About this role
Hornblower Group is a global leader in experiences and transportation. Spanning a 100-year history, Hornblower Group’s portfolio of international offerings includes water-based experiences (dining and sightseeing cruises), land-based experiences (walking and food tours) and ferry and transportation services. City Experiences, Hornblower Group’s premier experience division, offers land- and water-based experiences as well as ferry and transportation services. Hornblower Group’s subsidiaries include Hornblower Marine, which provides vessel outhaul and maintenance services at Bridgeport Boatworks in Bridgeport, Connecticut, and Seaward Services, Inc., a marine services company specializing in the operation, maintenance and repair of government and privately owned vessels. Additionally, Anchor Operating System, LLC, a Hornblower Group subsidiary and independent entity, provides reservation, ticketing and website integration services for clients in the transportation, tourism and entertainment industries. Today, Hornblower Group’s global portfolio covers over 10 countries, over 50 U.S. cities and serves more than 20 million guests annually. Headquartered in Orlando, Florida, Hornblower Group’s additional corporate offices reside in San Francisco, California; Boston, Massachusetts; Chicago, Illinois; London, United Kingdom; New York, New York; Dublin, Ireland; and across Ontario, Canada. For more information, visit hornblowercorp.com.
Position Summary:
The successful Culinary Intern is technically competent in food preparation and production, contributes to general galley operations and works in conjunction with the sous chef, participates in managing back-of-the-house cruise execution to ensure consistently high levels of quality, service and guest sanitation satisfaction while maintaining a high level of profitability. The right person will be adaptable, dynamic, and embody Hornblower’s RESPECT Service System
Duties and Responsibilities:
- Provide exceptional hospitality to coworkers and guests following our RESPECT Service System (RSS)
- Participate in the development of strong teamwork within the staff
- Prepare high-quality food following prescribed recipes and production specifications
- Receive and store food and supplies using proper food-handling techniques including stock rotation and monitoring temperatures of perishable products
- Assist in routine cleaning of galley including daily cleaning of equipment and implements, sanitizing food preparation surfaces, and mopping floors
- Maintain uniform and personal grooming in compliance with appearance standards
- Maintain buffet areas in accordance with food training manual
- Develop positive working relationships with city department heads and peers
- Resolve guest service issues, in conjunction with the on-duty Restaurant Manager, utilizing strong guest service skills and exercising diplomacy in keeping with company objective of guest retention
- Ensure that all staff consistently follows and adheres to all health department sanitation codes and requirements thereby maintaining the Company’s strict standards of sanitation
- Additional job duties as assigned
Requirements & Qualifications:
- Applicants must be currently enrolled in a college or professional culinary program
- Must be available to work 20 - 40 hours a week based on business needs & internship requirements
- High school diploma or equivalent preferred
- Energetic and enthusiastic personality essential
- Will be closely supervised; must be able to take direction
- Must be able to effectively understand and convey written and verbal information to coworkers and guests
- Must possess a service orientation –actively looking for ways to help others
- Will work for extended periods without sitting
- The nature of the work may be strenuous, and the work environment may be warm
- Required to lift and move heavy items such as cases of provisions and large containers of prepared foods
- Will be required to be available for work on all major holidays
- Must meet minimum state age requirements
#Hornblower1
The RESPECT Service System embodies our mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
EEO / Disabled / Protected Veteran Employer. Hornblower is proud to be an Equal Employment Opportunity employer. We offer equal employment opportunities to all qualified individuals and prohibit discrimination and/or harassment of any type, including but not limited to discrimination and or harassment based upon race, religion, religious creed, color, national origin, ancestry, citizenship, sex, sexual orientation, gender, gender identity, gender expression, age, pregnancy or relation medical conditions, childbirth, breastfeeding, parental status, veteran and/or military status, disability (physical or mental), medical condition, genetic information or characteristics, political affiliation, domestic violence survivor status, marital status, or other characteristics prohibited by federal, state, or local law. Additionally, as a federal, state, and local contractor, Hornblower complies with government regulations, including affirmative action responsibilities for qualified individuals, where and as they apply. The company also participates in the E-Verify program in certain locations.
Other facts
About Hornblower Group Inc.
Hornblower Group is a global leader in transportation and sightseeing, with over a century of maritime and hospitality innovation. Through our City Experiences division, we deliver unforgettable experiences via brands like City Cruises, Walks, Devour, and City Ferry—offering dining cruises, guided tours, and essential ferry services across the U.S., Canada, and the UK.
Our portfolio includes Hornblower Marine, providing vessel maintenance at Bridgeport Boatworks, and Anchor Operating System, LLC, delivering smart reservation and ticketing solutions for travel and entertainment industries.
Operating in 10 countries and 50+ U.S. cities, we serve over 20 million guests annually. Headquartered in Orlando, with offices in San Francisco, Boston, Chicago, New York, London, Dublin, and Ontario, Canada, we’re redefining how people explore the world—by water, by land, and experience.
What you'll do
- The Culinary Intern will assist in food preparation and production while ensuring high levels of quality and guest satisfaction. They will also participate in maintaining cleanliness and sanitation standards in the galley.
Ready to join Hornblower Group Inc.?
Take the next step in your career journey