Toronto, Ontario, Canada · Hybrid
$142k–$157k/yr
We believe conversations will become the #1 way to shop. At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversa…
Skills: Lifecycle Marketing, Customer Marketing, CRM Marketing, Retention Strategy, Churn Prevention
Toronto, Ontario, Canada · On-site
$19/hr–$24/hr
Winners At TJX Canada, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whe…
Skills: Visual Merchandising, Customer Service, Merchandise Processing, Team Leadership, Task Management
Toronto, Ontario, Canada · Remote Solely
Remote Sales Supervisor – Fast-Track to Leadership! Want a flexible career with unlimited growth? We’re looking for ambitious individuals to join our customer service leadership team (life insurance). Work remotely, deve…
Skills: Sales, Customer Service, Leadership, Mentoring, Goal Orientation
Toronto, Ontario, Canada · Hybrid
$75k–$85k/yr
Are you interested in joining one of Canada’s top performing asset managers? We are looking for a Reconciliation Senior Analyst, for an existing vacancy in our Institutional Portfolio Operations team. The Institutional P…
Skills: Reconciliation, Investment Operations, Data Analysis, Problem Solving, Process Automation
Toronto, Ontario, Canada · Hybrid
$70k–$80k/yr
Are you interested in joining one of Canada’s top performing asset managers? We are looking for a Reconciliation Analyst, for an existing vacancy in our Institutional Portfolio Operations team. The Institutional Portfoli…
Skills: Reconciliation, Investment Operations, Data Analysis, Problem Solving, Microsoft Excel
Toronto, Ontario, Canada · On-site
Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their re…
Skills: Service Oriented Architecture, Distributed Systems, MLOps, Machine Learning Infrastructure, LLM Applications
Toronto, Ontario, Canada · Hybrid
$55k–$70k/yr
Wisedocs is a fast-growing, venture-backed AI platform that transforms how insurance companies analyze claims. With ~$20M USD raised, 100+ team members globally, and 90+ customers across North America and Australia, we’r…
Skills: Event Planning, Logistics Management, Vendor Coordination, Office Management, Budget Tracking
Toronto, Ontario, Canada · On-site
$119k–$131k/yr
Company Description The Senior Manager, Talent Business Partner reports to the Head of HR and plays a key role in shaping and executing Red Bull Canada's people strategy. As a trusted strategic partner, the Senior Manage…
Skills: HR Business Partnering, Strategic Talent Support, Performance Management, Talent Reviews, Employee Relations
Toronto, Ontario, Canada · Remote OK
$85/hr–$100/hr
Aviso: At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and community. W…
Skills: Data Engineering, Azure, Python, SQL, Databricks
Toronto, Ontario, Canada · Remote OK
$94k–$138k/yr
What if you could redefine what's possible? With us, you can. You want Purpose. Growth. Opportunity. People who get it. We are the home of ambitious, passionate, and innovative world shapers. With an unmatched breadth an…
Skills: Large Language Models, Agentic Workflows, Python, FastAPI, Azure
Toronto, Ontario, Canada · Hybrid
About Us Hyprwork is a fast-growing operator of direct-to-consumer brands in health and wellness. This role sits outside the core DTC operation and instead supports the personal brand of Zainab Mounabbah, Founder and CMO…
Skills: Videography, Video Editing, Cinematography, Color Grading, Sound Cleanup
Toronto, Ontario, Canada · Hybrid
$125k–$135k/yr
Aviso Wealth: At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and commu…
Skills: Python, SQL, Git, Generative AI, Retrieval-Augmented Generation
Toronto, Ontario, Canada · Hybrid
$51k–$94k/yr
Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is …
Skills: Full-cycle Recruitment, Campus Recruitment, Stakeholder Management, Project Management, Early Talent Program Management
Toronto, Ontario, Canada · Hybrid
$135k–$150k/yr
Aviso Wealth: At Aviso, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to leadership, innovation, partnership, responsibility, and commu…
Skills: Python, MLOps, LLMOps, Databricks, AWS
Kitchener, Ontario, Canada · Hybrid
$180k–$248k/yr
About Faire Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has hi…
Skills: Machine Learning, LTV Modeling, Natural Language Processing, Large Language Models, Causal ML
Toronto, Ontario, Canada · On-site
$70k–$75k/yr
Company Description The Pub is a full-service production offering with 450+ subject matter experts spanning Digital, Video and Print production. We work with some of the biggest brands in Canada & the US on projects rang…
Skills: Project Management, Account Management, Digital Production Workflow, Cross-functional Team Leadership, Budget Management
Toronto, Ontario, Canada · On-site
Position Summary: Reporting to the Sr. Manager & Manager, Food & Beverage or their designate, the Service Bartender plays a key role in supporting the Restaurant Dining Rooms and Bar operations by efficiently preparing h…
Skills: Bartending, Mixology, Guest Service, POS Systems, Cash Handling
Toronto, Ontario, Canada · Remote OK
$223k–$334k/yr
It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financi…
Skills: Java, Kotlin, AWS, gRPC, Protocol Buffers
Toronto, Ontario, Canada · Hybrid
$52k–$60k/yr
Position Type: Full-time Permanent Hours of Work per week: 35 hours Salary range: $51,699.00 to $60,202.00 per annum Benefits: We offer generous group employee benefits which includes: Comprehensive health, dental and vi…
Skills: Triage, Crisis Intervention, De-escalation Techniques, Trauma-Informed Care, Culturally Responsive Approach
Toronto, Ontario, Canada · On-site
$18/hr–$19/hr
Stratus Restaurant, located within the Toronto Athletic Club, is known for its exceptional dining experiences and commitment to excellence. We are seeking an experienced Host/Hostess to join our small, tight-knit team an…
Skills: Guest Engagement, Reservation Management, OpenTable, Micros POS, Customer Service
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The role involves owning and optimizing end-to-end lifecycle experiences to accelerate onboarding, increase activation, and drive revenue expansion. Key duties include designing signal-based triggered campaigns and building a dedicated retention and churn-prevention strategy across multiple engagement channels.
