difficult subjects
Ability to maintain confidentiality when handling sensitive information
Technical adaptability
Strong interpersonal skills
Ability to translate complex strategic visions into clear, actionable items for management and individual contributors
Ability to lead teams through organizational transitions with resilience, transparency, and a focus on maintaining high morale
Building Better Connections
Broughton Partners is an innovative legal marketing and mass tort case acquisition company that connects law firms with qualified potential claimants nationwide seeking legal representation after suffering an injury or injustice.
Offices: 110 Park of Commerce Dr, Suite 200, Savannah, Georgia 31405, US
Based on 734 listings with disclosed salaries, most administrative jobs in Georgia pay between $48k–$92k per year. Individual offers vary with seniority, company size, and specialization.
There are currently 7,015 open administrative positions in Georgia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Northside Hospital, Emory Healthcare, Piedmont HealthCare, Emory University Department of Economics, PruittHealth, among others. Browse the listings above to see every active employer.
Yes — 968 of the 7015 open administrative positions offer remote or hybrid work (338 remote, 630 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
