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Serve as the first point of contact for customers by providing product information and operating cash registers. Maintain store appearance by stocking shelves and ensuring a clean, organized shopping environment.
Candidates should possess excellent communication skills and a passion for pets. Ability to lift 50lbs and a willingness to learn customer service skills are required.
This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.
You'll immediately notice a refreshing shopping experience at Homes Alive because we take a brand-agnostic, knowledge-over-upselling approach. Rather than pushing a certain product or feeling pressured to meet sales quotas, our team's attention is solely focused on getting to know you and your pet and empowering you to make confident decisions.
Our Mission is to add value to every life. When we say every life, we include guests and their pets. Employees and co-workers. Brand reps and vendors. Even our communities.
There is life all around us, and it is our mission to add value qualitatively and quantitatively. In the qualitative sense, it is our mission to elevate every life as important and worthwhile. In the quantitative sense, and in the context of our business, it is also our mission to add value, discounts, and a fair balance of price and quality for our guests. This is how we will make a positive impact in our communities and world.
Guest Service Representative
Store Manager
Store Operations
13340 St. Albert Trail NW Edmonton, AB T5L4P6
Guest Service Representatives are the first point of contact for customers and strive to ensure that each customer has a positive shopping experience. Responsibilities of Guest Service Representatives include operating cash registers and handling money, providing customers with information about products offered in the store, and maintaining a clean and organized work environment.
The ideal Guest Service Representative has excellent communication and people skills, experience in customer service or a willingness to learn, and a passion for pets.
Guest Service Representatives are responsible for these 5 areas of store functions in order of Priority with objectives:
Customer Service
Store Appearance
Employee Service
System Maintenance
Self-Development
Each day as a Guest Service Representative will be dynamic and unique. A typical day will involve you helping customers find the supplies they need for their pets, providing them with information about pet care and nutrition, and assisting them at the cash register. You will also work to make sure your store looks clean and presentable and that inventory on the shelves is full and well organized. As customers often bring their pets into the store, you will also get plenty of opportunity to interact with dogs and cats (and even hand out treats!)
$16.00/hr.
Benefits.
#INDHP
Homes Alive Pets is a forward-moving, dynamic, and fun place to work. Not only do you get to serve and enrich the lives of our customers and their pets, but we have a strong team environment.
Offices: 5611 104 St NW, Edmonton, Alberta T6H2K1, CA · 13340 St. Albert Trail, Edmonton, Alberta T5L4P6, CA · 910 3 Ave S, Lethbridge, Alberta T1J0H9, CA · 166 Columbia Blvd W, Lethbridge, Alberta T1K6X4, CA
