Hornblower Group Inc.

Travel Arrangements5,001-10,000 employeesWebsite

Open Roles

Hornblower Group Inc. is a global leader in experiences and transportation within the travel arrangements industry. The company has a 100-year history and a portfolio that includes water-based experiences (dining and sightseeing cruises), land-based experiences (walking and food tours), and ferry and transportation services. City Experiences, Hornblower Group's premier experience division, offers land- and water-based experiences as well as ferry and transportation services. Hornblower Group’s subsidiaries include Hornblower Marine, Seaward Services, Inc., and Anchor Operating System, LLC. The company's global portfolio covers over 10 countries, over 50 U.S. cities, and serves more than 20 million guests annually. Hornblower Group Inc. is currently hiring for 81 open positions. Ten of these positions are detailed below. * **Restaurant Manager - Washington DC:** The Restaurant Manager will oversee the dining cabin and galley operations. Responsibilities include ensuring high-quality food and drinks, customer service, and profitable operations. Requirements include a high school diploma or equivalent, five years of restaurant experience, and supervisory experience. * **First Cook:** The First Cook prepares and produces food items to specified requirements. This is a seasonal/contract position. * **Server:** The Server provides food and beverage service to guests onboard, providing information about offerings, and handling payment transactions. Experience in a high-volume restaurant is required. * **Safety Services Team Member:** The Safety Services Team Member ensures the safety and security of guests and employees. Responsibilities include assessing behavior, identifying threats, and providing customer service. * **Lead Engineer - Alcatraz Cruises:** The Lead Engineer is responsible for the routine maintenance and janitorial of vessels and facilities. Salary range is $125,000 - $140,000 annually. * **Mate (500 ton or greater)- Seaward Services - TSVRON:** The Mate supports safe and effective vessel operations by serving as a navigation officer and assisting with deck maintenance. A valid U.S. Coast Guard license and STCW endorsements are required. * **Senior Compensation Analyst:** The Senior Compensation Analyst supports the administration and analysis of compensation programs. A Bachelor's degree and four years of experience in compensation, HR analytics, or finance are required. * **Assistant Port Engineer - Boston Harbor City Cruises:** The Assistant Port Engineer assists with the maintenance and repair of the company's motor vessels. Previous experience in maritime or machinery trade fields is required. * **Marine Technician - Boston Harbor City Cruises:** The Marine Technician is a shore-side position supporting maintenance and repair of passenger vessels. Experience and training in diesel engines, heavy machinery, or related fields are required. * **Third Assistant Engineer - Seaward Services - USNS Guam:** The Third Assistant Engineer is responsible for maintaining the vessel's engineering plant and supervising engineering department members. A Third Assistant Engineer Unlimited Horsepower USCG License is required. The following technology stacks are used across various positions. * **Restaurant Manager:** Customer Service, Leadership, Teamwork, Administration, Sanitation, Hospitality, Supervision, Training, Communication, Problem Solving, Scheduling, Point Of Sale, Inventory Management, Cash Handling, Microsoft Office, Service Quality * **First Cook:** Food Preparation, Cooking, Team Coordination, Food Safety, Cost Control, Customer Service, Leadership, Communication, Time Management, Problem Solving, Flexibility, Attention to Detail, Inventory Management, Quality Control, Presentation Skills, Training * **Server:** Hospitality, Order Taking, Point-of-Sale System Operation, Food Service, Beverage Service, Event Support, Buffet Setup, Issue Resolution, Team Communication, Area Maintenance, Upselling, Cash Handling, Product Rotation, Identification Checking, Training, Safety Compliance * **Safety Services Team Member:** Safety Screening, Customer Service, Crowd Control, Incident Response, Emergency Assistance, Security Assessment, Threat Identification, Reporting, Foot Patrols, CCTV Monitoring, Complaint Resolution, First Aid, CPR, Conflict Resolution, De-escalation, Security Guard License * **Lead Engineer - Alcatraz Cruises:** Vessel Engineering, Maintenance, Project Management, Customer Service, Technical Reporting, Safety Standards, Marine Equipment, Analytical Skills, Environmental Testing, Team Supervision, Communication, Problem Solving, Procurement, Regulatory Compliance, Technical