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Provide superior customer service at the retail postal outlet, including processing transactions and managing the checkout area. Maintain store standards through merchandising, loss prevention, and adherence to health and safety regulations.
Candidates should possess strong computer and register skills with a high level of organization and attention to detail. Ability to balance teamwork with efficiency in processing customer orders is required.
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Why this role is important?
SUMMARY:
To provide prompt and superior customer service at the retail postal outlet.
Maintain excellent customer service and checkout area
DUTIES & RESPONSIBILITIES:
CUSTOMER SERVICE:
Provides excellent customer service and positively engages with all customers
Maintains a neat and organized checkout area
Greets all customers and displays warm demeanor
Accurately scans or enters product data
Accurately accounts for cash and coupon, lottery, and PC Optimum
Asks for customer’s PC Optimum Card during each transaction
MERCHANDISING:
Ensures proper documentation completed with respect to customers receipt and return of goods
Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)
LOSS PREVENTION:
Ensures loss prevention Standards are followed
Controls cash, lottery, and stamp inventory
GENERAL:
Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines
Complies with all health and safety regulations
Complies with all store policies and procedures
Ensures the standards of housekeeping and image are maintained
Perform other duties as required
QUALIFICATIONS:
Planning, Judgement and Decision Making
Balance teamwork and efficiency in processing the customer order
Organization and neatness
Efficiency in processing the customer order
EXPERIENCE:
Strong computer and register skills
Well organized with the ability to record keep
Detail oriented
J2WRTL
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.
Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.
Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.
In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.
Hiring Range / Échelle salariale à l’embauche :$18.25 - $20.30 / 18,25$ - 20,30$ (per hour / de l’heure)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.
#EN
#FS #SDMR #BCBuilt on a foundation of professional expertise and personal service, Shoppers Drug Mart has been meeting Canadians' health care needs for 50 years. What was once a small pharmacy in Toronto has grown into an organization of over 1,200 stores from coast to coast, becoming an indelible part of the lives of Canadians, young and old. Yet despite our growth, we have never forgotten our origins. We have always remained true to our belief that the personal satisfaction of each and every customer is at the root of our success - and it can only be ensured by the commitment of people who realize that success is built one customer at a time.
Offices: Toronto, Ontario, CA
