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Jobs at Homes Alive Pets (Now Hiring) — 13 open

Homes Alive Pets logoHomes Alive Pets

Guest Service Representative (Part Time)

Edmonton, Alberta, Canada · On-site

Entry level

Why Homes Alive Pets? This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. …

Skills: Customer Service, Cash Handling, Communication Skills, Time Management, Teamwork

Homes Alive Pets logoHomes Alive Pets

Customer Service Representative (Part Time)

Edmonton, Alberta, Canada · On-site

Entry level

Why Homes Alive Pets? This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. …

Skills: Customer Service, Cash Handling, Time Management, Teamwork, Communication

Homes Alive Pets logoHomes Alive Pets

Guest Service Representative (Full Time)

Kelowna, British Columbia, Canada · On-site

Entry level

Why Homes Alive Pets? This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. …

Skills: Customer Service, Cash Handling, Communication Skills, Time Management, Attention To Detail

Homes Alive Pets logoHomes Alive Pets

Customer Service Representative (Full Time)

Kelowna, British Columbia, Canada · On-site

Entry level

Why Homes Alive Pets? This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. …

Skills: Customer Service, Time Management, Attention To Detail, Teamwork, Communication

Homes Alive Pets logoHomes Alive Pets

Guest Service Representative (Full Time)

Langley, British Columbia, Canada · On-site

Entry level

Why Homes Alive Pets? This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. …

Skills: Customer Service, Cash Handling, Communication Skills, Time Management, Attention To Detail

Homes Alive Pets logoHomes Alive Pets

Customer Service Representative (Full Time)

Langley, British Columbia, Canada · On-site

Entry level

Why Homes Alive Pets? This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. …

Skills: Customer Service, Time Management, Attention To Detail, Teamwork, Communication

Homes Alive Pets logoHomes Alive Pets

Warehouse Receiver

Red Deer, Alberta, Canada · On-site

$18/hr–$22/hr

Entry level

Why Homes Alive Pets? This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. …

Skills: Inventory Management, Spatial Reasoning, Organization, Time Management, Attention To Detail

Homes Alive Pets logoHomes Alive Pets

Assistant Manager

Red Deer, Alberta, Canada · On-site

$18/hr–$22/hr

Mid level

Why Homes Alive Pets? This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. …

Skills: Leadership, Coaching, Business Acumen, Resilience, Time Management

Homes Alive Pets logoHomes Alive Pets

Guest Service Representative (Full Time)

Edmonton, Alberta, Canada · On-site

Entry level

Why Homes Alive Pets? This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. …

Skills: Customer Service, Cash Handling, Communication Skills, Time Management, Attention To Detail

Homes Alive Pets logoHomes Alive Pets

Customer Service Representative (Full Time)

Edmonton, Alberta, Canada · On-site

Entry level

Why Homes Alive Pets? This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. …

Skills: Customer Service, Cash Handling, Time Management, Attention To Detail, Teamwork

Homes Alive Pets logoHomes Alive Pets

Guest Service Representative (Part Time)

Calgary, Alberta, Canada · On-site

Entry level

Why Homes Alive Pets? This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. …

Skills: Customer Service, Cash Handling, Communication Skills, Time Management, Attention To Detail

Homes Alive Pets logoHomes Alive Pets

Customer Service Representative (Part Time)

Calgary, Alberta, Canada · On-site

Entry level

Why Homes Alive Pets? This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. …

Skills: Customer Service, Cash Handling, Time Management, Teamwork, Communication Skills

Homes Alive Pets logoHomes Alive Pets

Shelf Stocker (Full Time)

Edmonton, Alberta, Canada · On-site

Entry level

Why Homes Alive Pets? This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. …

Skills: Time Management, Organization, Attention To Detail, Teamwork, Customer Service

Homes Alive Pets logo

Guest Service Representative (Part Time)

Homes Alive Pets

Edmonton, Alberta, Canada • On-site

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  • Part-time
  • Posted 2d ago
  • ~30 hrs/week

Responsibilities

Guest Service Representatives act as the first point of contact, handling cash register operations and providing product information to customers. They are also responsible for maintaining store appearance, stocking shelves, and assisting co-workers.

Requirements

Candidates should possess excellent communication skills, a positive attitude, and a passion for pets. Physical ability to lift up to 50lbs and a willingness to learn about pet nutrition are required.

Full job description

Why Homes Alive Pets?

This isn't your average pet store. You'll feel it when you walk through our door. It's more than beautifully-designed locations and friendly staff – it's a belief in a higher standard for pet care. Our stores are community hubs – somewhere to come and share an experience with your pet.

You'll immediately notice a refreshing shopping experience at Homes Alive because we take a brand-agnostic, knowledge-over-upselling approach. Rather than pushing a certain product or feeling pressured to meet sales quotas, our team's attention is solely focused on getting to know you and your pet and empowering you to make confident decisions.

Our Mission is to add value to every life. When we say every life, we include guests and their pets. Employees and co-workers. Brand reps and vendors. Even our communities.