Candidates need 5+ years of experience in lifecycle or CRM marketing with a proven track record in retention or expansion outcomes. Proficiency with lifecycle platforms like Customer.io or Braze and experience with both self-serve and sales-assisted customer motions are required.
At Gorgias, we’re building the platform that makes this real: a unified AI agent that sells, supports, and re-engages customers across the entire journey. Conversational Commerce is the future of ecommerce, and we’re leading that shift.
Our mission is to turn every interaction between a brand and its customers into a relationship: personal, seamless, and intelligent. By combining deep product expertise with the latest in AI, we’re making shopping feel more natural, human, and connected than ever before.
To win, we focus relentlessly on:
Quality: conversations that feel authentic and on-brand.
Experience: effortless shopping from chat to checkout.
Re-engagement: personal, 1-1 dialogue instead of noisy marketing.
The opportunity is massive. As AI reshapes how people buy, Gorgias is building the foundation for the next decade of ecommerce, where every brand has its own intelligent agent and every customer feels understood.
Join us to make Conversational Commerce real.
As a Lifecycle Growth Manager, you will own and optimise end-to-end lifecycle experiences that accelerate onboarding, increase activation and drive revenue expansion. This is a high-impact individual contributor role that blends analytical rigour, growth experimentation and AI-native execution.
Own the full customer lifecycle strategy across email, in-app, and other engagement channels, from trial through renewal and expansion.
Design and launch signal-based, triggered campaigns
Build and own a dedicated retention and churn-prevention strategy
Partner closely with Product, CS and Education/Enablement teams.
Work hand-in-hand with Marketing Operations to build the technical infrastructure
Bring a strategic, product-marketing mindset to every decision
5+ years in lifecycle marketing, customer marketing, or CRM/email marketing, with direct ownership of retention or expansion outcomes
Experience across both self-serve/product-led and sales-assisted customer motions.
Hands-on experience with a lifecycle/CRM platform (e.g., Customer.io, Braze, Iterable) and comfort working with product usage data to inform campaigns
Strong instincts for making your impact clear and visible to the teams you work with, even when that impact isn't easy to measure
Comfort operating with ambiguity and driving alignment across multiple stakeholders
A bias toward auditing and improving what exists
Outreaches and Initiatives: Candu, Customer.io, Guideflow, PromptLayer
Data Transformation: dbt
Experience supporting both self-serve and sales-assisted lifecycle paths
Background in ecommerce, especially with tools like Shopify, Klaviyo or Recharge
Exposure to monetisation levers such as usage-based pricing, expansion triggers or plan migrations
AI at Gorgias
At Gorgias, AI is a natural extension of how we work and build. Our teams use it every day to research, write, analyze, code, and craft better customer experiences. Everyone has access to premium AI tools (ChatGPT, Claude, Granola & others) and an annual L&D budget to explore new ones.
The real magic happens when we share what we learn. Our #powerup Slack channel is a digital petri dish of new tools and workflows, and each team has AI champions who showcase fresh ideas during weekly company-wide standups, now practically AI demo sessions.
We see AI not as a replacement for creativity or empathy, but as a multiplier, helping us move faster, think deeper, and serve customers better.
AI use in Recruiting at Gorgias
By submitting your application, you agree that Gorgias may collect and process your personal data for recruiting, workforce planning, and related purposes. For more information about how we process your data and your rights, please refer to our Applicant Privacy Policy.
Diversity & Inclusion at Gorgias
We’re committed to creating an inclusive environment where everyone can thrive. We welcome applicants from all backgrounds, experiences, and perspectives because diverse teams drive innovation and better decision-making.
If you need accommodations during the application or interview process, please contact us at [email protected].
The conversational AI platform for ecommerce that drives sales and resolves support inquiries.
Gorgias is the Conversational AI platform for ecommerce that drives sales and resolves support inquiries. Trusted by over 15,000 ecommerce brands, Gorgias supports growing independent shops to globally recognizable brands. Built for Shopify and powered by advanced ecommerce integrations, Gorgias's conversational AI understands your brand, tools, policies, and customers to drive personalized, 1-to-1 conversations — from editing orders and initiating returns to making product recommendations. Gorgias, where every customer interaction feels personal, support becomes sales, and conversations shape success.
Offices: 611 Mission St, San Francisco, California 94105, US