Design, Training * **Mate (500 ton or greater)- Seaward Services - TSVRON:** Navigation, Voyage Planning, Deck Maintenance, Safety Inspections, Communication, Judgment, Teamwork, Seamanship, Regulatory Compliance, Chart Maintenance, Electronic Navigation, Drills Participation, Physical Fitness, Problem Solving, Training Participation, Report Writing * **Senior Compensation Analyst:** Analytical Skills, Quantitative Skills, Attention to Detail, Compensation Principles, Job Evaluation, Market Analysis, Communication Skills, Interpersonal Skills, HRIS Systems, Microsoft Excel, Data Visualization, Process Improvement, Project Participation, Compliance Knowledge, Data Analysis, Confidentiality * **Assistant Port Engineer - Boston Harbor City Cruises:** Preventative Maintenance, Repair Work, Diesel Engines, Electrical Troubleshooting, Piping Repairs, Machinery Rigging, Water Jet Overhauls, Documentation, Heavy Maintenance, Control Systems, Marine Systems, Hydraulics, Vessel Drive Trains, Maintenance Monitoring, Generator Repairs, Valve Timings * **Marine Technician - Boston Harbor City Cruises:** Diesel Engines, Heavy Machinery Maintenance, Water Jet Maintenance, Plumbing Repairs, Electrical Troubleshooting, Documentation, Computer Skills, Communication Skills, Safety Practices, Maintenance, Repair, Teamwork, Agility, Strength, Problem Solving, Adaptability * **Third Assistant Engineer - Seaward Services - USNS Guam:** Mechanical Skills, Electrical Skills, Hydraulic Skills, Electronic Skills, Engineering Management, Problem-Solving Skills, Analytical Skills, Decision-Making Skills, Communication Skills, Training Skills, Organizational Skills, Inter-Personal Skills, Judgment Skills, Safety Compliance, Maintenance Skills, Emergency Response Skills The available positions have the following work arrangements: * **Restaurant Manager, First Cook, Server, Safety Services Team Member, Lead Engineer, Senior Compensation Analyst, Assistant Port Engineer, Marine Technician, Third Assistant Engineer and Mate:** On-site positions are available. The Third Assistant Engineer's role involves a 56 days on / 56 days off work schedule. Some positions may require working weekends, holidays, or non-standard hours. Here are a few frequently asked questions about working at Hornblower Group Inc. and the available positions: 1. **What are the required qualifications for the Lead Engineer position?** The Lead Engineer position requires HAZWOPER and HAZMAT certificates, project management skills, engineering experience, customer service experience, basic computer skills and a valid CA Driver's License. A knowledge of a foreign language is helpful. 2. **What are the requirements for the Third Assistant Engineer position?** Requirements include a High School Diploma, a Third Assistant Engineer Unlimited Horsepower USCG License, STCW 95 Certificate, a valid Transportation Workers Identification Credential (TWIC), and a valid U.S. Passport. Candidates must be able to obtain and maintain a Secret Clearance. 3. **What type of work environment can I expect as a Marine Technician?** The Marine Technician position is shore-side based in Boston or Quincy, Massachusetts. The work involves performing maintenance and repairs on passenger vessels. 4. **What certifications are needed for the Mate position?** The Mate position requires a valid U.S. Coast Guard license and STCW endorsements, including OICNW, RFPNW, Proficiency in Survival Craft (PSC), Medical Care Provider, Advanced Firefighting (ADV FF), Basic Training, GMDSS Radio Operator, and ECDIS. A valid Transportation Worker Identification Credential (TWIC) is also required. 5. **What is the pay rate for the Third Assistant Engineer position?** The pay rate for the Third Assistant Engineer position is $495.60 / daily.

About the Company

Hornblower Group is a global leader in transportation and sightseeing, with over a century of maritime and hospitality innovation. Through our City Experiences division, we deliver unforgettable experiences via brands like City Cruises, Walks, Devour, and City Ferry—offering dining cruises, guided tours, and essential ferry services across the U.S., Canada, and the UK. Our portfolio includes Hornblower Marine, providing vessel maintenance at Bridgeport Boatworks, and Anchor Operating System, LLC, delivering smart reservation and ticketing solutions for travel and entertainment industries. Operating in 10 countries and 50+ U.S. cities, we serve over 20 million guests annually. Headquartered in Orlando, with offices in San Francisco, Boston, Chicago, New York, London, Dublin, and Ontario, Canada, we’re redefining how people explore the world—by water, by land, and experience.

About the Company

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