There is life all around us, and it is our mission to add value qualitatively and quantitatively. In the qualitative sense, it is our mission to elevate every life as important and worthwhile. In the quantitative sense, and in the context of our business, it is also our mission to add value, discounts, and a fair balance of price and quality for our guests. This is how we will make a positive impact in our communities and world.


Job Title

Guest Service Representative

Direct Report

Store Manager

Department

Store Operations

Location

17531 Stony Plain Rd NW, Edmonton, AB T5S 2S1

Summary

Guest Service Representatives are the first point of contact for customers and strive to ensure that each customer has a positive shopping experience. Responsibilities of Guest Service Representatives include operating cash registers and handling money, providing customers with information about products offered in the store, and maintaining a clean and organized work environment.

The ideal Guest Service Representative has excellent communication and people skills, experience in customer service or a willingness to learn, and a passion for pets.

Core Competencies

  • A Positive and Hardworking Attitude. A willingness to go the extra mile to provide customers with the best possible shopping experience.
  • Strong Communication Skills. Ability to clearly communicate with customers and other staff.
  • Resilience. Ability to remain calm and navigate through high stress situations

Behaviour & Skills

  • Customer Service
  • Excellent time management & attention to detail
  • Excellent teamwork & collaborative abilities
  • Confident & articulate communication
  • Trustworthy & positive attitude
  • Understanding of pet nutrition & needs
  • Ability to lift 50lbs

Job Responsibilities

Guest Service Representatives are responsible for these 5 areas of store functions in order of Priority with objectives:

Customer Service

  • To serve and learn the immediate needs of customers and offering honest and sincere advice, as well as welcoming them to the culture of the Homes Alive community.
  • Operate cash registers and accurately handle cash.

Store Appearance

  • Maintain stock on the shelves, product detail communication for your specific section (ie. Price tags, sales signs, etc.), clean and face products and shelves to provide the highest quality of solo shopping experience for the customer.

Employee Service

  • Self-initiate service to co-workers and leaders to assist with any projects or tasks to develop a culture and community of servantship and improve the quality of life of those around you.

System Maintenance

  • Complete routine tasks specified in checklists & delegated by leaders and follow proper system procedures for efficiency, effective communication, and accuracy of inventory.

Self-Development

  • Take initiative in any possible opportunities to learn and develop skills or knowledge in any area within Homes Alive to develop yourself to become a servant leader (a leader that goes the extra mile to serve others).

A Day in the Life of a Guest Service Representative

Each day as a Guest Service Representative will be dynamic and unique. A typical day will involve you helping customers find the supplies they need for their pets, providing them with information about pet care and nutrition, and assisting them at the cash register. You will also work to make sure your store looks clean and presentable and that inventory on the shelves is full and well organized. As customers often bring their pets into the store, you will also get plenty of opportunity to interact with dogs and cats (and even hand out treats!)

Schedule

  • Part-time Guest Service Representatives work up to 30 hrs./week, at the discretion of the Store Manager.
  • Shifts may be morning, afternoon, or evening, Monday to Sunday.

Compensation

$16.00/hr.

Related keywords

RetailPet CareCashierGuest ServicesInventory ControlCustomer ExperiencePet NutritionStore OperationsMerchandisingServant Leadership

About Homes Alive Pets

LinkedInVisit site
Industry
Retail
Company size
51-200 employees
Founded
2009
Headquarters
Edmonton, Alberta
LinkedIn followers
938

Homes Alive Pets is a forward-moving, dynamic, and fun place to work. Not only do you get to serve and enrich the lives of our customers and their pets, but we have a strong team environment.

Offices: 5611 104 St NW, Edmonton, Alberta T6H2K1, CA · 13340 St. Albert Trail, Edmonton, Alberta T5L4P6, CA · 910 3 Ave S, Lethbridge, Alberta T1J0H9, CA · 166 Columbia Blvd W, Lethbridge, Alberta T1K6X4, CA

Pet SuppliesPet Nutritionand Dog SuppliesHealth CareRetailFood and BeverageReal Estate
View all jobs at Homes Alive Pets

About Homes Alive Pets

LinkedInVisit site
Industry
Retail
Company size
51-200 employees
Founded
2009
Headquarters
Edmonton, Alberta
LinkedIn followers
938

Homes Alive Pets is a forward-moving, dynamic, and fun place to work. Not only do you get to serve and enrich the lives of our customers and their pets, but we have a strong team environment.

Offices: 5611 104 St NW, Edmonton, Alberta T6H2K1, CA · 13340 St. Albert Trail, Edmonton, Alberta T5L4P6, CA · 910 3 Ave S, Lethbridge, Alberta T1J0H9, CA · 166 Columbia Blvd W, Lethbridge, Alberta T1K6X4, CA

Pet SuppliesPet Nutritionand Dog SuppliesHealth CareRetailFood and BeverageReal Estate
View all jobs at Homes Alive Pets

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